When you shop online we may need to confirm it’s really you making the payment.
See what features we’ve put in place to protect you.
Are they really who they say they are?
Fraudsters will often pretend to be someone you know to ask for money on social media or WhatsApp. Ask questions only that person would know to check.
Don’t forget to check your post.
When you set up Google or Apple Pay, we’ll send you a letter to confirm it. If you get a letter about this but didn’t set it up, then it could be an early warning sign for fraud.
Watch out for dodgy emails.
Scammers can use fake emails to look like your bank, for example, ‘email@example.com’. It can be hard to spot, but a genuine TSB email will always come from @tsb.co.uk.
How to recognise fraud
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