Do What Matters
An integral part of our business strategy, the Do What Matters 2025 plan brings together our social and environmental commitments to deliver a long-lasting and meaningful impact for our customers, colleagues, suppliers and communities and to build on our credentials as a responsible business.
The plan is simple, yet focused, with three key themes: business essentials, people and planet. It has eight long-term goals focused on social and financial inclusion, fair business practices, and supporting a fair transition to a greener planet.
Let’s get the essentials right
We’re starting from a rock-solid foundation of responsible business behaviours. The things everyone expects of a credible, modern business.
Let’s do what’s right for people
We’re focusing on delivering social good by supporting financial and social inclusion, and encouraging fair business practice.
Let’s do better for the planet
We’re committed to reducing our impact on the environment and supporting our customers, colleagues, and those we work with to make sustainable decisions.