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Here’s everything you need to know about making a complaint. We’ve been receiving more than normal, so it might take us a bit longer than usual to get back to you. We’re working hard to answer all complaints and will keep you updated.
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We're proud to recognise the amazing work of Icolyn Smith, whose soup kitchen has helped feed the homeless for 28 years.
We're covered by the Financial Services Compensation Scheme (FSCS). This means that any money you hold in a TSB account is protected up to a limit of £85,000 – so you won’t lose out.
We'll do everything we can to make sure that you don't become a victim of fraud. Protecting your personal details and your money is our top priority.
Learn how you can protect yourself and what to do if you suspect fraud.
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
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