Our Closure Programme

We know the way many of our customers do their banking is changing and continues to change. In the last two years we’ve seen a 17% decrease in the number of overall transactions in our branches. 2.5 million of our customers now choose to bank online, with over 1 million accessing their account on our mobile app.  

We want to make sure we meet the future needs of our customers, as well as having the right number of branches. So while we continue to invest in existing and new services and technology, this will mean closing some branches.

Local branches, local decisions

Under the Access to Banking Standard we’ve committed to carrying out a local, comprehensive Branch Review to understand how any closures might affect the community, before we make the decision to close a branch. The Branch Reviews are available at each closing branch, and also here. They explain the local information we’ve gathered and what banking alternatives are available in each area.

Additional support for those who need it 

We’re working closely with customers and the community to provide extra support during these changes. We want to make sure that we also help customers who find travel difficult or need extra help with their banking.
We have a team of specialist Mobile Local Bankers to help guide customers through the changes and find suitable banking alternatives. Customers will also have access to:

  • tailored one-to-ones for alternative day-to-day banking

  • support with bereavement or caring for a relative

  • workshops that cover everyday banking options, such as Fraud prevention and Business Banking

  • demonstrations on how to register for online, mobile and telephone banking

  • workshops that explain the local Post Office® services available

TSB has an agreement with the Post Office®, so that personal and business banking customers are able to use their local Post Office® branches to make cash and cheque deposits. Personal customers can also check their balance and make cash withdrawals. Our workshops will explain this in further detail.

We will also be talking with key members of the local communities about any closures. We will publish the details in our Community Engagement summary six weeks before each closure.
 

Town
Closing branch Date
closing
Community Engagement
Summary
Branch
Review
Abingdon 1 Stert Street, Abingdon, Oxfordshire, OX14 3JG 30 April 2020   Branch Closure Review
Amersham 8 Sycamore Road, Amersham, Buckinghamshire, HP6 5DU 18 June 2020  
Branch Closure Review
Ashford 17 Bank Street, Ashford, Kent, TN23 1DF 2 September 2020
 
Branch Closure Review
Barkingside 76 High Street, Barkingside, Essex, IG6 2DW 3 September 2020  
Branch Closure Review
Barrhead 23 Cross Arthurlie Street, Barrhead, G78 1QY 29 April 2020  
Branch Closure Review
Basingstoke 11 Winchester Street, Basingstoke, RG21 7ER 8 October 2020
 
Branch Closure Review
Birmingham, Great Hampton St 22A Great Hampton Street, Birmingham, B18 6AH 28 April 2020
 
Branch Closure Review
Birmingham, Stirchley 1507 Pershore Road, Stirchley, Birmingham, B30 2JL 8 September 2020
 
Branch Closure Review
Bishopbriggs 1 The Cross Court, Bishopsbriggs, G64 2RD 6 May 2020
 
Branch Closure Review
Brechin 10 St Mary Street, Brechin, DD9 6JQ 8 July 2020
 
Branch Closure Review
Brough 59B Welton Road, Brough, HU15 1AB 7 July 2020
 
Branch Closure Review
Burgess Hill 66 Church Walk, Burgess Hill, RH15 9AU 24 April 2020
 
Branch Closure Review
Cannock 28 Market Hall street, Cannock, Staffordshire, WS11 1EB 1 September 2020
 
Branch Closure Review
Carluke 15 High Street, Carluke, Lanarkshire, ML8 4AL 22 July 2020
 
Branch Closure Review
Chester 4 Eastgate Row, Chester, Cheshire, CH1 1LF 2 June 2020
 
Branch Closure Review
Chingford 36 Old Church Road, Chingford, E4 8DD 25 November 2020
 
Branch Closure Review
Clarkston 18 Busby Road, Clarkston, Glasgow, G76 7XL 22 July 2020
 
Branch Closure Review
Congleton 13 High Street, Congleton, Cheshire, CW12 1BN 20 October 020
 
Branch Closure Review
Coventry, Jubilee Crescent 30 Jubilee Crescent, Radford, Coventry, CV6 3ET 17 November 2020
 
Branch Closure Review
Coventry, Walsgrave Road 98-100 Walsgrave Road, Stoke, Coventry, CV2 4EF 23 April 2020
 
Branch Closure Review
Cowley 5 Pound Way, Cowley, Oxfordshire, OX4 3YF 12 November 2020
 
Branch Closure Review
Doncaster, Thorne 5 Silver Street, Thorne, Doncaster, DN8 5DT 21 April 2020
 
Branch Closure Review
Dumbarton 12 High Street, Dumbarton, G82 1LW 29 July 2020
 
Branch Closure Review
Dunbar 59 High Street, Dunbar, EH42 1EW 6 May 2020
 
Branch Closure Review
Edinburgh, Clerk Street 9-11 Clerk Street, Edinburgh, EH8 9JH 15 July 2020
 
Branch Closure Review
Edinburgh, Morningside 200 Morningside Road, Edinburgh, EH10 4QQ 16 September 2020
 
Branch Closure Review
Edinburgh, Portobello 134c Portobello High Street, Edinburgh, EH15 1AJ 27 May 2020
 
Branch Closure Review
Fareham 123 West Street, Fareham, PO16 0DU 22 October 2020
 
Branch Closure Review
Glasgow, Govan 705 Govan Road, Glasgow, G51 2YJ 13 May 2020
 
Branch Closure Review
Guildford 233 High Street, Guildford, Surrey, GU1 3BJ 16 July 2020
 
Branch Closure Review
Harrogate 45 Oxford Street, Harrogate, HG1 1PW 27 November 2020
 
Branch Closure Review
Hull, Willerby 1-3 Carr Lane, Willerby, Hull, HU10 6JP 12 May 2020
 
Branch Closure Review
Ipswich, Felixstowe Road 188 Felixstowe Road, Ipswich, Suffolk, IP3 8EE 10 September 2020
 
Branch Closure Review
Jedburgh 19 Cannongate, Jedburgh, TD8 6AN 13 May 2020
 
Branch Closure Review
Kinross 16 High Street, Kinross, KY13 8AN 20 May 2020
 
Branch Closure Review
Leamington Spa 19 The Parade, Leamington Spa, Warwickshire, CV32 4DE 24 November 2020
 
Branch Closure Review
Leicester, Cavendish Road 1 Cavendish Road, Leicester, LE2 7PG 19 May 2020
 
Branch Closure Review
Leyland 7-9 Chapel Brow, Leyland, Lancashire, PR25 3LJ 10 November 2020
 
Branch Closure Review
Lichfield 2 Conduit Street, Lichfield, Staffordshire, WS13 6JR 13 October 2020
 
Branch Closure Review
London, Bayswater 30-32 Westbourne Grove, London, W2 5RW 24 September 2020
 
Branch Closure Review
London, Finchley 834 High Road, Finchley, London, N12 9RA 11 June 2020
 
Branch Closure Review
London, Holborn 120 High Holborn, London, WC1V 6RD 7 May 2020
 
Branch Closure Review
London, Old Street 69 Old Street, London, EC1V 9JB 19 November 2020
 
Branch Closure Review
London, Sidcup 22 High Street, Sidcup, London, DA14 6EH 25 June 2020
 
Branch Closure Review
London, St James's Park 12 Broadway, London, SW1H 0BH 18 September 2020
 
Branch Closure Review
London, Wandsworth 157-159 Wandsworth High Street, Wandsworth, London, SW18 4JB 11 September 2020
 
Branch Closure Review
Manchester, Chorlton 577 Barlow Moor Road, Chorlton, Manchester, M21 8AJ 27 October 2020
 
Branch Closure Review
Manchester, Urmston 24 Crofts Bank Road, Urmston, Manchester, M41 0TX 9 June 2020
 
Branch Closure Review
Milngavie 38 Station Road, Milngavie, G62 8AB 20 May 2020
 
Branch Closure Review
Moreton-in-Marsh 21 High Street, Moreton-in-Marsh, Gloucestershire, GL56 0BJ 28 May 2020
 
Branch Closure Review
Newcastle-Upon-Tyne, Chillingham Road 217 Chillingham Road, Newcastle-Upon-Tyne, NE6 5LJ 29 September 2020
 
Branch Closure Review
Normanton 20 Market Place, Normanton, West Yorkshire, WF6 2AU 26 May 2020
 
Branch Closure Review
Okehampton 15 Fore Street, Okehampton, Devon, EX20 1AN 21 May 2020
 
Branch Closure Review
Ormskirk 9 Derby Street, Ormskirk, Lancashire, L39 2BJ 4 November 2020
 
Branch Closure Review
Pershore 23 High Street, Pershore, Worcestershire, WR10 1AA 14 May 2020
 
Branch Closure Review
Poole 7 Falkland Square, Poole, Dorset, BH15 1ER 15 October 2020
 
Branch Closure Review
Potters Bar 111 Darkes Lane, Potters Bar, Hertfordshire, EN6 1BS 20 November 2020
 
Branch Closure Review
Redhill 44 The Belfry Centre, Redhill, RH1 1SE 1 October 2020
 
Branch Closure Review
Romford, Gidea Park 182 Main Road, Gidea Park, Romford, Essex, RM2 5JA 26 November 2020
 
Branch Closure Review
Rugby 26 Sheep Street, Rugby, Warwickshire, CV21 3BX 22 September 2020
 
Branch Closure Review
Salisbury 32 High Street, Salisbury, Wiltshire, SP1 2NT 09 October 2020
 
Branch Closure Review
Shipley Thomas Duggan House, Well Croft, Shipley, West Yorkshire, BD18 3QH 25 November 2020
 
Branch Closure Review
Skipton 89 Caroline Square, Skipton, North Yorkshire, BD23 1DA 5 May 2020
 
Branch Closure Review
Smethwick, Bearwood 537 Bearwood Road, Smethwick, B66 4BQ 3 November 2020
 
Branch Closure Review
St Albans 8 Chequer Street, St Albans, AL1 3XZ 17 September 2020
 
Branch Closure Review
St. Annes-On-Sea 302 Clifton Drive South, St Anne's-on-Sea, Lancashire, FY8 1LN 18 November 2020
 
Branch Closure Review
Stourbridge 106 High Street, Stourbridge, DY8 1EE 6 October 2020
 
Branch Closure Review
Stroud 5 High Street, Stroud, Gloucestershire, GL5 1AX 4 June 2020
 
Branch Closure Review
Sutton Coldfield 126 Gracechurch Shopping Centre, Sutton Coldfield, B72 1PH 11 November 2020
 
Branch Closure Review
Tain 29 High Street, Tain, IV19, 1AE 10 June 2020
 
Branch Closure Review
Todmorden 8 Halifax Road, Todmorden, Lancashire, OL14 5AD 16 June 2020
 
Branch Closure Review
Twickenham 38 King Street, Twickenham, TW1 3SL 5 November 2020
 
Branch Closure Review
Uddingston 125 Main Street, Uddingston, G71 7EW 3 June 2020
 
Branch Closure Review
Warrington, Penketh 33 Honiton Way, Penketh, Warrington, Cheshire, WA5 2EZ 28 October 2020
 
Branch Closure Review
Warwick 17 Market Street, Warwick, CV34 4DH 15 September 2020
 
Branch Closure Review
Wigton 20 High Street, Wigton, CA7 9NJ 23 June 2020
 
Branch Closure Review
Wishaw 12 Stewarton Street, Wishaw, ML2 8AW 23 September 2020
 
Branch Closure Review
Woking 1 Harland House, Commercial Way, Woking, Surrey, GU21 6HW 25 September 2020
 
Branch Closure Review
Worthing 10 South Street, Worthing, BN11 3AA 29 October 2020
 
Branch Closure Review
York, Market Weighton 76 Market Place, Market Weighton, York, YO43 3AP 14 July 2020
 
Branch Closure Review
 
Town Closing branch Date
closing
Community Engagement
Summary
Branch
Review
Leeds, Headingley 8 Otley Road, Headingley, Leeds, LS6 2AD 28 February 2020   Branch Closure Review
Priory, Birmingham 2-4 The Priory, Birmingham, B4 6BP December 2019
Branch Closure Review
Branch Closure Review
Derby, Normanton Road 336 Normanton Road, Derby, Derbyshire, DE23 6WF December 2019
Branch Closure Review
Branch Closure Review
Cheltenham, Bath Road 164 Bath Road, Cheltenham, Gloucestershire, GL53 7NF December 2019
Branch Closure Review
Branch Closure Review
Preston, Lancaster Road 86/88 Lancaster Road, Preston, Lancashire, PR1 2DY December 2019
Branch Closure Review
Branch Closure Review
Liverpool, Tuebrook 332 West Derby Road, Tuebrook, Liverpool, L13 8AJ September 2019
Branch Closure Review
Branch Closure Review
Liverpool, Hunts Cross 287 Speke Road, Hunts Cross, Liverpool, L25 0NN November 2019
Branch Closure Review
Branch Closure Review
Liverpool, University 124 Mount Pleasant, Liverpool, L3 5UX September 2019
Branch Closure Review
Branch Closure Review
Liverpool 261 County Road, Walton, L4 5PQ 26 April 2019
Branch Impact Assessment
Branch Closure Review
Aberdeen 8 Holburn Street, Aberdeen, AB10 6LP July 2019
Branch Closure Review
Branch Closure Review
Edinburgh Edinburgh
Fountainbridge, 165 Lothian Road, Edinburgh, EH3 9AB
July 2019
Branch Closure Review
Branch Closure Review
Edinburgh Edinburgh
Haymarket, 26 West Maitland Street, Edinburgh, EH12 5DY
July 2019
Branch Closure Review
Branch Closure Review
Keith 151 Mid Street, Keith, Banffshire, AB55 5BJ July 2019
Branch Closure Review
Branch Closure Review
Norwich 136 Unthank Road, Norwich, Norfolk, NR2 2RT September 2019
Branch Closure Review
Branch Closure Review
Wantage 10 Millbrook Square, Grove, Wantage, Oxfordshire, OX12 7JZ September 2019
Branch Closure Review
Branch Closure Review
 
Town Closing branch Date
closing
Branches being
refurbished
Date
opening
Branch
Review
2018
Liverpool 53 Great Charlotte Street, L1 1QY September 2018     Branch Review Branch Closure Review
London 296–302 High Holborn December 2018     Branch Review
2017
Altrincham 72 George Street,
WA14 1RF
June 2017     Branch Review
Beith 34 Eglinton Street,
KA15 1AQ
June 2017     Branch Review
Birmingham 407-409 Coventry Road, Small Heath,
B10 0SP
June 2017     Branch Review
Bridge Of Allan 40 Henderson Street,
FK9 4HS
June 2017     Branch Review
Cambuslang 5 Greenlees Road,
G72 8JB
June 2017     Branch Review
Cardenden 171 Station Road,
KY5 0BN
June 2017     Branch Review
Charing Cross, Glasgow 411-413 Sauchiehall Street,
G2 3LG
June 2017     Branch Review
Dalry 58 New Street,
KA24 5AF
June 2017     Branch Review
Dunblane 30 High Street,
FK15 0AB
June 2017     Branch Review
Fiveways, Grimsby 259 Durban Road,
DN32 8AU
June 2017     Branch Review
Glasgow 13 Braehead Shopping Centre, Kings Inch Road,
G51 4BP
June 2017     Branch Review
Glasgow 1105 Maryhill Road,
G20 9AY
June 2017     Branch Review
Goring-On-Thames High Street, Reading
RG8 9AT
June 2017     Branch Review
Huddersfield 5 Ramsden Street,
HD1 2SN
June 2017     Branch Review
Kirriemuir 3 Reform Street,
DD8 4BS
June 2017     Branch Review
Linlithgow 3 The Vennel,
EH49 7EX
June 2017     Branch Review
Lochgelly 142 - 146 Main Street,
KY5 9JR
June 2017     Branch Review
Manchester 36, Cross Street,
M2 7AQ
December 2017      Branch Review
Nottingham 193 Sneinton Dale,
NG2 4HU
June 2017     Branch Review
Otley 18 Manor Square,
LS21 3AY
June 2017     Branch Review
Paisley 63 Neilston Road,
PA2 6NA
June 2017     Branch Review
Sheffield 33 Charles Street,
S1 2HU
June 2017     Branch Review
Sherborne 45 Cheap Street,
DT9 3PU
June 2017     Branch Review
Sighthill, Edinburgh 495a Calder Road,
EH11 4AP
June 2017     Branch Review
Southampton 20 London Road,
SO15 2SR
June 2017     Branch Review
Tranent 100 High Street,
EH33 1HH
June 2017     Branch Review
Troon 9 Ayr Street,
KA10 6EB
June 2017     Branch Review
Woodside, Aberdeen 435 Great Northern Road,
AB24 2EH
June 2017     Branch Review
Bournemouth 5-6 Lansdowne Crescent May 2017 81 Old Christchurch Road May 2017

Branch Review

Manchester

855 Stockport Street

1296 Ashton Old Road

May 2017

574 Stockport Road April 2017

Branch Review

Branch Review

London

44 Bridge Street

 

762 Finchley Road

May 2017

April 2017

19 Highgate Hill March 2017 Branch Review

 

Branch Review

Plymouth 103 Wolseley Road March 2017

162 Armada Way

36 Morshead Road 

April 2017

 

Branch Review

London

51 Highgate High Street

Stoke Newington High Street

Feburary 2017

January 2017

19 Highgate Hill March 2017

Branch Review

Branch Review

Basildon 1 Main Centre January 2017     Branch Review
Coventry     15 High Street April 2017  
2016
Aberdeen

33 Queens Road

 

46 Castle Street

December 2016 St Nicholas Street (New flagship branch) December 2016 Branch Review

 

Branch Review
Aberdeen 19 Union Terrace November 2016 St Nicholas Street (New flagship branch) December 2016 Branch Review
Birmingham 13 Temple Street November 2016 134 New Street
(New flagship branch)
December 2016 Branch Review
London     34 London Wall November 2016  
Glasgow 238 Ayr Road November 2016 Busby Road October 2016  Branch Review
Edinburgh

19 Castle Street

 

Niddrie Mains Road

November 2016

28 Hanover Street

 

16b Cameron Toll Centre

October 2016

Branch Review

 

Branch Review

Wolverhampton

21 Bargate Drive

 

10 Trysull Road 

November 2016

Queen Street October 2016 Branch Review

 

Branch Review
London 

33 Ludgate Hill

November 2016

174 Clapton Common Road December 2016  Branch Review

 

 

Dundee 96 Albert Street November 2016     Branch Review
Fleetwood  13 Lord Street November 2016      Branch Review
Birmingham 79 Long Acre November 2016 Alum Rock Road November 2016 Branch Review
Birmingham 7 Kings Parade December 2016 134 New Street
(New flagship branch)
December 2016 Branch Review  
Manchester  37 Regent Crescent June 2016      
Denny 33 Church Walk July 2016      
Edinburgh

30 London Road

1 Bowhill Terrace

July 2016

59 Leith Walk July 2016   
Torquay 43 Union Street July 2016  221 St Marychurch Road July 2016  
Glasgow

11-13 Albert Road

119 Cathcart Road

July 2016

94-102 Kilmarnock Road July 2016  
Lincoln 12 Bank Street June 2016 203 High Street June 2016  
Doncaster 20/22 Frenchgate June 2016 47 High Street June 2016  
Hull 51 Jameson Street May 2016 87-91 Jameson Street April 2016  
Walsall 41/43 Bridge Street May 2016 The Bridge May 2016  
Bristol 20 Clare Street May 2016 36-38 Merchant Street April 2016  
York St Helens Square April 2016 25-27 Parliament Street April 2016  
Chancery Lane 116 Chancery Lane March 2016      
Dundee Perth Road March 2016      
2015
Grimsby 9-10 Old Market Place November 2015 41-43 Victoria Street October 2015  
Aberdeen

226 Union Street

148 Union Street

November 2015 19 Union Terrace October 2015  
Glasgow

85 St Vincent Street

180 West George Street

November 2015 52-60 St Vincent Street October 2015  
Leicester 17 Granby Street October 2015 Town Hall Square, 17 Horsefair Street September 2015  
Peterborough 40 Long Causeway October 2015 30-31 Long Causeway September 2015  
Carmarthen Cheltenham House, 9 Darkgate October 2015 5 Blue Street September 2015  
Dundee Reform Street October 2015 29 Meadowside September 2015  
Nottingham 7 Beastmarket Hill October 2015      
Swansea

33 Craddock Street

29 The Kingsway

October 2015 11 Union Street September 2015  
Swindon 93 Commercial Road October 2015 31-33 The Parade September 2015  
Newport Bridge Street October 2015 149-151 Commercial Street October 2015  
Chelmsford 1 High Street September 2015 88-89 High Street August 2015  
Harrow on the Hill 322 Station Road September 2015 53 St Ann's Road August 2015  
Newcastle 15 Ridley Place September 2015 St Mary's Place, 162 Northumberland Street September 2015  
Enfield 47-49 Church Street August 2015 22-24 Church Street March 2015  

More detail on branch opening hours changes

Area Affected branches Community
Engagement
Date changes
take place
Branch
Review
Cotswolds & Wye Burford
Devizes
Moreton-in-Marsh
Pershore
July 2019
East London & Thames Estuary Benfleet
Chingford
Leigh-on-Sea
Sidcup
Waltham Abbey
July 2019
East Midlands Ramsey, Cambridgeshire Branch Opening Review July 2019
Edinburgh & Borders Broxburn
Dunbar
Edinburgh, Morningside
Haddington
Hawick
Jedburgh
Kelso
North Berwick
Peebles
Portobello, Edinburgh
July 2019
Fife & Central Scotland
Aberfeldy
Anstruther
Blairgowrie
Bo'ness
Buckhaven
Burntisland
Coupar Angus 
Crieff
Cupar
Kilsyth
Kinross
Pitlochry
July 2019
Greater Glasgow
Alexandria
Bearsden
Bishopbriggs
Carluke
Clarkston
Dumbarton
Glasgow, Anniesland
Glasgow, Pollok
Helensburgh
Lanark
Larkhall
Milngavie
Thornliebank
Uddingston
Wishaw
July 2019
Greater Manchester Haslingden Branch Opening Review July 2019
Highlands & Islands
Dingwall
Forres
Grantown-on-Spey
Huntly
Insch
Nairn
Tain
Thurso
Turriff
Wick
July 2019 Branch Opening Review
North East & Cumbria
Horden, Peterlee
Murton, County Durham
Wigton, Cumbria
July 2019 Branch Opening Review
North East Scotland
Aberdeen, Kincorth
Aberdeen, Torry
Aboyne
Alford
Banchory
Brechin
Bucksburn
Carnoustie
Culter
Dundee, Craigiebank
Dundee, Lochee
Dyce
Montrose
July 2019 Branch Opening Review
South & West Scotland
Barrhead
Castle Douglas
Cumnock
Dunoon
Girvan
Glasgow, Govan
Kilbirnie
Largs
Port Glasgow
Prestwick
Rothesay
Saltcoats
July 2019 Branch Opening Review
South Wales, Bristol & Bath Wotton-under-Edge Branch Opening Review July 2019 Branch Opening Review
South West England
Cheddar
Dorchester
Gillingham
Okehampton
St Austell
July 2019 Branch Opening Review
South Yorkshire, Lincolnshire & Humberside
Brough 
York, Market Weighton
July 2019 Branch Opening Review
 

To speak with a Mobile Local Banker or Partner about these changes, please contact your local branch

If you need additional help with these changes, such as hearing or visual support find out more here 

For queries on branch closures or to read our Branch Reviews find out more here