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Our service status

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We are currently unable to deposit cheques using our in-branch scanners. You can still deposit cheques up to £10,000 in branch using your debit or ATM card, or up to £500 via our mobile app. If you plan to deposit a cheque in branch, please bring your card with you.

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If you’re having problems accessing our Mobile app or Internet Banking, follow our interactive help guide to get back online.

Interactive help guide

Internet banking

Available

Mobile banking

Available

Telephone banking

Available

Branch banking

Available

We are currently unable to deposit cheques using our in-branch scanners. You can still deposit cheques up to £10,000 in branch using your debit or ATM card, or up to £500 via our mobile app. If you plan to deposit a cheque in branch, please bring your card with you.

TSB Smart Agent - Website

Available

TSB Smart Agent - Mobile Banking App

Available

Open Banking

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Not all telephone banking services are available 24/7.

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