
Existing Mortgage Customers
Want to switch mortgage deal, borrow more, or move home?
Switching your mortgage is easy, and you can do it online in as little as 10 minutes.






Switching mortgages is when you move from one mortgage deal to another, normally because your current interest rate is ending.
With no documents required and no legal or valuation fees, you can switch your TSB mortgage online in as little as 10 minutes. You can switch online, in branch or over the phone or by video appointment with a mortgage adviser.
If your mortgage offer is dated on or before 4th October
Your rate switch application can be cancelled up to 7 calendar days before the end of the month prior to the new product taking effect. By cancelling an application, when the product rate ends, the mortgage account will revert to your current product's reversionary rate. If cancelled within 7 calendrer days of the direct debit being due, we may not be able to amend the direct debit in time.
If your mortgage offer is dated on or after 5th October
Your rate switch application can be cancelled up to 14 calendar days before the end of the month prior to the new product taking effect. By cancelling an application, when the product rate ends, the mortgage account will revert to your current product's reversionary rate.
If you have 3 months or less remaining on your existing product you can prebook a rate for when your current deal expires without paying any early repayment charges.
If you leave your current mortgage deal earlier to switch to a new rate, you may have to pay an early repayment charge.
Start Date Options Available | ||||
---|---|---|---|---|
Existing rate ends | Earliest date you can apply | Early repayment charges may be payable* | Early repayment charges waived** | Take effect immediately after existing rate ends |
31st January | 1st November | 1st December | 1st January | 1st February |
28th/29th February | 1st December | 1st January | 1st February | 1st March |
31st March | 1st January | 1st February | 1st March | 1st April |
30th April | 1st February | 1st March | 1st April | 1st May |
31st May | 1st March | 1st April | 1st May | 1st June |
30th June | 1st April | 1st May | 1st June | 1st July |
31st July | 1st May | 1st June | 1st July | 1st August |
31st August | 1st June | 1st July | 1st August | 1st September |
30th September | 1st July | 1st August | 1st September | 1st October |
31st October | 1st August | 1st September | 1st October | 1st November |
30th November | 1st September | 1st October | 1st November | 1st December |
31st December | 1st October | 1st November | 1st December | 1st January |
You’ll need to have the following information to hand to log in to your rate switch online:
Forename and Surname – Please enter your forename and surname as registered on your mortgage account.
Account number – Please enter your full mortgage account number. This is 14 digits beginning with either 20, 30, 40, 50, 77 or 87. You can find this in any letter from us.
Date of birth – Please enter your date of birth as dd/mm/yyyy including the forward slashes.
Postcode – Please enter the postcode for the mortgaged property. This maybe different to your correspondence postcode.
With an interest-only mortgage, you only pay off the interest that builds up each month.
It may be possible to request a payment holiday from your mortgage.
Find out more about payment flexibility
If you'd like to request a payment holiday, please call us on 0345 835 3380.
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