Branch Banking

We’re following the latest government guidance and continue to apply social distancing in our branches. For smaller branches, or at peak times, that may mean that you are required to queue outside the branch to make sure these rules are maintained for everyone’s wellbeing. You can also speak to our Partners by phoning your local branch during branch opening hours.

It’s often quicker to complete your day-to-day banking using our mobile banking app or Internet Banking, or get help 24/7 with our online chat service, using the blue tab on the right.

If you don’t have access to digital devices and are worried about not being able to access one of our branches, we can help you with this. Please call your local branch to let them know you’d like to set up banking access for a trusted friend or family member. The local branch will talk you through the process and provide guidance on how we can set this up.

If you, or any member of your household are showing symptoms of COVID-19 you must not visit a branch. Please visit to see how we can help with your day-to-day banking needs.

Our Closure Programme

As part of our commitment to the Access to Banking Standard, we carry out a full local review on any branches before we make a decision to close it.

You can read more information here.

Post Office logo

Everyday Banking at the Post Office

You can pay in and take out money from your bank account at any of 11,500 Post Office locations across the UK.

What can I do?

  • Pay in cash and cheques
  • Withdraw money
  • Check your balance

Where and when?

  • Any Post Office
  • Whenever it's open
  • Includes evenings and Sundays (where available)

What do I need?

  • Your card and PIN to withdraw money
  • A pre-printed paying-in slip to pay in cash or cheques

Find your nearest Post Office, or check opening times:

Find your nearest Post Office


Request a branch appointment

If you’d like to arrange a convenient time to talk to us in branch simply click below to request an appointment.

Adobe digital forms

We have chosen Adobe to support us with our digital processes by using their ‘Adobe Sign’ software. 

Please be aware that Adobe are a separate data controller from TSB, and any personal data you provide will be sent to Adobe and processed in accordance with their terms and conditions of service. 

You may wish to read their Adobe Terms of Use and Consumer Disclosure before using the following link.

Find a branch near you

Internet Banking

Internet Banking is fast and secure

Find out more about Internet Banking

Business banking customer?

Services are available for business customers at the Post Office

Register for mobile banking

We’re open anytime and anywhere. Take care of your day-to-day banking when you need to.

Set up mobile banking

logging in?

Follow our step-by-step tutorial to get back online from the safety of your home.

View tutorial

Need to visit us?
Visit our FAQs

If you need help with something specific, let us know what it relates to or search a topic.

Go to help page