Online Banking

It’s easier to stay on top of your money whenever and wherever you need to.

Set up your online banking quickly using the TSB Mobile Banking App. Or you can register via Internet Banking.

Both services let you check your balance and make and receive faster payments.

Follow our step-by-step guide to get you started.

Conditions apply.

1. Your details

To register, you'll just need:

your personal details.
your account details.

2. ID and password

You'll then create your unique user ID and password, before reviewing our terms and conditions.

3. Security check

For security reasons, we verify your ID either by phone or by post.

When you login for the first time, you'll need to set up your memorable information and you're all set.

How to register

It’s easier with the TSB Mobile Banking App

You can set up all your digital banking from our mobile app, you’ll be up and running quickly, ready to manage your money wherever you need to. Conditions apply.

Getting your computer ready

It is important to ensure you are using the latest browser version for both security reasons and to make sure you benefit from the latest features.

To help provide the best user experience for you we only support certain internet browsers.

To find out more visit Getting your computer ready.

Cookie settings and website problems

You’ll be asked to accept cookies before logging into Internet Banking. We have set our website to allow functional, performance, and tailored content cookies, and we recommend that you accept these. Alternatively, you’ll be given the option to manage your cookie preferences.

If you experience any problems using our website, you may be able to solve this by refreshing your browser or clearing cookies from your browser. You can find out how to clear cookies on Chrome, Safari and Firefox.

For more information, please see our Cookie Policy. If you’re having trouble logging in, follow our helpful interactive guide or if you need more help visit our Help and Support page.

Find answers to common questions

Get help for some common queries.

I’ve forgotten my User ID

I’ve forgotten my password/memorable information

You can also view our step-by-step guide which shows you how to reset access to your Internet Banking.

How to set up text alerts

Switch to a TSB bank account

Take a look at our range of bank accounts and start your switch today.

The Current Account Switch Service makes it simple and stress-free to move everything across from your old bank.
You can choose a switch date to suit you and it only takes seven working days from start to finish.