Platinum Added Value accounts including Platinum Plus & Platinum Enhance (no longer on sale)

Our Platinum Added Value Account is no longer available to new customers.

The Platinum Account has a single maintaining the account fee of £20 (monthly).

Be aware that if you move overseas you may no longer be eligible for the insurance benefits. Please refer to the Platinum Account Welcome pack & Terms and Conditions for full details.

  • Worldwide Family Travel Insurance with winter sports for you and your partner (if both under 80 years of age) as well as your unmarried dependant children up to the age of 24 and still in full time education. 

  • Up to 45 days per trip in duration (Winter sports are covered up to a maximum of 31 days in total in any calendar year). There is no limit to the number of trips which can be taken

  • Comprehensive cover, including: emergency medical cover* (up to £10,000,000), cancelling your trip or coming home early (up to £5,000), accidental death or permanent disability benefit(up to £100,000), travel disruption cover (up to £5,000), possessions cover (up to £2,500) and new for old replacement (for baggage up to two years old)

  • A wide range of upgrades options available including wedding and golf cover

  • No need to renew your insurance each year as you're covered as long as you are a Platinum Account holder (subject to eligibility)

You must tell us about any medical conditions that you are aware of affecting anyone covered by the policy - failure to do so may affect your claim - please refer to the policy documents for full details of the exclusions.

Platinum Travel Policy document from 23 March 2021 (PDF)

Subject to approval. You must tell us about any medical conditions that you are aware of affecting anyone covered by the policy - failure to do so may affect your claim - please refer to the policy documents for full details of the exclusions.
  • Roadside Assistance - if you break down more than a quarter of a mile from home and if the AA can't fix your vehicle at the roadside, they'll take you, your vehicle and up to seven passengers to a local garage
  • Home Start - help at or within a quarter of a mile from your home
  • Relay - recovery to any single UK destination of your choice if the AA is unable to fix your car at the roadside or arrange a prompt local repair
  • You're covered whether you are in you own car or someone else's
  • Accident Management - Help in arranging the repair, recovery and claim processing for vehicles following an accident or vandalism where you are claiming under your motor insurance
  • No need to renew your AA cover each year as it lasts as long as you are a Platinum Account holder

Platinum AA breakdown cover Terms and Conditions (PDF, 600KB)

  • Covers one phone for sole account holders or two phones for joint account holders, in the UK or abroad
  • Covers phones up to a maximum individual original retail cost or value of £2,000 including VAT
  • Covers repair or replacement of your handset where your phone is lost, stolen or cannot be fixed. Replacements may be from reconditioned stock.
  • Covers the cost of unauthorised calls made - up to £1500 for contract phones, and up to £300 for pay-as-you-go phones
  • Pay no interest on an Arranged Overdraft up to £150, subject to application and approval.

  • You can apply to increase any Arranged Overdraft you have. Any amount above the £150 interest and fee free amount will be subject to our standard interest rates which can be found in our Banking Charges Guide.

  • Avoid unexpected Overdraft interest with our grace period

Subject to application and approval.

Mobile Phone Insurance, Aviva Travel Insurance and AA Breakdown Cover are only available to customers who are UK residents (including residents in the Channel Islands & Isle of Man). Registration is recommended to benefit from certain features and you should check the Terms and Conditions of cover to confirm requirements. Insurance benefits are provided by selected third party providers. For full details of providers, cover, exclusions and limitations please refer to the welcome pack.

  • Apple Pay is available with this account

Rates and charges

It's important that you understand how your account works.

We've added information below about our interest rates and you can find all the documents relevant to this account in the Important documents section.

Maintaining the account fee (monthly)

The Platinum Account costs £20 a month, which covers all benefits.

Platinum account overdraft interest rates

Account Interest charged
39.90% EAR* (Monthly interest 2.84%)

These rates are correct as at 02/04/2020. Interest rates are variable.

How does my overdraft compare?

A good way to compare the cost of our overdraft with other overdrafts or other ways of borrowing is to look at the APR. The APR shows the cost of borrowing over a year. Our representative APR is 62.9%. This is based on an assumed arranged overdraft of £1,200 and includes the effect of maintaining the monthly account fee.

View previous rates

Internet Banking
The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view and cancel Direct Debits and more.

Find out more and get started with Internet Banking

Mobile Banking
Make it easier to manage your money on the go. It means you can do your banking on the move from most internet-enabled mobile devices - either using our app or via your mobile device's browser.

Find out more and get started with Mobile Banking

Telephone Banking
You can call our automated Telephone Banking service on 03459 758 758.

Use this quick service to:

  • Check your balance and recent transactions

  • Pay your bills

  • Transfer money

  • Check your Direct Debits or standing orders

And you can speak to one of our advisers if you have a more complex query between 8am – 8pm Monday to Sunday.

Find out more about Telephone Banking

These services are available if you are over 16.

If your account goes over its limit, our Grace Period means that you have until 10pm (UK Time) to pay in enough money to avoid any overdraft interest you may incur that day.

Every time you use your TSB Visa debit card we’ll round up the amount you spent to the nearest pound and transfer the difference from your current account into an eligible TSB savings account.

Save the Pennies

A joint account is simply a bank account in the name of two or more people. You can either convert your existing bank account into a joint account by adding someone else to it, or open a new account in two people's names.

Click here for more information on TSB Joint Accounts

  • Added Value Accounts can only have up to two insured account holders on the account. Other parties such as appointed representatives can be added, but they will not benefit from the insurances.
  • To enable the Added Value Account to operate, TSB share limited account details with the insurers. This means we only share one address per account with the insurers.


  • Convenient way to share outgoings like shopping, bills, mortgage or rent payments

  • You'll both get your own Visa debit card for payments and cash

  • You can still keep your own current account and open an additional TSB joint account, and move money between the two accounts easily

Important things to remember

Along with the benefits of opening a joint account, there are also extra responsibilities. Here are a few things to consider:

  • Each person can make withdrawals, use cash machines or apply for an overdraft without needing the other's approval

Apply for a joint account

You can open a joint account or add someone to your existing account at your nearest branch. You'll both need to go into a branch so that you can provide identification in person.

Platinum Added Value Account FAQs

Travel Insurance and pre-existing medical conditions

  • If you have an Added Value Account with travel insurance, then the cost of this will be included in the monthly maintaining the account fee. Please check the terms and conditions of your policy to see what (if any) pre existing medical conditions are covered. If you have told the insurer about a pre-existing medical condition they may ask you to complete a medical screening to make sure that you have the appropriate level of cover for your individual circumstances.
  • If the insurer is unable to offer cover to you or anyone else intended to be covered by this policy due to a pre-existing medical condition, then you may be able to obtain cover from a specialist travel insurance firm.  
  • The Financial Conduct Authority has worked with Money Helper to provide a directory of specialist travel insurers that may be able to assist you. ‘To access the directory please visit or call 0800 138 7777. Please be aware you may not be able to find cover for undiagnosed symptoms and you may be made to wait until you have a diagnosis before receiving cover elsewhere.
  • Please note: any cover that you obtain via this route will be in addition to the travel insurance that you already have with your Added Value Account. It will have a separate cost and could mean you have dual cover.
  • If this is the case, you may want to think about whether your Added Value Account remains appropriate for your needs.

Queries about your Platinum Account?

Call Platinum Membership Services

UK - 0345 835 3833

Overseas - 020 3284 1583

AA Breakdown Cover 0800 0725 467

Manage your AVIVA Travel Insurance cover online

Read Covid-19 FAQs for travellers with a TSB Added Value Account

Make a claim on your AVIVA Travel Insurance

Worldwide Travel Insurance
24 hour overseas assistance

0044 1603 603 710

Online banking

With our Internet Banking website and Mobile Banking app, it's easy to manage your money wherever you are.

We’ve reduced our maximum monthly charge for your Unarranged Overdraft.

We’ve reduced the maximum that we’ll charge you for Unarranged Overdraft and Returned Item Fees.
Overdrafts are subject to application and approval and are repayable on demand.
Text Alerts are free but your mobile operator may charge for some services. Please check with them.
We don’t charge for your use of Mobile Banking but your mobile operator may charge for some services, please check with them. Mobile Banking is available on most internet enabled mobile devices. Services may be affected by phone signal and functionality. You must be registered for Internet Banking. Terms and conditions apply.