Bereavement and coping with loss

We understand that coping with loss is one of the most difficult times you’ll face and how you cope with bereavement differs from person to person. No matter how you feel, we’re here to help if you need us.

Bereavement

We’ve put together a quick checklist you may find useful as a reminder of what needs to be done after the loss of someone close to you.

Further support and advice can be found at www.bereavementadvice.org.

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How TSB can help you

Dealing with your finances may not be your first priority right now, and we understand that. Please call us and update us on your situation, so we can provide you with the breathing space you need.

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Have you registered the death of your loved one? Contact the Registrar of Births and Deaths to make an appointment to register the death.
Inform any friends/family/ care workers or any health professionals.
Contact financial organisations such as, Banks, Building societies, insurance companies, pension providers etc.
Contact utilities such as electricity, gas or phone companies, as well as the DVLA, local government and any other clubs or memberships held.
Deal with the Estate and find out if Probate is needed. Contact the probate registry office to apply for Letters of Administration if needed.

Don't worry if you haven't got all this information to hand. The most important step is making that first call.

Information to have to hand

Your sort code and account number
Some details about your account, such as monthly instalment amounts or dates of your direct debits
Your completed income and expenditure form, or bank statements so we can complete one on the call with you
Time. Set aside some time for this call. We want to ensure we discuss all the possible solutions with you