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Our service status

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If you’re having problems accessing our Mobile app or Internet Banking, follow our interactive help guide to get back online.

Interactive help guide

Internet banking

Available

Essential maintenance

We’ll be carrying out essential maintenance on our Mobile Banking App and Internet Banking. These services will be unavailable on Sunday 12 April 00:00 until Sunday 12 April 12:00. We’re sorry for any inconvenience this may cause.

Mobile banking

Available

Essential maintenance

We’ll be carrying out essential maintenance on our Mobile Banking App and Internet Banking. These services will be unavailable on Sunday 12 April 00:00 until Sunday 12 April 12:00. We’re sorry for any inconvenience this may cause.

Telephone banking

Available

Essential maintenance

We’re carrying out essential maintenance on Telephony Banking from 00:00 to 12:00 on Sunday 12 April. During this time, you won’t be able to use our Automated Service to make payments. We’re sorry for any inconvenience this may cause.

Branch banking

Available

TSB Smart Agent - Website

Available

TSB Smart Agent - Mobile Banking App

Available

Open Banking

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Not all telephone banking services are available 24/7.

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