Important information

Personal Banking Terms and Conditions

For existing customers up to 1 April 2020

Personal Banking Terms and Conditions (PDF, 1,570KB)  | Banking Charges Guide (PDF, 1,130KB)

Changes to your Terms and Conditions | Changes to Overdraft (PDF, 75.9KB)  

Effective for new customers from 15 March 2020, and existing customers from 2 April 2020

Personal Banking Terms and Conditions (PDF, 1,611KB) | Banking Charges Guide (PDF, 1,189KB) 

Our information

View important information on TSB 

Information about us | Website terms and conditions

Credit cards

View important information on credit cards

The following terms and conditions are example terms and conditions for the particular cards. The rates of interest offered to you will be dependent on your individual circumstances.

Platinum Purchase Credit Card full terms and conditions (PDF, 205KB)  | Platinum Balance Transfer Credit Card (PDF, 209KB)  | Advance Mastercard® full terms and conditions (PDF, 227KB)  | Student Mastercard® Credit Card (PDF, 227KB) | Balance transfer fee refund terms and conditions (PDF, 75KB)

Current accounts

View important information on current accounts

Cash Account Terms and Conditions (PDF 57KB) | Classic Account Terms and Conditions (PDF 52KB) | Classic Enhance Account Terms and Conditions (PDF 56KB) | Classic Essentials Account Terms and Conditions (PDF 52KB) | Classic Plus Account Terms and Conditions (PDF 60KB) | Gold Account Terms and Conditions (PDF 56KB) | Gold Enhance Account Terms and Conditions (PDF 60KB) | Gold Plus Account Terms and Conditions (PDF 60KB) | Graduate Account Terms and Conditions (PDF 56KB) | Platinum Account Terms and Conditions (PDF 56KB) | Platinum Enhance Account Terms and Conditions (PDF 60KB) | Platinum Plus Account Terms and Conditions (PDF 60KB) | Premier Account Terms and Conditions (PDF 60KB) | Premier Enhance Account Terms and Conditions (PDF 60KB) | Premier Plus Account Terms and Conditions (PDF 60KB) | Select Account Terms and Conditions (PDF 56KB) | Select Plus Account Terms and Conditions (PDF 60KB) | Silver Account Terms and Conditions (PDF 56KB) | Silver Enhance Account Terms and Conditions (PDF 60KB) | Silver Plus Account Terms and Conditions (PDF 60KB) | Student Account Terms and Conditions (PDF 64KB) | Under 19s Account Terms and Conditions (PDF 56KB) | Save the Pennies Terms and Conditions (PDF 60KB) | Your Control Terms and Conditions (PDF 64KB) | Refer a Friend terms and conditions (PDF)

View important information on loans

Graduate loan| Personal loans online 

View important information on mortgages

TSB mortgages

Ways to bank with us

View important information on ways to bank with us 

View important information on savings 

TSB Cash ISA terms and conditions (PDF 132KB) | Cash ISA Saver product conditions (PDF 88KB) | Easy Saver product conditions (PDF 100KB) | eSavings product conditions (PDF 100KB) | Fixed Bond product conditions (PDF 108KB) | Fixed Rate Cash ISA product conditions (PDF 120KB) | Junior Cash ISA product conditions (PDF 116KB) | Matured Funds product conditions (PDF 508KB) | Monthly Saver product conditions (PDF 116KB) | Young Saver product conditions (PDF 108KB)

View important information on compliance

Global PATRIOT Act Certificate TSB Bank plc

Google Pay