Biometrics Secure chat help Freeze and unfreeze card Report lost and stolen cards Order a new PIN Replace any damaged card Dispute transactions Apply for TSB products Cancel Direct Debits Set up and manage standing orders
Block gambling transactions
Manage your TSB mortgage overpayments
Find out your TSB mortgage overpayment allowance
Manage your Direct Debit for your TSB mortgage
Paying in cheques Turn contactless on and off
View and change PIN
Hide, Show and Reorder your accounts
Simple steps to set up the TSB Mobile Banking App:
Download the app
Click Log in / Register
Follow the on-screen instructions to set up your digital banking
For security reasons we verify your identity by sending a one-time password to your UK mobile number.
Mobile app support
Mobile app version
The latest versions of our mobile app can be found in the Apple App Store and Google Play Store.
We recommend you turn on ‘automatic updates’ in your app store settings to ensure you always have the latest version:
iOS users go to: Settings> App Store> turn on App Updates
Android users go to: Play store> Profile> Settings> Network preferences> Auto-update apps
We want to make sure you have the best experience, so if you are using an older version of our app you may be asked to update to the latest version before logging in.
Mobile operating system
To use our app you’ll need to make sure you have updated the operating system on your device to the latest version available to you.
Coverage and location
Our app services may be affected by your phone’s signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.
We try to make sure that our mobile app works well with as many devices as possible, however it’s possible that you may experience issues if you are using a less common phone.
You can also view our step-by-step guide which shows you how to reset access to your Mobile Banking App.
Switch to a TSB bank account
Take a look at our range of bank accounts and start your switch today.
The Current Account Switch Service makes it simple and stress-free to move everything across from your old bank.
You can choose a switch date to suit you and it only takes seven working days from start to finish.