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Deposit a cheque

Follow these steps to deposit a cheque using the TSB Mobile Banking App.

Step 1

Tap the Payments tab, then tap Deposit a cheque. Or, go to Home then tap the three dots in the right-hand corner.

Tap the Payments tab, then tap Deposit a cheque.

Step 2

Enter the name and amount as shown on the cheque. Add a reference if you want to. Then tap Continue. Use the full name as written on the cheque.

Enter the name and amount as shown on the cheque. Add a reference if you want to. Then tap Continue.

Step 3

Tap Take photo. Hold your phone above the cheque and follow the onscreen prompts. Your camera will then take the photo automatically.

Tap Take photo. Hold your phone above the cheque and follow the on screen prompts. Your camera will then take the photo automatically.

Step 4

Check the details. If they’re correct, deposit your cheque by tapping Confirm.

Check the details. If they’re correct, deposit your cheque by tapping Confirm.

Step 5

That’s it – all done. Keep the cheque safe until you see the money in your available balance.

That’s it – all done. Keep the cheque safe until you see the money in your available balance.

Need a hand?

Most problems happen because we can’t read the details on the cheque.

  • Is your cheque laid flat, not folded, on a flat surface?

  • Natural light is best, but strong shadows can be a problem

  • Is your cheque on a plain surface? Patterned – and even wood-grain – can be a problem

  • Are all the fields filled in clearly?

  • Follow the on-screen prompts to position your phone correctly over the cheque so all corners are in focus

No luck? Take your cheque to a TSB branch or pay it in at a Post Office.


Not using the TSB Mobile Banking App yet? Learn more about the app or download it now.

Need further help? Visit our Help & Support page.