Important information

Personal Banking Terms and Conditions

Our information

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Information about us | Website terms and conditions

Credit cards

View important information on credit cards

The following terms and conditions are example terms and conditions for the particular cards. The rates of interest offered to you will be dependent on your individual circumstances.

Platinum Purchase Credit Card full terms and conditions (PDF, 252KB) | Platinum Balance Transfer Credit Card (PDF, 239KB) | Advance Credit Card full terms and conditions (PDF, 255KB). | Student Credit Card (PDF, 238KB) | Credit card change to interest rates Q&As (PDF)

Current accounts

View important information on current accounts

Autobalancer Terms and Conditions (PDF 508KB) | Cash Account Terms and Conditions (PDF 57KB) | Classic Enhance Account Terms and Conditions (PDF 56KB) | Classic Essentials Account Terms and Conditions (PDF 52KB) | Classic Plus Account Terms and Conditions (PDF 60KB) | Gold Account Terms and Conditions (PDF 56KB) | Gold Enhance Account Terms and Conditions (PDF 60KB) | Gold Plus Account Terms and Conditions (PDF 60KB) | Graduate Account Terms and Conditions (PDF 56KB) | Platinum Account Terms and Conditions (PDF 56KB) | Platinum Enhance Account Terms and Conditions (PDF 60KB) | Platinum Plus Account Terms and Conditions (PDF 60KB) | Premier Account Terms and Conditions (PDF 60KB) | Premier Enhance Account Terms and Conditions (PDF 60KB) | Premier Plus Account Terms and Conditions (PDF 60KB) | Save the Pennies Terms and Conditions (PDF 60KB) | Select Account Terms and Conditions (PDF 56KB) | Select Plus Account Terms and Conditions (PDF 60KB) | Silver Account Terms and Conditions (PDF 56KB) | Silver Enhance Account Terms and Conditions (PDF 60KB) | Silver Plus Account Terms and Conditions (PDF 60KB) | Spend & Save Account Terms and Conditions (PDF 96KB)  | Spend & Save Plus Account Terms and Conditions (PDF 550KB)  | Spend & Save or Spend & Save Plus Cashback Terms and Conditions (PDF 285KB)  | Student Account Terms and Conditions (PDF 64KB) | Under 19s Account Terms and Conditions (PDF 56KB) | Your Control Terms and Conditions (PDF 64KB)

View important information on loans

Graduate loan| Personal loans online 

View important information on mortgages

TSB mortgages

Ways to bank with us

View important information on ways to bank with us

Text Alert User Guide | Save the Pennies Terms and Conditions (PDF 60KB)

Pay a Contact User Guide

Pay a Contact is ending on 7 March 2023.

Customers signing up to Internet Banking and / or Paperless

These terms and conditions apply if you sign up on or after 28th January 2023

Your Internet Banking Agreement beginning 28th Jan 2023

These terms and conditions apply if you signed up on or before 27th January 2023

Your Internet Banking Agreement ending 28th Jan 2023

Savings Accounts General Conditions

View important information on savings 

TSB Cash ISA terms and conditions (PDF 132KB) | Cash ISA Saver product conditions (PDF 88KB) | Save Well Limited Access ISA product conditions (PDF 96KB) | Easy Saver product conditions (PDF 100KB) | eSavings product conditions (PDF 100KB) | Fixed Bond product conditions (PDF 108KB) | Fixed Rate Cash ISA product conditions (PDF 120KB) | Junior Cash ISA product conditions (PDF 116KB) | Matured Funds product conditions (PDF 508KB) | Monthly Saver product conditions (PDF 116KB) | Savings Pots Terms and Conditions (PDF 586KB) | Young Saver product conditions (PDF 108KB) | Save Well Limited Access Account product conditions (PDF)

View important information on compliance

Global PATRIOT Act Certificate TSB Bank plc

Apple Pay and Google Pay

Pick and Protect home insurance prize draw winners

Over 50s Fixed Life Insurance voucher offer