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Existing Mortgage Customers

Want to switch mortgage deal, borrow more, or move home? 

Switching your mortgage is easy, and you can do it online in as little as 10 minutes.

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What is the Mortgage Charter? The Mortgage Charter has been set up by the UK’s largest lenders, the FCA, and the UK government to give mortgage customers more help and support with their mortgage repayments. All lenders that are a part of this charter have agreed on a set of standards to take when helping borrowers who are worried about higher interest rates on their mortgages. Find out more.


Switching your mortgage product

Need help understanding your options? Visit our switching page to find out more.

Looking to borrow more?

If you’re looking to borrow more, we have two ranges of additional borrowing products. Our team of Mortgage Experts will be happy to help.

Moving home?

If you’re still within your current fixed term, you could take your mortgage with you.

Our mortgage rates

When changing mortgage, rates play a big part in making a decision.

To keep things simple, you’ll find all our available rates in our ‘Mortgage rates’ PDF. Once you know the rate you want, you can switch online in just minutes.

Your options for switching a mortgage deal

Option 1 – Switch to a new mortgage deal

If your current mortgage deal with us is ending, it’s simple to choose a new one.

  • No legal or valuation fees

  • No credit check or documents required

  • Pre-book a rate three months in advance of your current deal ending.

If you don’t switch, your current rate will revert to one of our lender variable rate mortgages.

If you don’t switch, your current rate will revert to one of our lender variable rate mortgages.

Option 2 - Stay on the variable rate

If you don’t do anything, your mortgage will move to one of our lender standard variable rates.

We'll send you a letter to confirm that your current rate is ending and when it moves to our lender variable mortgage rate. View our variable mortgage rates.

There won’t be any early repayment charges, and you can make unlimited overpayments.

Need help understanding your options?

Call us on 0800 056 1088 or request a call back. Lines are open Monday to Friday 8am to 8pm and 9am to 2pm on Saturday.

Switch Mortgage FAQs

Switching mortgages is when you move from one mortgage deal to another, normally because your current interest rate is ending.

With no documents required and no legal or valuation fees, you can switch your TSB mortgage online in as little as 10 minutes. You can switch online, in branch or over the phone or by video appointment with a mortgage adviser.

If your mortgage offer is dated on or after 5th October 2023

Your rate switch application can be cancelled up to 14 calendar days before the end of the month prior to the new product taking effect. By cancelling an application, when the product rate ends, the mortgage account will revert to your current product's reversionary rate.

If you have 3 months or less remaining on your existing product you can prebook a rate for when your current deal expires without paying any early repayment charges.

If you leave your current mortgage deal earlier to switch to a new rate, you may have to pay an early repayment charge.

  Start Date Options Available      
Existing rate ends Earliest date you can apply Early repayment charges may be payable* Early repayment charges waived** Take effect immediately after existing rate ends
31st January 1st November 1st December 1st January 1st February
28th/29th February 1st December 1st January 1st February 1st March
31st March 1st January 1st February 1st March 1st April
30th April 1st February 1st March 1st April 1st May
31st May 1st March 1st April 1st May  1st June
30th June 1st April 1st May 1st June 1st July
31st July 1st May 1st June 1st July  1st August
31st August 1st June 1st July 1st August 1st September
30th September 1st July 1st August 1st September 1st October
31st October 1st August 1st September 1st October 1st November
30th November 1st September 1st October 1st November 1st December
31st December 1st October 1st November 1st December 1st January


*Only applicable if your current rate has an early repayment charge. Please refer to your offer letter or contact us for further details.

**Only applicable if completing a TSB rate switch.

You’ll need to have the following information to hand to log in to your rate switch online:

Forename and Surname – Please enter your forename and surname as registered on your mortgage account. 

Account number – Please enter your full mortgage account number. This is 14 digits beginning with either 20, 30, 40, 50, 77 or 87. You can find this in any letter from us.  

Date of birth – Please enter your date of birth as dd/mm/yyyy including the forward slashes.

Postcode – Please enter the postcode for the mortgaged property. This maybe different to your correspondence postcode. 

With an interest-only mortgage, you only pay off the interest that builds up each month.

It may be possible to request a payment holiday from your mortgage.

Find out more about payment flexibility

If you'd like to request a payment holiday, please call us on 0345 835 3380.

Money worries

If you're struggling with money, we’re here to help. Our money worries page has lots of helpful information to help you get the support you need.

Important information

Lending is subject to status and lending criteria, UK resident and 18+.

We've signed up to The Standards of Lending Practice: