Welcome to the Do What Matters Plan

TSB was set up to help communities thrive - and that still stands today. The expectations of customers, colleagues and communities of how businesses should contribute are greater than ever. The commitments in this plan will hold us to account so we can play our part.

Being a responsible business

Creating the right plan

Developing the right approach

Holding ourselves to account


Doing what matters for communities

As the world’s first savings bank, TSB is rooted in social good and has been synonymous with looking after people who bank with us for over two centuries. And that still stands today.

Our Charity Partnership Programme


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