What to do if you’re struggling to make your payments
It can be daunting if you can’t make payments and are facing financial worries, but we’re here to help. Complete an Income and Expenditure form so that we can understand your financial situation and create a plan to help you. We’ll then give you a call within 5 working days and discuss your options.
Filling out an Income and Expenditure form
We have chosen Adobe to support us with our digital processes by using their ‘Adobe Sign’ software.
Please be aware that Adobe are a separate data controller from TSB, and any personal data you provide will be sent to Adobe and processed in accordance with their terms and conditions of service.
StepChange Debt Charity is the UK’s leading debt advice charity, helping over 630,000 every year to take back control of their finances, and their lives. The support they offer is free, impartial and confidential.
We understand making that first call can be difficult. Before speaking with us, you may find it helpful to discuss your situation with someone else first, especially if you have multiple creditors. For free, independent and confidential money advice, please see below.