Existing Mortgage Customers

If you’re thinking of switching your mortgage deal or looking to borrow more, we’re here to help. You can switch products online, call us on 0800 056 1088 or go into your local branch where our team of expert Mortgage Advisers will be happy to help.

You can view your mortgage account and get your up-to-date balance through Internet Banking and our mobile banking app.


Current deal coming to an end?

If your current deal is ending or has ended you might be wondering what you can do next. See our guide to what my options are if I want to switch to a new deal?

Review our Residential Fixed rates


Review our Buy to Let Fixed rates

Must be aged 18+ and a UK Resident.

Looking to borrow more?

If you’re looking to borrow more, we have two ranges of additional borrowing products. Our team of expert Mortgage Advisers will be happy to help.

If you are looking to make any of these energy-efficiency home improvements then we have a green additional borrowing product range to help.

  • Renewable energy, e.g. solar panels
  • Heating upgrades (new boiler, radiators, under-floor heating)
  • Replacement windows
  • Double or triple glazing
  • Loft, wall and window insulation
  • Underfloor insulation
  • Heat pumps
  • Small scale wind turbine

To benefit from the green additional borrowing product rates, the total additional borrowing must be at least £10,000, of which the green additional borrowing must be at least £1,000. We’ll ask you for a quote from your supplier to confirm the green home improvements.

The green additional borrowing rates will apply to the green additional borrowing only. Standard additional borrowing rates will apply for any other additional borrowing.

If you are looking to borrow more but not necessarily for energy-efficiency green home improvements, we have a range of standard additional borrowing products.

Interest only

Information for new and existing customers.

Bank of England base rate change

What happens if the Base Rate goes up or down?

How to apply

Start your product transfer online

Subject to status and lending criteria

To talk to us about a new mortgage, call us on
0800 056 1088

Lines are open Monday to Friday 8am to 8pm and 9am to 2pm on Saturday.

Request a call back from your local Mortgage Adviser who can arrange a convenient time to discuss your mortgage needs face to face, by phone or via video

Find out what information you’ll need to have to hand

Get a £30 shopping voucher.

Our Pick and Protect home insurance is flexible. So you choose to cover the things in life that matter to you the most. Take out buildings and contents insurance together and get a £30 shopping voucher to treat yourself to something nice from a choice of around 130 retailers.

Get a quote

Offer ends 22 October 2021. To get the voucher, policy must be in place for 60 days. An email on how to claim your voucher will be sent within 70 days of the policy start. Click here to view full T&Cs and FAQs. Aged 16+ and UK resident.

Mortgage deals and support for existing customers

Moving home?

If you are still within your current offer period you may be able to take your mortgage with you.



Moving home and want a new deal? Review your options.

Register for mobile banking

We’re open anytime and anywhere. Take care of your day-to-day banking when you need to.

Set up mobile banking

logging in?

Follow our step-by-step tutorial to get back online from the safety of your home.

View tutorial

Need to visit us?
Visit our FAQs

If you need help with something specific, let us know what it relates to or search a topic.

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