Last updated: 10 November 2026

TSB joined Santander on 30 April 2026

What happens next?

We plan to transfer TSB's banking business to Santander UK plc. For this to happen, the High Court needs to approve the proposed transfer.

We are here

Approval process
The way you bank with TSB stays the same

15 February 2027

High Court hearing and decision
More on this process

22 March 2027

Transfer takes effect
What happens then?

Later in 2027

Gradual move to Santander UK systems

Is anything changing right now?

No, you can continue to bank with TSB as normal. If you have concerns about the transfer, you have a right to object.

These stay the same:

Account numbers, cards, and PINs
Payments - with the exception of Direct Debits made in euros
Customer service and support
Our contact details and how we contact you

Watch out for fraud

Criminals may try to steal your money or personal information.

We will never:

Ask for your password, PIN, or login details
Ask you to move money to keep it safe
Use urgent language like “act now” or “your money is at risk”

If in doubt, call 159 to securely connect you with TSB

More about fraud

What happens if the transfer is approved?

Santander UK plc would become the legal provider of your TSB accounts, products and banking services. How you bank with us would largely stay the same, but there will be some changes which we've detailed below.

Proposed changes from 22 March 2027

FSCS Protection

> The Financial Services Compensation Scheme (FSCS) protects eligible deposits up to £120,000 per customer, per bank. As TSB and Santander UK are currently separate banks, your money is protected separately.

If the transfer is approved, Santander UK will be the legal provider of your accounts. All eligible deposits with TSB and Santander UK will be combined and protected up to £120,000 in total by the FSCS. This includes accounts with cahoot, Santander Business and Santander Corporate & Commercial, which all operate under the same banking licence.

FSCS protection explained

Your options if you’re close to or above this amount

ISA Manager

> If you have an ISA, TSB is your ISA Manager. If the transfer is approved, Santander UK will become the ISA Manager for your ISA(s). Your ISA will remain tax-free and, if you're happy, you dont need to do anything.

If you would prefer Santander UK not to become your ISA Manager, you can see your options using the link below.

Options for moving your ISA

Data privacy

> Santander UK plc will be responsible for keeping your data safe.

More about Data Privacy

Contractual rights

> The proposed transfer would give Santander UK certain contractual rights under your account terms and conditions that it doesn't have now. However, to protect you, the Scheme will limit the ways in which Santander UK can use these rights.

More about Contractual rights

Information icon Following the transfer, we plan to bring your accounts and services across to Santander systems, platforms and channels in the second half of 2027, so you can benefit from everything Santander has to offer. Where any future changes affect you, we'll always give you plenty of notice, explain them clearly and provide additional support for customers who need it.

As we bring TSB and Santander UK together, we'll combine the things customers already value about TSB with the additional benefits that Santander has to offer. TSB customers can already benefit from:

No further TSB or Santander UK branch closures before 2028.
Advanced digital protection to help protect your money and accounts.
No foreign exchange fees when withdrawing cash with a TSB debit card at ATMs in Spain and Portugal.*

Throughout the transition, we'll continue to invest in products, technology and customer service as we create one stronger bank for customers in the UK.

*Some ATMs may still charge a fee, and foreign exchange rates will apply.

Detailed information about the proposed transfer

Customer letter (PDF, 1MB)
The letter explaining the proposed transfer and what it means.

Business Customer letter (PDF, 874MB)
The letter explaining the proposed transfer and what it means for Business Banking customers.

Customer booklet (PDF, 5MB)
A detailed guide on the proposed transfer and what it means for TSB customers, accounts, and services.

Legal documents

Legal notice (PDF, 64KB)
The formal legal notice of the proposed transfer.

Scheme Document (PDF, 398KB)
The legal document that sets out the terms of the proposed transfer.

Explanatory Statement (PDF, 113KB)
A legal summary of the Scheme Document and its terms.

You can also request a printed version of these documents.

If you’re happy with the proposed transfer, you don’t need to do anything.

If you think it’ll have a negative effect on you, you can raise an objection with TSB or the High Court.

You can object by:

Completing the online form

We use Docusign for this kind of request. Docusign will pass the information you provide to us in a secure manner and won’t process it in any other way. Information on how we use your data can be found in our Data Privacy Notice.

You can find the TSB Objections Process Data Privacy Notice here

Calling 0345 835 7841
Writing to TSB Objections Team, Ingenuity House, Bickenhill Lane, Elmdon Trading Estate, Birmingham, B37 7HQ.
Visiting any TSB branch for support with the online form
Attending the Court hearing which is due to take place on 15 February 2027 at The Rolls Building, 7 Rolls Buildings, Fetter Lane, London EC4A 1NL, United Kingdom.

It would be helpful if you could let us know of any objections before 5 February 2027. You won’t be able to object after the hearing on 15 February 2027.

Every objection we receive will be carefully considered. We’ll provide a summary of any objections we receive to the High Court, the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) as part of the legal process.