Getting your computer ready


Does your browser need some TLC?

To get the most secure and seamless online banking experience, you must use one of these browser versions

If you use an older version or any other browser, it’s possible that online banking won’t work properly. Keeping your browser and computer operating system up-to-date is vital for security and for making sure pages load correctly so you get all the latest features.


We’ll ask you to accept cookies before you log into online banking. You can choose which cookies to accept, but we recommend the ones relating to performance, functional, and tailored content. Read more on our cookie policy.


If you’re having problems with the TSB website, try refreshing your browser and clearing cookies from your browser. Find out how to clear cookies on Chrome, Safari, and Firefox.

Still need a hand? Go to Help & Support.