Platinum Added Value Account (no longer on sale)

Our Platinum Added Value Account is no longer available to new customers.

The Platinum Account has a single maintaining the account fee of £20 (monthly).

  • Worldwide Family Travel Insurance with winter sports for you and your partner (if both under 80 years of age) for up to 45 days per trip in duration (Winter sports are covered up to a maximum of 31 days in total in any calendar year). There is no limit to the number of trips which can be taken

  • Comprehensive cover, including: emergency medical cover* (up to £10,000,000), cancelling your trip or coming home early (up to £5,000), accidental death or permanent disability benefit(up to £100,000), travel disruption cover (up to £5,000), possessions cover (up to £2,500) and new for old replacement (for baggage up to two years old)

  • Winter Sports cover (Winter Sports cover is not available over 65 years of age if you have never participated in winter sports previously)

  • A wide range of upgrades options available including wedding and golf cover

  • No need to renew your insurance each year as you're covered as long as you are a Platinum Account holder (subject to eligibility)

You must tell us about any medical conditions that you are aware of affecting anyone covered by the policy - failure to do so may affect your claim - please refer to the policy documents for full details of the exclusions.

Platinum travel policy document from 1st February 2017 (PDF)

Subject to approval. You must tell us about any medical conditions that you are aware of affecting anyone covered by the policy - failure to do so may affect your claim - please refer to the policy documents for full details of the exclusions.
  • Roadside Assistance - if you break down more than a quarter of a mile from home and if the AA can't fix your vehicle at the roadside, they'll take you, your vehicle and up to seven passengers to a local garage
  • Home Start - help at or within a quarter of a mile from your home
  • Relay - recovery to any single UK destination of your choice if the AA is unable to fix your car at the roadside or arrange a prompt local repair
  • You're covered whether you are in you own car or someone else's
  • Accident Management - Help in arranging the repair, recovery and claim processing for vehicles following an accident or vandalism where you are claiming under your motor insurance
  • No need to renew your AA cover each year as it lasts as long as you are a Platinum Account holder

Platinum AA breakdown cover Terms and Conditions (PDF, 600KB)

  • Covers one phone for sole account holders or two phones for joint account holders, in the UK or abroad
  • Covers phones up to a maximum individual original retail cost or value of £2,000 including VAT
  • Covers repair or replacement of your handset where your phone is lost, stolen or cannot be fixed. Replacements may be from reconditioned stock.
  • Covers the cost of unauthorised calls made - up to £1500 for contract phones, and up to £300 for pay-as-you-go phones
  • Pay no interest on an Arranged Overdraft up to £300, subject to application and approval. Please note from 2 February 2021 the Interest Free amount will be reduced to £150

  • You can also apply to increase your Overdraft limit, which will incur standard interest rates

  • Avoid unexpected Overdraft interest with our grace period

Subject to application and approval.

Mobile Phone Insurance, Aviva Travel Insurance and AA Breakdown Cover are only available to customers who are UK residents. Registration is recommended to benefit from certain features and you should check the Terms and Conditions of cover to confirm requirements. Insurance benefits are provided by selected third party providers. For full details of providers, cover, exclusions and limitations please refer to the welcome pack.

  • Apple Pay is available with this account
 
 
 

Rates and charges

It's important that you understand how your account works.

We've added information below about our interest rates and you can find all the documents relevant to this account in the Important documents section.

Maintaining the account fee (monthly)

The Platinum Account costs £20 a month, which covers all benefits.

Platinum account overdraft interest rates

Account Interest charged
Platinum
39.90% EAR*

These rates are cprrect as at 02/04/2020. Interest rates are variable.

How does my overdraft compare?

A good way to compare the cost of our overdraft with other overdrafts or other ways of borrowing is to look at the APR. The APR shows the cost of borrowing over a year. Our representative APR is 56.4%%. This is based on an assumed arranged overdraft of £1,200.

View previous rates

Internet Banking
The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view and cancel Direct Debits and more.

Find out more and get started with Internet Banking

Mobile Banking
Make it easier to manage your money on the go. It means you can do your banking on the move from most internet-enabled mobile devices - either using our app or via your mobile device's browser.

Find out more and get started with Mobile Banking

Telephone Banking
You can call Telephone Banking service 03459 758 758.

Use our quick automated service to:

  • Check your balance and recent transactions

  • Pay your bills

  • Transfer money

  • Check your Direct Debits or standing orders

And you can also speak to one of our advisers if you have a more complex query.

Find out more about Telephone Banking

These services are available if you are over 16.

Your TSB Visa debit card is an amazing piece of plastic. Accepted in millions of places and cash machines worldwide, it's incredibly convenient. It's just as safe to use abroad as at home, so it's a simple alternative to carrying cash.

More about the Visa debit card

If your account goes over its limit, our Grace Period means that you have until 10pm (UK Time) to pay in enough money to avoid any overdraft interest you may incur that day.

If you'd like to have one, we'll give you a TSB Cheque Book as well.

A joint account is simply a bank account in the name of two or more people. You can either convert your existing bank account into a joint account by adding someone else to it, or open a new account in two people's names.

Click here for more information on TSB Joint Accounts

Benefits

  • Convenient way to share outgoings like shopping, bills, mortgage or rent payments

  • You'll both get your own Visa debit card for payments and cash

  • You can still keep your own current account and open an additional TSB joint account, and move money between the two accounts easily

Important things to remember

Along with the benefits of opening a joint account, there are also extra responsibilities. Here are a few things to consider:

  • Each person can make withdrawals, use cash machines or apply for an overdraft without needing the other's approval

Apply for a joint account

You can open a joint account or add someone to your existing account at your nearest branch. You'll both need to go into a branch so that you can provide identification in person.

Platinum Added Value Account FAQs

Coronavirus (COVID-19) travel advice for TSB Added Value Account customers

The travel insurance claims line is currently experiencing high call volumes. To allow us to prioritise customers, we are asking you to only call if you were due to travel within the next 7 days. Before making a claim, please ensure you have contacted your travel and accommodation provider to discuss a refund, as travel insurance only provides cover for your non-refundable costs.
 
Find out about our  travel insurance and coronavirus (COVID-19) advice for travellers with a TSB Added Value Account.

Queries about your Platinum Account?

Call Platinum Membership Services

UK - 0345 835 3833

Overseas - 020 3284 1583

Online banking

With our Internet Banking website and Mobile Banking app, it's easy to manage your money wherever you are.
 

We’ve reduced our maximum monthly charge for your Unarranged Overdraft.

We’ve reduced the maximum that we’ll charge you for Unarranged Overdraft and Returned Item Fees.
 
Overdrafts are subject to application and approval and are repayable on demand.
 
Text Alerts are free but your mobile operator may charge for some services. Please check with them.
 
We don’t charge for your use of Mobile Banking but your mobile operator may charge for some services, please check with them. Mobile Banking is available on most internet enabled mobile devices. Services may be affected by phone signal and functionality. You must be registered for Internet Banking. Terms and conditions apply.
 
 
FAQ icon

Need to visit us?
Visit our FAQs

If you need help with something specific, let us know what it relates to or search a topic.

Go to help page