Report a lost or stolen card:
Via the App
The fastest way to report a card lost or stolen and get a replacement is via the mobile app. In the app, just select ‘Manage cards and PINs’ then follow the easy steps.
Don’t have the TSB Mobile Banking app? Download it here. It’s safe, secure and easy to get started.
Via Internet Banking
Just go to ‘Lost & stolen cards’ under ‘Your account tools’
Call us
0800 015 0030(UK)
+ 44 (0) 2074 812567 (abroad)
Open 24/7
Textphone:
0800 161 5176 (UK)
SignVideo
To find out how to contact us via SignVideo, please visit our
hearing supportpage.
AppStore is a trademark of Apple Inc. registered in the US and other countries. Google Play is a trademark of Google LLC.
Report suspected fraud
For all credit card and debit card related fraud, please call 0345 835 7922. (Lines are open between 8am - 9pm Monday to Sunday)
For disputed transactions, please call 0345 835 7926. (Lines are open between 9am-5pm Monday to Friday)
For all internet banking, mobile app or telephony related fraud, please call 0800 096 8669. (Lines are open Monday to Friday 8am - 8pm, Saturday to Sunday 9am - 5pm)
To report a lost or stolen card outside of these hours, please call us on 0800 015 0030.
Some customers have made us aware they're receiving emails, phone calls, texts and tweets claiming to be from TSB. We'd never ask you for security details such as PIN, username or full password. Fraudsters might. If you have received anything suspicious, don’t reply, don’t click any links or open any attachments. Forward it to emailscams@tsb.co.uk and let us take it from there. And, so you know, we won't call you using this number either.