Bank of England: On 7 November 2024, the Bank of England announced a decrease to its base rate from 5.00% to 4.75%. Find out more
You might be interested in...
Free online mortgage events
We offer expert guidance whether you’re buying your first home or looking to remortgage.
Escape abuse with the TSB Flee Fund
Our Flee Fund gives domestic abuse victims up to £500 to pay for essentials to make leaving possible.
Theres no need to pay it back. If you need us, we're here.
Money worries If you’re struggling with the cost of living, you’re not alone. We’re here to help you get the support you need. Visit our money worries page.
The Mortgage Charter has been set up by the UK’s largest lenders, the FCA, and the UK government to give mortgage customers more help and support with their mortgage repayments. Find out more.
Our experts answer your big questions to help you become more confident with your money every day.
Need extra support?
There may be all sorts of reasons you might need us to work with you differently. We're here to help.
Got a question?
Trouble logging in or need help with your banking? Head to Help and Support for answers.
Want to chat?
Give us a call, or chat to us online and in the app using TSB Smart Agent.
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
Ranking
Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account.
These charts use data given to the Payment Systems Regulator by major banking groups in the UK in 2023.
You can read the full report by visiting www.psr.org.uk/app-fraud-data
This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.
For example, for every £1 million received into consumer accounts at Skrill, £18,550 of it was APP scams.
This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms.
For example, for every £1 million of TSB transactions sent in 2023, £266 was lost to APP scams.
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.
For example, for every £1 million received into consumer accounts at TSB, £408 of it was APP scams.
We're covered by the Financial Services Compensation Scheme (FSCS). This means that any money you hold in a TSB account is protected up to a limit of £85,000 - so you won't lose out.
Never transfer money to, or share passwords with, someone you don’t trust. This includes people online you’ve never met, too-good-to-be-true investments, and companies asking you to transfer funds directly to them.
Important information
You need to be 18+ and a UK resident to open a TSB product. Some of our youth and savings accounts have a lower age limit.
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Not all telephone banking services are available 24/7.
Together we can end domestic abuse.
