We’ve teamed up with Farewill, the best-rated will and probate provider on Trustpilot to support you.
Death is a difficult subject and something most of us don’t want to think about until we have to. But by writing your will now, you can make things easier for your loved ones in the future.
Farewill helps make this process easy, friendly and affordable. Their service gives you the option to write your will online or by phone, with their team at hand to contact if you need help. It’s the simple way to make sure your wishes are followed.
They can also help you work out whether you need probate services, which looks at managing someone’s estate after they pass away. And if you do, guide you through the process and help keep costs down.
You can create a will online or over the phone in just a few easy steps, with Farewill - you can contact them if you have questions. And as a TSB customer, you have access to a discount to make this service even more affordable.
Is Farewill’s will service right for me?
It's important to note that Farewill provide will writing guidance – they don't provide legal advice or check you've executed your will correctly. Also, if you have a large estate or require tax advice, you may wish to consider whether this service is suitable for you or contact a lawyer first.
Farewill's will service isn’t right for everyone, partly because of the legal requirements in the UK. The following groups of people cannot currently use their online and phone will service:
People who don't have the understanding or ability to make a will.
People living outside the UK.
People who are significantly visually impaired, blind or unable to read and write.
Is writing a will online right for me?
Farewill's online will service isn’t ready for the following groups of people yet; however, they may be able to use Farewill's phone will service in the meantime.
People living in Scotland and Northern Ireland, as laws are different in these areas.
Where possible, we’d like these services to be accessible to everyone. If you have any additional support needs, please let us know and we’ll aim to support where we can. If you are blind or visually impaired, you may wish to visit the Royal National Institute of Blind People (RNIB) website which has information on alternative will writing solutions.
Writing a will online
Farewill's simple and secure online form breaks everything down into a few manageable steps. After a short welcome survey to check your suitability, you’ll be guided through each section of writing your will.
Farewill’s specialist team will then help check your answers to make sure your wishes are easy to understand. If there’s anything that could be clearer, they’ll reach out to share guidance on what you could change and why.
Online wills are currently only available to customers based in England and Wales.
You can also write your will with one of Farewill’s specialists over the phone using their telephone-based will service. They’ll type in the details you request but it’s important to note they don't provide legal advice. The will is then sent out in the post for you to check and sign alongside the two witnesses (or one witness in Scotland).
Prices vary between online and phone wills; you should check the What does it cost section before choosing the right option for you. Phone wills are available to customers across the UK.
Depending on where you live, to make your will legally binding you need to get it signed alongside two witnesses in England, Wales and Northern Ireland or one witness in Scotland. Farewill can guide you through the process. You can find out more about how to select a witness here.
Yes. Farewill offers a phone will service which is available to customers across the UK. They’ll type in the details you request but it’s important to note they don't provide legal advice. The will is then sent out in the post for you to check and sign alongside the two witnesses (or one witness in Scotland). Prices also vary between online and phone wills; you should check the What does it cost section above before choosing the right option for you.
Farewill allows you to make free updates to your will for the first year - then you have the option to pay £10 a year after that to continue this service. If you choose not to continue, you can still update your will in the future which costs the same price as a new will.
The changes included are limited to updating your contact details, beneficiaries, executors or assets in your will. You can make these changes as many times as you want.
However, if you have a bigger change to your estate, such as requiring a new family trust, then this is unlikely to be covered. We recommend you get in touch with the Farewill team to discuss any questions on 020 8050 2686.
If you are unhappy with any part of the service, please contact Farewill over the phone on 020 8050 2686 or by email at email@example.com. You’ll then be able to speak to a senior manager in the team.
Farewill can help you work out whether you need probate, which looks at managing someone’s estate after they pass away. They offer two types of probate services to help you during what can be a difficult and emotional time.
Farewill’s Essential Probate is helpful if the estate is simple to sort out and you’ve got time to deal with the rest of the process. Farewill can:
Help you work out the tax on the estate.
Fill out the right tax forms once you’ve valued the assets.
Apply for a grant of probate.
Get the documents delivered to your door.
Keep you updated on your progress.
Farewill’s Complete Probate service covers everything in the Essential Probate service, as well as:
Helping you value the estate.
Settling any taxes or debts.
Making sure everyone due an inheritance is paid correctly.
The standard price and any offer can be changed or withdrawn at any time.
To use Farewill’s probate service, you need to be the executor of the will, or the person legally entitled to get probate under rules of intestacy if there is no will. Farewill’s Probate services are currently only available to customers based in England and Wales.
TSB customers have a 5% discount on Farewill’s Probate services. The price to a TSB customer for Essential Probate starts from £565 and Complete Probate from £1,425. The price for probate depends on the value of the estate and Farewill can give you a quote. To access your discount, let the Farewill team know you are a TSB customer when you apply.
TSB acts as an introducer for the online wills and probate services provided by Farewill. TSB and Farewill operate a revenue share every time someone pays to use Farewill’s will or probate services.
Please note that services are provided by Farewill and not TSB. As Farewill are not a financial organisation, they are not regulated by the Financial Conduct Authority. This means that they are not covered by the Financial Services Compensation Scheme (FSCS) or the Financial Ombudsman Scheme [FOS].
18+ and UK resident only.
Terms and conditions
Wills: The discount is available to TSB customers who are eligible to use Farewill’s online or phone will service and purchase a new will. No discount is offered on the £10 a year updates add-on service. To get the discount for single and couple wills online, the code will be shown after clicking either of the online will related links above. Please check your code has been added before checking out online. For phone wills, quote “TSB” when requesting a call-back or talking to Farewill.
Probate: The discount is available where the person who has died is a TSB customer and where the executor of the will (or the person legally entitled to get probate under rules of intestacy if there’s no will) is a TSB customer. Find out more about the rules of intestacy.
Both offers are available until further notice and can be used whilst the arrangement between Farewill and TSB is in place. There is currently no end date for this offer - however you can check by coming back to this page.
You can read Farewill’s full terms and conditions here.