Occasionally, a website may experience errors, causing you to have problems with logging in or even simply loading the page. Fortunately, this can often be easily fixed by clearing your cookies, which are small files stored on your computer that are used by many well-known websites to identify you. Follow our guide below to clear your cookies in Google Chrome.
Click on the lock icon in the address bar of your browser window.
Click on 'Cookies'.
Click on 'tsb.co.uk' or 'www.tsb.co.uk'.
Click 'Remove' and then click 'Done'.