How to recognise fraud:  fraudsters are taking advantage of the coronavirus situation. Follow our tips to stay safe from fraud.



 

How we’re supporting you.

We understand you may be worried about the impact of coronavirus (COVID-19). That’s why we want to reassure you that we’re here to help with any financial concerns you may have.

We’re following the government’s guidelines on social distancing. Please do not visit one of our branches unless absolutely necessary. Complete your day-to-day banking via our app or Internet Banking. 

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Our credit cards.

We have a range of credit cards to choose from. See our different options and features, including choices for students.


Lending is subject to status and application. Must be 18+ and a UK resident.
 

Cash ISA Saver.

Start saving now. Tax-free. Hassle-free. £20,000 ISA allowance for 2019/20.
 

Helping our customers

Interest rate changes to borrowers
Following the decision by the Bank of England to decrease base rate from 0.75% to 0.25% and then to 0.10%, TSB will be passing the full reduction on to its variable rate mortgages, credit cards and variable rate business lending accounts. Rate changes will come into effect on 31 March for credit card customers and 1 April for business lending customers. Mortgage rates will be reduced on 1 April with a further reduction on 18 April. Please read our useful Bank of England base rate change guide for mortgages.

 

Download our mobile app

Our mobile app helps you manage your money on the go. See all your TSB accounts in one place, check your balances and pay bills quickly and easily. 

Losing your bank card doesn’t mean losing sleep: Now you can report lost/stolen cards and order a replacement. With just a few taps.

Download now  

No one else covers you against fraud like we do.

If you’re clearly an innocent victim of fraud on your TSB account, we’ll refund the money you lost from your account.

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Valid from 14/04/2019. No refund if customers are involved in committing the fraud or repeatedly ignore account safety advice. Guarantee limited to £1 million per claim for authorised transactions. Conditions apply.

Proudly partnering Pride of Britain. 

We're celebrating the people who help people up and down the country.

Meet them here

Here to help

Straightforward Money

Avoid fraud during the coronavirus pandemic

About 3 hours ago | BLOG POST

Did you know that criminals are using texts, emails and phone calls to scam people out of their money during the coronavirus outbreak? Here’s our Head of Fraud Ashley Hart with what to look out for to avoid falling for a scam. 

See more stories

Women in Finance Charter

9 October 2019 | BLOG POST

At TSB, we believe that businesses need to reflect the communities they serve. Only then, will they build the right business models, with the right culture that truly delivers for customers.

See more stories

How to avoid remote access scams

20 September 2019 | BLOG POST

See more stories

Financial Services Compensation Scheme

We're covered by the Financial Services Compensation Scheme (FSCS). This means that any money you hold in a TSB account is protected up to a limit of £85,000 - so you won't lose out.

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Is someone asking you to move your money?

Never transfer money to, or share passwords with, someone you don’t trust. This includes people online you’ve never met, too-good-to-be-true investments, and companies asking you to transfer funds directly to them.

If you have any doubts, visit our Fraud Prevention Centre for tips or give us a call on 0345 835 7922.

Find out more
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