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We are focused on reducing our impact on the environment, meeting the highest international standards, and supporting those we serve to make sustainable decisions. We have set ambitious targets to reduce the amount of waste and emissions we produce.

We have committed to reduce our operational emissions to net-zero by 2030.

This includes emissions from the heating, cooling and power used across our estate.

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We are committed to achieving net zero.

We are committed to achieving net zero in our financed emissions by 2050. This includes the emissions from the homes we provide mortgages for.

We are creating an environmentally focused workforce.

Our colleague-led “Green Team” has over 500 members and plays a vital role by challenging us to do more and encouraging sustainability discussions. We have developed training, available to all colleagues, to help them understand the role they play in driving sustainability and how the decisions they make can help us meet our targets.

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TSB does not carry out investment banking or corporate financing so is not involved in directly funding fossil fuels.

Collaborating with suppliers.

TSB is collaborating with its suppliers to help reduce their environmental impact and reach our net zero targets. We are committed to working with suppliers to make sure that the principles set out in our Responsible Supplier Charter are met by TSB, our suppliers and throughout our supply chain.


Helping business banking customers to be more sustainable.

We are helping our business banking customers to be more sustainable. At TSB, we provide all our business customers with free Enterprise Nation membership for a year. The programme has been designed to support small and medium businesses and business owners by increasing their understanding of environmental and social issues in the UK.

We encourage innovation.

We are working with small businesses through our FinTech innovation lab to address a number of challenges facing our customers, including creating solutions to create engagement on sustainability and climate change. 

“The TSB Lab is a great example of collaboration, creating an environment where an established financial institution can partner with newer fintech innovators.  It gives fintech SMEs an opportunity to access market needs and work with TSB’s experts to provide innovative solutions to over five million customers. We’re delighted to partner with TSB on this innovation call, aligning with our fintech research and innovation roadmap.”

Nicola Anderson

Nicola Anderson

Chief Executive, FinTech Scotland