Gold Added Value accounts including Gold Plus & Gold Enhance (no longer on sale)

Our Gold Added Value Account is no longer available to new customers.

The price of the Gold Account for existing customers is £15.

Be aware that if you move overseas you may no longer be eligible for the insurance benefits. Please refer to the Gold Account Welcome pack & Terms and Conditions for full details.

Features and benefits

  • Aviva Worldwide and UK Travel Insurance* - cover for you and your partner for up to 45 days per trip. Subject to approval.

  • Mobile Phone Insurance - worldwide cover for loss, theft, damage, breakdown (including faults) and unauthorised calls.

  • AA Breakdown Cover - roadside assistance whether you're in your own car or someone else's.

Internet Banking
The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view and cancel Direct Debits and more.

Find out more and get started with Internet Banking

Mobile Banking
Make it easier to manage your money on the go. It means you can do your banking on the move from most internet-enabled mobile devices - either using our app or via your mobile device's browser.

Find out more and get started with Mobile Banking

Telephone Banking

You can call our automated Telephone Banking service on 03459 758 758.

Use this quick service to:

  • Check your balance and recent transactions
  • Pay your bills
  • Transfer money
  • Check your Direct Debits or Standing Orders

And you can speak to one of our advisers if you have a more complex query between 8am – 8pm Monday to Sunday.

Find out more about Telephone Banking

These services are available if you are over 16.

If your account goes over its limit, our Grace Period means that you have until 10pm (UK Time) to pay in enough money to avoid any Overdraft interest you may incur that day.

Every time you use your TSB Visa debit card we’ll round up the amount you spent to the nearest pound and transfer the difference from your current account into an eligible TSB savings account.

Save the Pennies

A joint account is simply a bank account in the name of two or more people. You can either convert your existing bank account into a joint account by adding someone else to it, or open a new account in two people's names.

Click here for more information on TSB Joint Accounts

  • Added Value Accounts can only have up to two insured account holders on the account. Other parties such as appointed representatives can be added, but they will not benefit from the insurances.
  • To enable the Added Value Account to operate, TSB share limited account details with the insurers. This means we only share one address per account with the insurers.


  • Convenient way to share outgoings like shopping, bills, mortgage or rent payments

  • You'll both get your own Visa debit card for payments and cash

  • You can still keep your own current account and open an additional TSB joint account, and move money between the two accounts easily

Important things to remember

Along with the benefits of opening a joint account, there are also extra responsibilities. Here are a few things to consider:

  • Each person can make withdrawals, use cash machines or apply for an overdraft without needing the other's approval

Apply for a joint account

You can open a joint account or add someone to your existing account at your nearest branch. You'll both need to go into a branch so that you can provide identification in person.

Gold Added Value Account FAQs

Travel Insurance and pre-existing medical conditions

  • If you have an Added Value Account with travel insurance, then the cost of this will be included in the monthly maintaining the account fee. Please check the terms and conditions of your policy to see what (if any) pre existing medical conditions are covered. If you have told the insurer about a pre-existing medical condition they may ask you to complete a medical screening to make sure that you have the appropriate level of cover for your individual circumstances.
  • If the insurer is unable to offer cover to you or anyone else intended to be covered by this policy due to a pre-existing medical condition, then you may be able to obtain cover from a specialist travel insurance firm.  
  • The Financial Conduct Authority has worked with Money Helper to provide a directory of specialist travel insurers that may be able to assist you. ‘To access the directory please visit or call 0800 138 7777. Please be aware you may not be able to find cover for undiagnosed symptoms and you may be made to wait until you have a diagnosis before receiving cover elsewhere.
  • Please note: any cover that you obtain via this route will be in addition to the travel insurance that you already have with your Added Value Account. It will have a separate cost and could mean you have dual cover.
  • If this is the case, you may want to think about whether your Added Value Account remains appropriate for your needs.

Manage your Gold Account

Queries about your Gold Account?

Call Gold Membership Services

UK - 0345 835 3834 

Overseas -+44 (0) 20 3284 1584


AA Breakdown Cover
0800 0725 467

Manage your AVIVA Travel Insurance cover online

Read Covid-19 FAQs for travellers with a TSB Added Value Account
Make a claim on your AVIVA Travel Insurance

Worldwide Travel Insurance

24 hour overseas assistance

0044 1603 603 710

Online banking

With our Internet Banking website and Mobile Banking app, it's easy to manage your money wherever you are.

More about banking online with TSB



Overdrafts are subject to application and approval and are repayable on demand.
*AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. Gross rate is the contractual rate of interest payable before the deduction of income tax at the rate specified by law.
Text alerts are free but your mobile operator may charge for some services. Please check with them.
We don’t charge for your use of Mobile Banking but your mobile operator may charge for some services, please check with them. Mobile Banking is available on most internet enabled mobile devices. Services may be affected by phone signal and functionality. You must be registered for Internet Banking. Terms and conditions apply.