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Find all the documents you need for your TSB account

We’re aware that you might not have received all the documents you were meant to when opening your personal current account. We want to make sure you’ve got everything you need, so we’ve made it easy to access copies of these documents below on this page.

Please take some time to read these documents and let us know if you have any questions using the contact details below. And if you want to change or close your account as a result of this issue, please let us know.

Current account documents

Select your account below to access and download your documents. We recommend that you download and save or print copies of these important documents.

We’re here to help.

If you’d like to chat to us about your account, get in touch with us by:

Booking a video call appointment through our website at

Chatting to us in the TSB Mobile Banking App. Just click the ‘speech bubble’ icon in the top right corner of the home screen.

Calling us on 0345 975 8758 – lines are open 8am to 8pm every day. Outside the UK? It’s +44 203 284 1575.

Visting any TSB branch. There’s a branch locator at