An overdraft allows you to pay for something when you would otherwise have no money in your account. There are two types of overdraft - planned and unplanned. All overdrafts are subject to application and approval and are repayable on demand.
If you try to make a payment (for example by Direct Debit) and you don't have enough money in your account, we'll treat this as a request for an Unplanned Overdraft or for an increase in one you already have.
If we agree, we'll provide you with an Unplanned Overdraft (or extend your existing one) to cover the payment. If we do not agree, you won't be able to make the payment and we will charge you a Returned Item Fee, unless the amount you were trying to pay was less than £10, in which case you won't be charged.
You won't pay any fees or interest if you borrow £10 or less using an Unplanned Overdraft.
If you borrow more than the £10 buffer, you will pay:
A Monthly Overdraft Usage Fee of £6 (unless you have already paid this by using a Planned Overdraft). You'll only pay this fee once in a monthly billing period no matter how many times you go overdrawn in that month.
Interest on the whole amount.
Daily fees (maximum of 8 daily fees in a monthly billing period). These vary depending on the amount you are overdrawn.
The daily Unplanned Overdraft fees vary depending on the amount you borrow. The fees are:
£0 - £10
Free as you're within your £10 buffer
£10 - £25
£5 per day
£25 and over
£10 per day
Returned Item Fees
If you don't have enough money in your account to make a payment and we decline your request for an unplanned Overdraft, you will not be able to make that payment. We will write to tell you we have declined your request and will charge you a Returned Item Fee of £10 per item (max 3 per day).
We’ll never charge you more than £80 each monthly billing period for the total of all these fees:
Unplanned Overdraft Daily Usage Fees
Unplanned Monthly Overdraft Usage Fee
Unplanned Overdraft interest
Returned Item Fees
To make comparing bank products easier for you, banks are setting a maximum monthly charge for unplanned borrowing fees. Each bank may charge different fees, but all banks are explaining it the same way, with the same wording.
Monthly cap on unarranged overdraft charges
Each current account will set a monthly maximum charge for:
a) Going overdrawn when you have not arranged an overdraft.
b) Going over/past your arranged overdraft limit (if you have one).
This cap covers:
a) Interest and fees for going over/past your arranged overdraft limit.
b) Fees for each payment your bank allows despite lack of funds.
c) Fees for each payment your bank refuses due to lack of funds.
Full details of our fees and charges can be found in our Banking Charges Guide.
As well as easy access to your bank account balance and other information through cash machines, Internet and Mobile Banking, we offer some specific services to help you avoid unnecessary overdraft charges:
£10 Overdraft Buffer - If you try to make a payment and you don’t have enough money in your account (including your Planned Overdraft if you have one), we’ll treat this as a request for an Unplanned Overdraft. If it’s authorised and you use £10 or less, you won’t be charged fees or interest on the amount you’ve borrowed. If you use more than £10 you’ll get charged interest and fees on the full amount.
Grace Period - Our Grace Period means that you have until 10pm (UK time) to pay enough money into your account to avoid any Planned and Unplanned Overdraft fees and interest that we may charge that day. The money needs to be immediately available to use, so you could transfer money from another account you have with us by Mobile Banking, Internet Banking, Telephone Banking, paying in cash over the counter in branch or transferring the funds from another provider.
Retry Periods - Our Retry Periods mean that if you don’t have enough money in your account to allow us to pay Direct Debits, cheques, standing orders and future dated payments, we’ll give you extra time to put money into your account to allow us to make these payments.
For Direct Debits and cheques, we’ll try to take the payment:
Shortly after midnight on the due date or next working day
Again after 2.30pm that same day
For standing orders and future dated payments, we’ll also try a third time shortly after midnight the next working day after we first tried to make the payment.
The money needs to be immediately available to use, so you could transfer money from another account you have with us by Mobile Banking, Internet Banking, Telephone Banking or by paying in cash over the counter in a branch. If you do deposit enough money into your account to meet the payment that you wish to make, the payment will be made and you won’t incur a Returned Item Fee.
If you don’t have enough money in your account to pay a standing order three times in a row, we’ll cancel it. For example, if you have a monthly standing order and don’t have enough money to pay it three months in a row, we’ll cancel it after this happens.
Control is a service you pay for that helps you avoid overdraft fees and keep a limit on your spending. It's ideal for you if you often go over your overdraft limit and get hit with unexpected charges.
For £10 a month, stop your account from going into an unplanned overdraft
You won't go accidentally overdrawn - unless you spend money somewhere we can't check your balance, like on a plane or when paying by contactless
If you do go overdrawn, we won't charge you overdraft fees or returned item fees (although you will be charged interest)
You can still have a planned overdraft, subject to application and approval
With Control, if you try to pay for something when there's not enough money in your account to cover it, we'll automatically stop the transaction going ahead. This includes:
Visa Debit Cards used in shops and online
Cash machine withdrawals
Direct Debits (including mortgages, loans and rent)
Sometimes we can't stop the payment, for example if you use your card where either the retailer doesn't or can't check with us - like if the transaction amount is very low or you are on a plane. If this means you go into unplanned overdraft, then we still won't charge you the daily or monthly fees, although we will charge you interest and the planned overdraft usage fee.
Important things to bear in mind
Your mortgage or rent, loan and credit card repayments and utility bills won't be paid if they would take you over your limit
Control applies to new transactions only. Any unprocessed payments or outstanding fees and charges you have when you register for Control will still be processed, even if this takes you into an unplanned overdraft. In this case the usual fees and charges will apply
New customer? Choose Control when you open your bank account. (Control cannot be applied for online)
Existing customer? Add Control to your account at any time by phone or at your nearest branch.
All overdrafts are subject to application and approval, even those available as a benefit of your current account
How much we lend depends on our assessment of your personal circumstances
We'll review your planned overdraft at least once every 12 months
If we don't specify an end date, your planned overdraft will continue until ended by either of us
All overdrafts are repayable on demand. This means we can ask you to repay all or part of your overdraft (and any interest or charges) at any time, even if we have agreed a period for the overdraft with you
We can reduce your overdraft limit at any time
We will normally give 30 days notice before making any changes
If you exceed your agreed overdraft limit there could be some serious consequences:
The total cost of your debt will go up because you'll pay extra interest and charges
Your credit rating and your ability to obtain credit in the future may be affected
We may take legal action against you
We’ve reduced our maximum monthly charge for your Unplanned Overdraft.
We’ve reduced the maximum that we’ll charge you for Unplanned Overdraft and Returned Item Fees.