Getting your computer ready
Review your browser
For the best Internet Banking experience, we recommend using one of the following browsers:
Google Chrome: Version 86.0 and above
Apple Safari: Version 14.0 and above
Microsoft Edge: Version 86.0 and above
Samsung Browser: Version 12.1 and above
Mozilla Firefox: Version 82.0 and above
Keep your browser up to date with the latest version to make sure you benefit from the lastest security features.
Cookie settings and website problems
You’ll be asked to accept Cookies before logging into Internet Banking. We have set our website to allow functional, performance, and tailored content cookies, and we recommend that you accept these. Alternatively, you can manage your preferences to change cookies settings.
If you experience any problems using our website, you may be able to solve this by clearing cookies from your browser. This is usually found within the browser settings menu under your history.
Find answers to common questions
Get help for some common queries.
You can also view our step-by-step guide which shows you how to reset access to your Internet Banking.