Credit cards help and support

To enquire on the status of your credit card application, please contact us on 0345 835 3846 (7am to 11pm, seven days a week). A member of staff will then be able to assist you further.

When applying you should have your current Bank or Building Society account details, your employer details (name and address) and your salary details.

What to look for and other useful information can be found in our credit cardspages.

For security, we'll send your PIN and your card separately. When your card arrives you'll need to sign it and activate it before you can start using it. To activate your card, phone the number quoted in your welcome pack.