We want to make banking easy for everyone. So if you’re living with a disability, facing a serious life challenge or struggling to make ends meet, please let us know. We have several ways to provide you with extra support.
![Orange life buoy](/help-and-support/support-for-individual-banking-needs/_jcr_content/root/container/container/container_425362879/container/hero.coreimg.png/1728982409753/life-buoy.png)
Banking help for
![Umbrella icon](/help-and-support/support-for-individual-banking-needs/_jcr_content/root/container/container/container_1767308513/container/columncontainer/containerone/container/image.coreimg.png/1728984837235/umbrella-icon.png)
Life's challenges
We can support you if you’re faced with these challenges. Please click through to see how.
![Stack of coins](/help-and-support/support-for-individual-banking-needs/_jcr_content/root/container/container/container_1767308513/container/columncontainer/containertwo/container_copy/image_514722292.coreimg.png/1728984845757/coins-icon.png)
The cost of living
If money issues are getting on top of you, we can help. Our experts can help you budget more effectively and even lower your payments.
Ways to tell us you need support
Please don’t hesitate to contact us. Remember, whatever you tell us is confidential. We only use it to help you access our services better. It won’t affect your credit score.
![Information icon Information icon](/content/dam/tsb-public/images/icons/secure-chat-icon.png)
Chat to us in the app
We can make it easier for you to communicate what you need to
![Information icon Information icon](/content/dam/tsb-public/images/icons/Call-us-icon.png)
Call us
Call us anytime any day of the week between 8am and 8pm
![Information icon Information icon](/content/dam/tsb-public/images/icons/Branch-icon.png)
Visit a branch
Come in and talk to us at your nearest branch