Local Banking for Britain.

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Service status.

From checking your balance and making payments to viewing products and withdrawing cash, find out the latest updates on all our services.

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Need to make a complaint?

Here’s everything you need to know about making a complaint. We’ve been receiving more than normal, so it might take us a bit longer than usual to get back to you. We’re working hard to answer all complaints and will keep you updated.

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Get help with Internet Banking or our apps.

Whether it's logging in or any other area of online banking, we're here to help.

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The Bank of England has announced an increase in its Base Rate.

Find out what this means for you


Get £60 off Pick and Protect home insurance.

Just buy both buildings and contents insurance together. And get a further £5 off any other cover you take out.

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Offer ends 31/08/18 and applies to the first year's premium only for new insurance customers. Multi cover discount T&Cs apply.

Pride of Britain

Hurry. Nominations for Pride of Britain close 31 August.

We partner with Pride of Britain to celebrate those who have gone to extraordinary lengths to help others. So we're asking our customers to nominate people who have worked together as a force for good for the TSB Community Partner Award.

Make your nomination  

Financial Services Compensation Scheme.

We're covered by the Financial Services Compensation Scheme (FSCS). This means that any money you hold in a TSB account is protected up to a limit of £85,000 – so you won’t lose out.

We're proud to support Take Five - to stop fraud.

This nationwide campaign is led by Financial Fraud Action UK. And offers straightforward and impartial advice to help everyone protect themselves from preventable financial fraud.

Independent service quality survey results

We asked customers how likely they would be to recommend their personal current account provider to friends and family.


Overall service quality image



Bank over the phone 24/7 using our automated service - call 03459 758 758.

Telephone Banking


Find your nearest branch or cash machine using our Branch Locator tool.

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