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TSB becomes first bank to join Government’s Kickstart scheme

12th February 2021


TSB has today become the first bank to participate in the Government’s Kickstart Scheme, initially supporting a group of 30 young people to gain work experience through a placement in some of the bank’s core areas - from customer service through to technology project management and fraud prevention.

The Scheme was introduced in September 2020, as part of the Chancellor’s ‘Plan for Jobs’ and helps to fund job placements for 16 to 24-year olds on Universal Credit who are at risk of long-term unemployment. 

The job placements will be for six months and TSB will provide training to ease applicants into their new roles. In addition to the actual work experience, participants will be given employability training such as CV writing and interview skills. At the end of their placement, participants will be able to apply for any suitable vacancies at the bank or will be supported to look for other long-term employment opportunities. The placements will be in Birmingham, Edinburgh and other TSB sites.

Improving social mobility is an important element of TSB’s responsible business strategy – the  ‘Do What Matters’ plan, launched last year. TSB’s participation in Kickstart will provide young people who join the bank with a solid grounding in the skills they need for their future careers and help them to develop their CV to open up future opportunities. 

Liz Ashford, TSB’s Director of HR, said: “I am delighted we’re the first bank to join the Kickstart scheme. Through our partnership with the Government we hope that our applicants will not only benefit from earning a salary but also gain some valuable skills and experience that can help them move into long-term employment in the future.”

John Glen MP, Economic Secretary to the Treasury, said: Kickstarting our financial services sector isn’t just about seizing new opportunities in the global economy, it also means giving young people access to quality roles in one of the UK’s most important industries. I want to see other banks and firms following TSB’s lead with new Kickstart placements, creating jobs and opportunity right across the country.”   


Media Contacts


Avni Raval, Media Relations Manager
T: 020 7003 9369 |

TSB Media Relations
T: 020 7003 9369
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Notes to editors


  • More about the Kickstart Scheme can be found here: Kickstart Scheme - GOV.UK (
  • Of the 30 roles in the first cohort to join TSB, seven will be in Sheldon in Birmingham, seven will be in TSB’s head office in Edinburgh, five will be in Gloucester and the remainder will be based in other TSB sites. Applicants will be supported by their Jobcentre Plus work coach to enrol in the scheme.
  • As part of the scheme, the roles must be newly created positions that do not replace existing jobs at TSB. Funding for the roles comes from the Government and will cover National Minimum Wage and TSB will be topping these up as a National Living Wage employer.
  • TSB has a strong record of supporting social mobility through apprenticeships and backing local initiatives, including supporting hundreds of disadvantaged, talented young people through The Brokerage’s Generation 2020 Academy. TSB is also working with the EY Foundation to provide three days of work experience placements as part of a wider two-week programme for young people qualifying for free school meals and who face significant barriers to entering the labour market.