Our Closure Programme
We know the way many of our customers do their banking is changing and continues to change. In the last two years we’ve seen a 17% decrease in the number of overall transactions in our branches. 2.5 million of our customers now choose to bank online, with over 1 million accessing their account on our mobile app.
We want to make sure we meet the future needs of our customers, as well as having the right number of branches. So while we continue to invest in existing and new services and technology, this will mean closing some branches.
Local branches, local decisions
Under the Access to Banking Standard we’ve committed to carrying out a local, comprehensive Branch Review to understand how any closures might affect the community, before we make the decision to close a branch. The Branch Reviews are available at each closing branch, and also here. They explain the local information we’ve gathered and what banking alternatives are available in each area.
Additional support for those who need it
We’re working closely with customers and the community to provide extra support during these changes. We want to make sure that we also help customers who find travel difficult or need extra help with their banking.
We have a team of specialist Mobile Local Bankers to help guide customers through the changes and find suitable banking alternatives. Customers will also have access to:
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tailored one-to-ones for alternative day-to-day banking
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support with bereavement or caring for a relative
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workshops that cover everyday banking options, such as Fraud prevention and Business Banking
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demonstrations on how to register for online, mobile and telephone banking
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workshops that explain the local Post Office® services available
TSB has an agreement with the Post Office®, so that personal and business banking customers are able to use their local Post Office® branches to make cash and cheque deposits. Personal customers can also check their balance and make cash withdrawals. Our workshops will explain this in further detail.
We will also be talking with key members of the local communities about any closures. We will publish the details in our Community Engagement summary six weeks before each closure.
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Town
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Closing branch | Date closing |
Community Engagement Summary |
Branch Review |
|---|---|---|---|---|
| Abingdon | 1 Stert Street, Abingdon, Oxfordshire, OX14 3JG | 30 April 2020 | Branch Closure Review | |
| Amersham | 8 Sycamore Road, Amersham, Buckinghamshire, HP6 5DU | 18 June 2020 |
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| Ashford | 17 Bank Street, Ashford, Kent, TN23 1DF | 2 September 2020 |
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| Barkingside | 76 High Street, Barkingside, Essex, IG6 2DW | 3 September 2020 |
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| Barrhead | 23 Cross Arthurlie Street, Barrhead, G78 1QY | 29 April 2020 |
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| Basingstoke | 11 Winchester Street, Basingstoke, RG21 7ER | 8 October 2020 |
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| Birmingham, Great Hampton St | 22A Great Hampton Street, Birmingham, B18 6AH | 28 April 2020 |
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| Birmingham, Stirchley | 1507 Pershore Road, Stirchley, Birmingham, B30 2JL | 8 September 2020 |
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| Bishopbriggs | 1 The Cross Court, Bishopsbriggs, G64 2RD | 6 May 2020 |
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| Brechin | 10 St Mary Street, Brechin, DD9 6JQ | 8 July 2020 |
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| Brough | 59B Welton Road, Brough, HU15 1AB | 7 July 2020 |
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| Burgess Hill | 66 Church Walk, Burgess Hill, RH15 9AU | 24 April 2020 |
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| Cannock | 28 Market Hall street, Cannock, Staffordshire, WS11 1EB | 1 September 2020 |
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| Carluke | 15 High Street, Carluke, Lanarkshire, ML8 4AL | 22 July 2020 |
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| Chester | 4 Eastgate Row, Chester, Cheshire, CH1 1LF | 2 June 2020 |
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| Chingford | 36 Old Church Road, Chingford, E4 8DD | 25 November 2020 |
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| Clarkston | 18 Busby Road, Clarkston, Glasgow, G76 7XL | 22 July 2020 |
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| Congleton | 13 High Street, Congleton, Cheshire, CW12 1BN | 20 October 020 |
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| Coventry, Jubilee Crescent | 30 Jubilee Crescent, Radford, Coventry, CV6 3ET | 17 November 2020 |
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| Coventry, Walsgrave Road | 98-100 Walsgrave Road, Stoke, Coventry, CV2 4EF | 23 April 2020 |
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| Cowley | 5 Pound Way, Cowley, Oxfordshire, OX4 3YF | 12 November 2020 |
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| Doncaster, Thorne | 5 Silver Street, Thorne, Doncaster, DN8 5DT | 21 April 2020 |
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| Dumbarton | 12 High Street, Dumbarton, G82 1LW | 29 July 2020 |
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| Dunbar | 59 High Street, Dunbar, EH42 1EW | 6 May 2020 |
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| Edinburgh, Clerk Street | 9-11 Clerk Street, Edinburgh, EH8 9JH | 15 July 2020 |
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| Edinburgh, Morningside | 200 Morningside Road, Edinburgh, EH10 4QQ | 16 September 2020 |
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| Edinburgh, Portobello | 134c Portobello High Street, Edinburgh, EH15 1AJ | 27 May 2020 |
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| Fareham | 123 West Street, Fareham, PO16 0DU | 22 October 2020 |
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| Glasgow, Govan | 705 Govan Road, Glasgow, G51 2YJ | 13 May 2020 |
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| Guildford | 233 High Street, Guildford, Surrey, GU1 3BJ | 16 July 2020 |
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| Harrogate | 45 Oxford Street, Harrogate, HG1 1PW | 27 November 2020 |
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| Hull, Willerby | 1-3 Carr Lane, Willerby, Hull, HU10 6JP | 12 May 2020 |
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| Ipswich, Felixstowe Road | 188 Felixstowe Road, Ipswich, Suffolk, IP3 8EE | 10 September 2020 |
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| Jedburgh | 19 Cannongate, Jedburgh, TD8 6AN | 13 May 2020 |
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| Kinross | 16 High Street, Kinross, KY13 8AN | 20 May 2020 |
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| Leamington Spa | 19 The Parade, Leamington Spa, Warwickshire, CV32 4DE | 24 November 2020 |
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| Leicester, Cavendish Road | 1 Cavendish Road, Leicester, LE2 7PG | 19 May 2020 |
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| Leyland | 7-9 Chapel Brow, Leyland, Lancashire, PR25 3LJ | 10 November 2020 |
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| Lichfield | 2 Conduit Street, Lichfield, Staffordshire, WS13 6JR | 13 October 2020 |
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| London, Bayswater | 30-32 Westbourne Grove, London, W2 5RW | 24 September 2020 |
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| London, Finchley | 834 High Road, Finchley, London, N12 9RA | 11 June 2020 |
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| London, Holborn | 120 High Holborn, London, WC1V 6RD | 7 May 2020 |
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| London, Old Street | 69 Old Street, London, EC1V 9JB | 19 November 2020 |
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| London, Sidcup | 22 High Street, Sidcup, London, DA14 6EH | 25 June 2020 |
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| London, St James's Park | 12 Broadway, London, SW1H 0BH | 18 September 2020 |
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| London, Wandsworth | 157-159 Wandsworth High Street, Wandsworth, London, SW18 4JB | 11 September 2020 |
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| Manchester, Chorlton | 577 Barlow Moor Road, Chorlton, Manchester, M21 8AJ | 27 October 2020 |
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| Manchester, Urmston | 24 Crofts Bank Road, Urmston, Manchester, M41 0TX | 9 June 2020 |
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| Milngavie | 38 Station Road, Milngavie, G62 8AB | 20 May 2020 |
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| Moreton-in-Marsh | 21 High Street, Moreton-in-Marsh, Gloucestershire, GL56 0BJ | 28 May 2020 |
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| Newcastle-Upon-Tyne, Chillingham Road | 217 Chillingham Road, Newcastle-Upon-Tyne, NE6 5LJ | 29 September 2020 |
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| Normanton | 20 Market Place, Normanton, West Yorkshire, WF6 2AU | 26 May 2020 |
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| Okehampton | 15 Fore Street, Okehampton, Devon, EX20 1AN | 21 May 2020 |
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| Ormskirk | 9 Derby Street, Ormskirk, Lancashire, L39 2BJ | 4 November 2020 |
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| Pershore | 23 High Street, Pershore, Worcestershire, WR10 1AA | 14 May 2020 |
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| Poole | 7 Falkland Square, Poole, Dorset, BH15 1ER | 15 October 2020 |
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| Potters Bar | 111 Darkes Lane, Potters Bar, Hertfordshire, EN6 1BS | 20 November 2020 |
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| Redhill | 44 The Belfry Centre, Redhill, RH1 1SE | 1 October 2020 |
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| Romford, Gidea Park | 182 Main Road, Gidea Park, Romford, Essex, RM2 5JA | 26 November 2020 |
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| Rugby | 26 Sheep Street, Rugby, Warwickshire, CV21 3BX | 22 September 2020 |
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| Salisbury | 32 High Street, Salisbury, Wiltshire, SP1 2NT | 09 October 2020 |
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| Shipley | Thomas Duggan House, Well Croft, Shipley, West Yorkshire, BD18 3QH | 25 November 2020 |
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| Skipton | 89 Caroline Square, Skipton, North Yorkshire, BD23 1DA | 5 May 2020 |
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| Smethwick, Bearwood | 537 Bearwood Road, Smethwick, B66 4BQ | 3 November 2020 |
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| St Albans | 8 Chequer Street, St Albans, AL1 3XZ | 17 September 2020 |
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| St. Annes-On-Sea | 302 Clifton Drive South, St Anne's-on-Sea, Lancashire, FY8 1LN | 18 November 2020 |
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| Stourbridge | 106 High Street, Stourbridge, DY8 1EE | 6 October 2020 |
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| Stroud | 5 High Street, Stroud, Gloucestershire, GL5 1AX | 4 June 2020 |
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| Sutton Coldfield | 126 Gracechurch Shopping Centre, Sutton Coldfield, B72 1PH | 11 November 2020 |
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| Tain | 29 High Street, Tain, IV19, 1AE | 10 June 2020 |
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| Todmorden | 8 Halifax Road, Todmorden, Lancashire, OL14 5AD | 16 June 2020 |
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| Twickenham | 38 King Street, Twickenham, TW1 3SL | 5 November 2020 |
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| Uddingston | 125 Main Street, Uddingston, G71 7EW | 3 June 2020 |
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| Warrington, Penketh | 33 Honiton Way, Penketh, Warrington, Cheshire, WA5 2EZ | 28 October 2020 |
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| Warwick | 17 Market Street, Warwick, CV34 4DH | 15 September 2020 |
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| Wigton | 20 High Street, Wigton, CA7 9NJ | 23 June 2020 |
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| Wishaw | 12 Stewarton Street, Wishaw, ML2 8AW | 23 September 2020 |
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| Woking | 1 Harland House, Commercial Way, Woking, Surrey, GU21 6HW | 25 September 2020 |
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| Worthing | 10 South Street, Worthing, BN11 3AA | 29 October 2020 |
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| York, Market Weighton | 76 Market Place, Market Weighton, York, YO43 3AP | 14 July 2020 |
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| Town | Closing branch | Date closing |
Community Engagement Summary |
Branch Review |
|---|---|---|---|---|
| Leeds, Headingley | 8 Otley Road, Headingley, Leeds, LS6 2AD | 28 February 2020 | Branch Closure Review | |
| Priory, Birmingham | 2-4 The Priory, Birmingham, B4 6BP | December 2019 |
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| Derby, Normanton Road | 336 Normanton Road, Derby, Derbyshire, DE23 6WF | December 2019 |
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| Cheltenham, Bath Road | 164 Bath Road, Cheltenham, Gloucestershire, GL53 7NF | December 2019 |
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| Preston, Lancaster Road | 86/88 Lancaster Road, Preston, Lancashire, PR1 2DY | December 2019 |
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| Liverpool, Tuebrook | 332 West Derby Road, Tuebrook, Liverpool, L13 8AJ | September 2019 |
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| Liverpool, Hunts Cross | 287 Speke Road, Hunts Cross, Liverpool, L25 0NN | November 2019 |
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| Liverpool, University | 124 Mount Pleasant, Liverpool, L3 5UX | September 2019 |
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| Liverpool | 261 County Road, Walton, L4 5PQ | 26 April 2019 |
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| Aberdeen | 8 Holburn Street, Aberdeen, AB10 6LP | July 2019 |
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| Edinburgh | Edinburgh Fountainbridge, 165 Lothian Road, Edinburgh, EH3 9AB |
July 2019 |
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| Edinburgh | Edinburgh Haymarket, 26 West Maitland Street, Edinburgh, EH12 5DY |
July 2019 |
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| Keith | 151 Mid Street, Keith, Banffshire, AB55 5BJ | July 2019 |
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| Norwich | 136 Unthank Road, Norwich, Norfolk, NR2 2RT | September 2019 |
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| Wantage | 10 Millbrook Square, Grove, Wantage, Oxfordshire, OX12 7JZ | September 2019 |
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| Town | Closing branch | Date closing |
Branches being refurbished |
Date opening |
Branch Review |
|---|---|---|---|---|---|
| 2018 | |||||
| Liverpool | 53 Great Charlotte Street, L1 1QY | September 2018 | Branch Review Branch Closure Review | ||
| London | 296–302 High Holborn | December 2018 | Branch Review | ||
| 2017 | |||||
| Altrincham | 72 George Street, WA14 1RF |
June 2017 | Branch Review | ||
| Beith | 34 Eglinton Street, KA15 1AQ |
June 2017 | Branch Review | ||
| Birmingham | 407-409 Coventry Road, Small Heath, B10 0SP |
June 2017 | Branch Review | ||
| Bridge Of Allan | 40 Henderson Street, FK9 4HS |
June 2017 | Branch Review | ||
| Cambuslang | 5 Greenlees Road, G72 8JB |
June 2017 | Branch Review | ||
| Cardenden | 171 Station Road, KY5 0BN |
June 2017 | Branch Review | ||
| Charing Cross, Glasgow | 411-413 Sauchiehall Street, G2 3LG |
June 2017 | Branch Review | ||
| Dalry | 58 New Street, KA24 5AF |
June 2017 | Branch Review | ||
| Dunblane | 30 High Street, FK15 0AB |
June 2017 | Branch Review | ||
| Fiveways, Grimsby | 259 Durban Road, DN32 8AU |
June 2017 | Branch Review | ||
| Glasgow | 13 Braehead Shopping Centre, Kings Inch Road, G51 4BP |
June 2017 | Branch Review | ||
| Glasgow | 1105 Maryhill Road, G20 9AY |
June 2017 | Branch Review | ||
| Goring-On-Thames | High Street, Reading RG8 9AT |
June 2017 | Branch Review | ||
| Huddersfield | 5 Ramsden Street, HD1 2SN |
June 2017 | Branch Review | ||
| Kirriemuir | 3 Reform Street, DD8 4BS |
June 2017 | Branch Review | ||
| Linlithgow | 3 The Vennel, EH49 7EX |
June 2017 | Branch Review | ||
| Lochgelly | 142 - 146 Main Street, KY5 9JR |
June 2017 | Branch Review | ||
| Manchester | 36, Cross Street, M2 7AQ |
December 2017 | Branch Review | ||
| Nottingham | 193 Sneinton Dale, NG2 4HU |
June 2017 | Branch Review | ||
| Otley | 18 Manor Square, LS21 3AY |
June 2017 | Branch Review | ||
| Paisley | 63 Neilston Road, PA2 6NA |
June 2017 | Branch Review | ||
| Sheffield | 33 Charles Street, S1 2HU |
June 2017 | Branch Review | ||
| Sherborne | 45 Cheap Street, DT9 3PU |
June 2017 | Branch Review | ||
| Sighthill, Edinburgh | 495a Calder Road, EH11 4AP |
June 2017 | Branch Review | ||
| Southampton | 20 London Road, SO15 2SR |
June 2017 | Branch Review | ||
| Tranent | 100 High Street, EH33 1HH |
June 2017 | Branch Review | ||
| Troon | 9 Ayr Street, KA10 6EB |
June 2017 | Branch Review | ||
| Woodside, Aberdeen | 435 Great Northern Road, AB24 2EH |
June 2017 | Branch Review | ||
| Bournemouth | 5-6 Lansdowne Crescent | May 2017 | 81 Old Christchurch Road | May 2017 | |
| Manchester |
855 Stockport Street 1296 Ashton Old Road |
May 2017 |
574 Stockport Road | April 2017 | |
| London |
44 Bridge Street
762 Finchley Road |
May 2017 April 2017 |
19 Highgate Hill | March 2017 | Branch Review
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| Plymouth | 103 Wolseley Road | March 2017 |
162 Armada Way 36 Morshead Road |
April 2017 |
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| London |
51 Highgate High Street Stoke Newington High Street |
Feburary 2017 January 2017 |
19 Highgate Hill | March 2017 | |
| Basildon | 1 Main Centre | January 2017 | Branch Review | ||
| Coventry | 15 High Street | April 2017 | |||
| 2016 | |||||
| Aberdeen |
33 Queens Road
46 Castle Street |
December 2016 | St Nicholas Street (New flagship branch) | December 2016 | Branch Review
Branch Review |
| Aberdeen | 19 Union Terrace | November 2016 | St Nicholas Street (New flagship branch) | December 2016 | Branch Review |
| Birmingham | 13 Temple Street | November 2016 | 134 New Street (New flagship branch) |
December 2016 | Branch Review |
| London | 34 London Wall | November 2016 | |||
| Glasgow | 238 Ayr Road | November 2016 | Busby Road | October 2016 | Branch Review |
| Edinburgh |
19 Castle Street
Niddrie Mains Road |
November 2016 |
28 Hanover Street
16b Cameron Toll Centre |
October 2016 |
Branch Review
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| Wolverhampton |
21 Bargate Drive
10 Trysull Road |
November 2016 |
Queen Street | October 2016 | Branch Review
Branch Review |
| London |
33 Ludgate Hill |
November 2016 |
174 Clapton Common Road | December 2016 | Branch Review
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| Dundee | 96 Albert Street | November 2016 | Branch Review | ||
| Fleetwood | 13 Lord Street | November 2016 | Branch Review | ||
| Birmingham | 79 Long Acre | November 2016 | Alum Rock Road | November 2016 | Branch Review |
| Birmingham | 7 Kings Parade | December 2016 | 134 New Street (New flagship branch) |
December 2016 | Branch Review |
| Manchester | 37 Regent Crescent | June 2016 | |||
| Denny | 33 Church Walk | July 2016 | |||
| Edinburgh |
30 London Road 1 Bowhill Terrace |
July 2016 |
59 Leith Walk | July 2016 | |
| Torquay | 43 Union Street | July 2016 | 221 St Marychurch Road | July 2016 | |
| Glasgow |
11-13 Albert Road 119 Cathcart Road |
July 2016 |
94-102 Kilmarnock Road | July 2016 | |
| Lincoln | 12 Bank Street | June 2016 | 203 High Street | June 2016 | |
| Doncaster | 20/22 Frenchgate | June 2016 | 47 High Street | June 2016 | |
| Hull | 51 Jameson Street | May 2016 | 87-91 Jameson Street | April 2016 | |
| Walsall | 41/43 Bridge Street | May 2016 | The Bridge | May 2016 | |
| Bristol | 20 Clare Street | May 2016 | 36-38 Merchant Street | April 2016 | |
| York | St Helens Square | April 2016 | 25-27 Parliament Street | April 2016 | |
| Chancery Lane | 116 Chancery Lane | March 2016 | |||
| Dundee | Perth Road | March 2016 | |||
| 2015 | |||||
| Grimsby | 9-10 Old Market Place | November 2015 | 41-43 Victoria Street | October 2015 | |
| Aberdeen |
226 Union Street 148 Union Street |
November 2015 | 19 Union Terrace | October 2015 | |
| Glasgow |
85 St Vincent Street 180 West George Street |
November 2015 | 52-60 St Vincent Street | October 2015 | |
| Leicester | 17 Granby Street | October 2015 | Town Hall Square, 17 Horsefair Street | September 2015 | |
| Peterborough | 40 Long Causeway | October 2015 | 30-31 Long Causeway | September 2015 | |
| Carmarthen | Cheltenham House, 9 Darkgate | October 2015 | 5 Blue Street | September 2015 | |
| Dundee | Reform Street | October 2015 | 29 Meadowside | September 2015 | |
| Nottingham | 7 Beastmarket Hill | October 2015 | |||
| Swansea |
33 Craddock Street 29 The Kingsway |
October 2015 | 11 Union Street | September 2015 | |
| Swindon | 93 Commercial Road | October 2015 | 31-33 The Parade | September 2015 | |
| Newport | Bridge Street | October 2015 | 149-151 Commercial Street | October 2015 | |
| Chelmsford | 1 High Street | September 2015 | 88-89 High Street | August 2015 | |
| Harrow on the Hill | 322 Station Road | September 2015 | 53 St Ann's Road | August 2015 | |
| Newcastle | 15 Ridley Place | September 2015 | St Mary's Place, 162 Northumberland Street | September 2015 | |
| Enfield | 47-49 Church Street | August 2015 | 22-24 Church Street | March 2015 | |
More detail on branch opening hours changes
| Area | Affected branches | Community Engagement |
Date changes take place |
Branch Review |
|---|---|---|---|---|
| Cotswolds & Wye | Burford Devizes Moreton-in-Marsh Pershore |
July 2019 | ||
| East London & Thames Estuary | Benfleet Chingford Leigh-on-Sea Sidcup Waltham Abbey |
July 2019 | ||
| East Midlands | Ramsey, Cambridgeshire | Branch Opening Review | July 2019 | |
| Edinburgh & Borders | Broxburn Dunbar Edinburgh, Morningside Haddington Hawick Jedburgh Kelso North Berwick Peebles Portobello, Edinburgh |
July 2019 | ||
| Fife & Central Scotland |
Aberfeldy
Anstruther Blairgowrie Bo'ness Buckhaven Burntisland Coupar Angus Crieff Cupar Kilsyth Kinross Pitlochry
|
July 2019 | ||
| Greater Glasgow |
Alexandria
Bearsden Bishopbriggs Carluke Clarkston Dumbarton Glasgow, Anniesland Glasgow, Pollok Helensburgh Lanark Larkhall Milngavie Thornliebank Uddingston Wishaw
|
July 2019 | ||
| Greater Manchester | Haslingden | Branch Opening Review | July 2019 | |
| Highlands & Islands |
Dingwall
Forres
Grantown-on-Spey
Huntly
Insch
Nairn
Tain
Thurso
Turriff
Wick
|
July 2019 | Branch Opening Review | |
| North East & Cumbria |
Horden, Peterlee
Murton, County Durham
Wigton, Cumbria
|
July 2019 | Branch Opening Review | |
| North East Scotland |
Aberdeen, Kincorth
Aberdeen, Torry
Aboyne
Alford
Banchory
Brechin
Bucksburn
Carnoustie
Culter
Dundee, Craigiebank
Dundee, Lochee
Dyce
Montrose
|
July 2019 | Branch Opening Review | |
| South & West Scotland |
Barrhead
Castle Douglas
Cumnock
Dunoon
Girvan
Glasgow, Govan
Kilbirnie
Largs
Port Glasgow
Prestwick
Rothesay
Saltcoats
|
July 2019 | Branch Opening Review | |
| South Wales, Bristol & Bath | Wotton-under-Edge | Branch Opening Review | July 2019 | Branch Opening Review |
| South West England |
Cheddar
Dorchester
Gillingham
Okehampton
St Austell
|
July 2019 | Branch Opening Review | |
| South Yorkshire, Lincolnshire & Humberside |
Brough
York, Market Weighton
|
July 2019 | Branch Opening Review |
To speak with a Mobile Local Banker or Partner about these changes, please contact your local branch
If you need additional help with these changes, such as hearing or visual support find out more here
For queries on branch closures or to read our Branch Reviews find out more here
