Getting your invoice paid

At TSB we want all our suppliers to be paid in good time. By following these 3 steps, you can help us pay you quickly.

Send your invoice to invoices@tsb.co.uk. This team will process and pay your invoice.
Make sure your invoice has a Purchase Order number on it. Otherwise your payment will be delayed until we find out your Purchase Order number.
Send us your invoice in pdf format.

If you need to talk to us, we’re on 0345 835 5397. And we’re here Monday to Friday, 10am to 4pm.

Or send us an email at Queries@tsb.co.uk. Someone in the team will get back to you in 2 working days.

We’re open anytime and anywhere. Take care of your day-to-day banking when you need to.

Bank online 24/7 using our Internet Banking website or our mobile app.

Follow our step-by-step tutorial to get back online from the safety of your home.

If you need help with something specific, let us know what it relates to or search a topic.