Important information

Products Legal information links Not effective before 13 January 2018

Personal Banking Terms and Conditions

Personal Banking Terms and Conditions (PDF, 338KB)  |  Banking Charges Guide

Personal Banking Terms and Conditions (PDF, 7,737KB) | Banking Charges Guide (PDF, 988KB)Read summary of changes

Our information

View important information on TSB  Information about us  | Website terms and conditions

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Credit cards

View terms and conditions on credit cards

The following terms and conditions are example terms and conditions for the particular cards. The rates of interest offered to you will be dependent on your individual circumstances.

Platinum Purchase Credit Card full terms and conditions (PDF, 196KB)  | Platinum Balance Transfer Credit Card (PDF, 162KB)  | Advance Mastercard® full terms and conditions (PDF, 184KB)  | Student Mastercard® Credit Card (PDF, 180KB)  | One percent cashback terms and conditions (PDF, 91KB)
Balance transfer fee refund terms and conditions (PDF, 75KB)

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Current accounts

View important information on current accounts

Cash Account (PDF, 346KB) | Classic and Classic Plus accounts  | Control  | Graduate Account  | Gold Current Account  |  Switching to TSB  | Personal Overdraft  | Platinum Account  | Premier Current Account  | Select Current Account  | Silver Account  | Student Account  | Cheque Clearing Process  | Enhance  | International Payments (PDF, 114KB)  | Classic Plus cashback terms and conditions (PDF)  | Update to cash account terms and conditions (PDF)  | Classic Plus Debit Card and Direct Debit Cashback terms and conditions for account opened on and after 1 March 2017 (PDF)  |  Classic Plus Contactless cashback terms and conditions for accounts opened between 1 June 2016 and before 28 February 2017 (PDF)

Cash Account Terms and Conditions (PDF 57KB) | Classic Account Terms and Conditions (PDF 52KB) | Classic Enhance Account Terms and Conditions (PDF 56KB) | Classic Essentials Account Terms and Conditions (PDF 52KB) | Classic Plus Account Terms and Conditions (PDF 60KB) | Gold Account Terms and Conditions (PDF 56KB) | Gold Enhance Account Terms and Conditions (PDF 60KB) | Gold Plus Account Terms and Conditions (PDF 60KB) | Graduate Account Terms and Conditions (PDF 56KB) | Platinum Account Terms and Conditions (PDF 56KB) | Platinum Enhance Account Terms and Conditions (PDF 60KB) | Platinum Plus Account Terms and Conditions (PDF 60KB) | Premier Account Terms and Conditions (PDF 60KB) | Premier Enhance Account Terms and Conditions (PDF 60KB) | Premier Plus Account Terms and Conditions (PDF 60KB) | Select Account Terms and Conditions (PDF 56KB) | Select Plus Account Terms and Conditions (PDF 60KB) | Silver Account Terms and Conditions (PDF 56KB) | Silver Enhance Account Terms and Conditions (PDF 60KB) | Silver Plus Account Terms and Conditions (PDF 60KB) | Student Account Terms and Conditions (PDF 64KB) | Under 19s Account Terms and Conditions (PDF 56KB) | Save the Pennies Terms and Conditions (PDF 60KB) | Your Control Terms and Conditions (PDF 64KB)

Loans

View important information on loans

Graduate loan | Personal loans online  

Loans
Mortgages

View important information on mortgages

TSB mortgages

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Ways to bank with us

View important information on ways to bank with us 

Telephone Banking | Text Alerts (PDF, 366KB)  | Internet Banking Terms and Conditions (PDF, 109KB)  | Pay a Contact (PDF, 128KB)  | Paperless Terms and Conditions (PDF, 1.12MB)  | Bill Manager Terms and Conditions (PDF, 139KB)  |  Save the Change (PDF, 60KB)

Your Internet Banking Agreement | Pay a Contact User Guide | Text Alert User Guide | Save the Pennies Terms and Conditions (PDF 60KB)
Savings

View important information on savings 

Cash ISA Saver | 2 Year Fixed Rate Cash ISA  | E Savings  | Easy Saver  | Online Step Bond  | Young Saver  | Junior Cash ISA  | Monthly Saver  |  Fixed bonds

View updated product conditions
TSB Cash ISA terms and conditions (PDF 132KB) | Cash ISA Saver product conditions (PDF 88KB) | Easy Saver product conditions (PDF 100KB) | eSavings product conditions (PDF 100KB) | Fixed Bond product conditions (PDF 108KB) | Fixed Rate Cash ISA product conditions (PDF 120KB) | Junior Cash ISA product conditions (PDF 116KB) | Matured Funds product conditions (PDF 508KB) | Monthly Saver product conditions (PDF 116KB) | Young Saver product conditions (PDF 108KB)

Our suppliers

View important information on our suppliers

Supplier terms and conditions

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Compliance

View important information on compliance

Global PATRIOT Act Certificate TSB Bank plc

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Android Pay

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Special Offers

Current Account Switcher offer terms and conditions (PDF)

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Call

Call

Bank over the phone 24/7 using our automated service - call 03459 758 758.

Telephone Banking
Visit

Visit

Find your nearest branch or cash machine using our Branch Locator tool.

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