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Fancy a free lunch?

You can earn £5 cashback every month for 6 months with the Spend & Save current account

Min 20 card payments each month. Cashback payable for first 6 months including month account opened. 18+ & UK resident. T&Cs apply.

Bank of England: On 7 November 2024, the Bank of England announced a decrease to its base rate from 5.00% to 4.75%. Find out more

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Proud to partner Pride of Britain.

Join us in celebrating the incredible people making a difference on ITVX.

TSB Flee Fund logo

Escape abuse with the TSB Flee Fund

Our Flee Fund gives domestic abuse victims up to £500 to pay for essentials to make leaving possible. 

Theres no need to pay it back. If you need us, we're here.

Learn more about financial and domestic abuse

Money worries If you’re struggling with the cost of living, you’re not alone. We’re here to help you get the support you need. Visit our money worries page.

The Mortgage Charter has been set up by the UK’s largest lenders, the FCA, and the UK government to give mortgage customers more help and support with their mortgage repayments. Find out more.


Need extra support?

There may be all sorts of reasons you might need us to work with you differently. We're here to help.

Got a question?

Trouble logging in or need help with your banking? Head to Help and Support for answers.

Want to chat?

Give us a call, or chat to us online and in the app using TSB Smart Agent.

Independent service quality survey results

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Overall service quality

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Ranking

PCA Overall Service Quality. 1 Monzo 80%. 2 Starling Bank 79%. 3 Chase 78%. 4 First Direct 74%. 5 Nationwide 70% 13 TSB 55%.

Authorised push payment (APP) scams rankings in 2023

Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account.

These charts use data given to the Payment Systems Regulator by major banking groups in the UK in 2023.

You can read the full report by visiting www.psr.org.uk/app-fraud-data

Share of APP scams refunded

This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.


 

Share of APP scams refunded

APP scams received per £million transactions: smaller UK banks and payment firms

This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at Skrill, £18,550 of it was APP scams.

APP scams received per £million transactions: smaller UK banks and payment firms

APP fraud sent per £million transactions

This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms.

For example, for every £1 million of TSB transactions sent in 2023, £266 was lost to APP scams.

APP fraud sent per £million transactions

APP scams received per £million transactions: major UK banks and building societies

This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at TSB, £408 of it was APP scams.

APP scams received per £million transactions: major UK banks and building societies
FSCS Protected
Financial Services Compensation Scheme

We're covered by the Financial Services Compensation Scheme (FSCS). This means that any money you hold in a TSB account is protected up to a limit of £85,000 - so you won't lose out.

Take five. To stop fraud
Is someone asking you to move your money?

Never transfer money to, or share passwords with, someone you don’t trust. This includes people online you’ve never met, too-good-to-be-true investments, and companies asking you to transfer funds directly to them.