If you’re over 18, a UK resident; and have had a TSB current account for more than three months, you can apply online, in a branch or by calling us on 0345 835 3861.

If you haven’t had a TSB current account for more than three months, or are completely new to TSB, you can still apply for a loan with us. You will need to be a UK resident. If you are aged 18 or over you can apply in branch or by calling us on 0345 835 3861. You can also apply online if you are over 21.

Please note that we do not accept loan applications for:

• Speculative ventures e.g. share purchase or gambling
• Illegal purposes, e.g. drug related activities or racketeering
• Business purposes
• Refinancing of a loan arranged through the Student Loans Company
• Purchasing or putting down a deposit on a property, timeshare or land
• Retaining property rights (e.g. to repay an existing mortgage in full or to pay ground rent or service charges)
• Savings
• Paying household bills

These purpose exclusions apply whether the customer is looking to borrow money on their own behalf or to support a third party, e.g. a parent wishing to borrow money to provide a child with a property deposit must be declined.

The amount you can borrow with a personal loan will depend on your personal circumstances, however we provide unsecured loans from £300 to £999, over 3-12 month loan terms, £1,000 to £25,000, over 1-7 year loan terms, or £25,000 to £50,000, over 1-5 year loan terms. We also offer Graduate Loans from £1,000 to £10,000, over 1-5 year loan terms.

We pride ourselves on being a responsible lender so if you’re struggling to make your monthly repayments we have a range of options that may be able to help you. You may be able to request a payment holiday. Find out more about taking a Loan Repayment Holiday.

There may be lots of different reasons you might need to bank with us differently, either in the short term, or on a continuing basis. It could be because of your physical or mental wellbeing, or because of a life event you’ve experienced. Whatever the reason, we are committed to tailoring our support to your personal needs.

If you choose to tell us about your individual support needs, we will take the time to understand your circumstances and work with you to make sure you have the support you need when banking with TSB. We can add a Support Indicator to your account, which means whenever you talk to us, we'll be aware that you may need tailored support.