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Further information on Santander’s proposed acquisition of TSB

TSB’s owner, Sabadell, has announced that it will sell TSB to Santander, subject to shareholder and regulatory approval.

TSB customers can expect business as usual while this process takes place and no action is required by them. We will communicate any developments directly with customers.

You can read more below about the announcement and what it means below.

No action is required by you as a result of this announcement. It is very much business as usual for TSB customers and colleagues while this process takes place, and TSB continues to be a full-service bank focused on serving our customers well. We will keep you updated on further developments as we go through this process to support a smooth transition for TSB customers.

There are no changes to TSB branches and we will always communicate with customers if there are any changes that impact them.

Both TSB and Santander have their own banking licenses. Customers with savings in both TSB and Santander will benefit from the maximum £85,000 protection offered by the Financial Services Compensation Scheme both on their TSB account and their Santander account.

Unfortunately, fraudsters often take advantage during times of change to try and persuade people to share personal or financial information. While we may share updates with you during this process, we’ll never ask you for security details, over the phone or by email, so if someone does – please don’t share this information with them. All emails from TSB will be sent from an email address ending in ‘@tsb.co.uk’. You can find more guidance in our Fraud Prevention Centre.

TSB is a truly special bank, run by a first-class team that deliver trusted service and support for customers, day in and day out, and Santander see it as a successful business that will strengthen the value that they deliver for customers. With strong and sustained financial performance, this represents the next exciting chapter for TSB, and we look forward to being part of Santander.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Not all telephone banking services are available 24/7.

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