Money worries.
If you’re struggling with money you’re not alone. We’re here to help you get the support you need.
How can we help?
Use a budget tool to see where your money is going.
See if you’re missing out on benefits or tax credits.
Use these cost saving tips to save yourself some extra money
Use the TSB Mobile Banking App to stay on top of your money.
Have you missed a payment for your TSB credit card or loan?
Loan, credit card or mortgage payments getting too much?
Has something changed and you’ve got less money coming in?
Need help with one of your products?
I’m worried about…
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Living off my credit card and the balance keeps rising.
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I need some breathing room from mounting interest costs.
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I’ve received a ‘persistent debt’ letter.
How we might be able to help:
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Changing your payment date to a day that suits you better.
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Help you set up a Direct Debit to help you meet your minimum payment on time and avoid late fees.
I’m worried about…
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I’m worried about losing my home if I can’t keep up with my mortgage
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My mortgage costs me too much each month
How we might be able to help:
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We may be able to restructure your mortgage to lower your monthly payments.
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A repayment holiday could help you get back on track.
I’m worried about…
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I’ve gone over my overdraft, what happens now?
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I’m struggling with overdraft interest charges.
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I’ve been using my overdraft a lot and have received a ‘repeat overdraft usage’ letter.
How we might be able to help:
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A pause in overdraft charges could help you get back on track.
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A repayment plan to help you pay off an unarranged overdraft.
I’m worried about…
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I’ve missed a loan payment.
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My loan costs me too much each month.
How we might be able to help:
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A repayment holiday could help you get back on track subject to eligibility. Read more about loan repayment holidays.
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Change your repayment plan to make your monthly payments more manageable.
Life’s challenges and your money
Loss of job or income
I’m worried about…
- Getting behind with my bills.
- I think my employer has treated me unfairly.
- I have a reduced income, and can’t keep up with payments.
How we might be able to help, depending on your circumstances:
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Give you a repayment holiday on your loan or mortgage.
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Pause interest and charges for a period.
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Explain what options are available to you.
Bereavement
I’m worried about…
- What do I do after someone dies?
- I’ve been left to settle the deceased’s debts
- I can’t keep up my payments
How we might be able to help:
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Refer you to a trusted independent service for help
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Explain what options you have available
Useful resources
Citizen’s Advice: Death and wills
Long-term illness
I’m worried about…
- I’m worried that my long term illness or disability is affecting my money.I think my employer has treated me unfairly.
How we might be able to help:
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Understand your circumstances and we will work together to support you.
Useful resources
TSB: Support with chronic illness
Money Helper: Illness and disability
Gambling
I’m worried about…
- My gambling is affecting my finances and family.
- Not being able to stop using gambling websites or apps.
How we might be able to help:
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We can offer you support and guidance on how to deal with a gambling problem.
Useful resources
Stepchange: Gambling and betting debts.
Help if you're in a vulnerable situation.
