We are focused on reducing our impact on the environment, meeting the highest international standards, and supporting those we serve to make sustainable decisions. We have set ambitious targets to reduce the amount of waste and emissions we produce.
We are creating an environmentally focused workforce.
Our colleague‑led Green Team, with over 500 members, plays a vital role in championing sustainability across our organisation and encouraging everyday conversations about climate and the environment.
Colleagues are supported to make more sustainable choices at home, including the option to borrow thermal cameras to help identify heat loss. We also offer sustainability training to all colleagues, helping everyone understand the role they play and how everyday decisions contribute to our wider goals.
We encourage innovation.
We are working with small businesses through our FinTech innovation lab to address a number of challenges facing our customers, including creating solutions to continue doing what matters for the planet.
“Taking part in our colleague programme, Home Advantage, gave me fascinating insights into how small, everyday changes can make a big difference for the environment. I now feel confident discussing sustainability with colleagues, friends and family.
I realised even small steps matter, and that inspired me to make more conscious decisions at work and home – including monitoring energy use and even switching from a petrol car to a hybrid.”
Jacob D’Auria
Conversational Banking Team member
“Energy efficiency is often cheaper than people assume. Ultimately, people act when they see innovative products and good pricing. TSB’s approach feels both genuine and strategic, and that creates real opportunities for brokers. If we can upskill and bring green finance into our everyday offering, it’s good for customers, good for the planet, and good for business.”
Phil Leivesley
Director of Mortgages at LDN Finance
Collaborating with suppliers.
TSB is collaborating with its suppliers to help reduce their environmental impact and reach our net zero targets. We are committed to working with suppliers to make sure that the principles set out in our Responsible Supplier Charter are met by TSB, our suppliers and throughout our supply chain.