Ways to pay

There are many ways to make payments and transfers at TSB

At TSB making payments is fast, easy and secure. We have a variety of ways you can pay, depending on who you need to pay, how much and how quickly. Here are the options we offer and the limits that you need to be aware of.

Please note we also set some other payment limits for security reasons and not all payment methods are available for every account. Your product terms and conditions tell you what options are available to you.

 


  • Make quick, easy and safe purchases, without the need for cash.
  • You can use in store, online or over the phone.
  • It’s quick and secure.
  • No limit, subject to available funds in your account.
  • For more information please see our Debit Card FAQs.
  • Available on most debit and credit cards, contactless is fast and secure.
  • You can use in store and wherever you see the contactless logo.
  • Subject to available funds. Maximum £100 per transaction.
  • Please note that the contactless limit may be lower at some retailers.
  • For more information, please see Debit Card FAQs.
  • Available on most debit and credit cards, Apple Pay is fast, secure and available using most Apple devices.
  • You can use in store and where you see the contactless logo, in apps and online.
  • You can make payments quickly, easily and securely using touch or face ID, or a passcode.
  • Subject to available funds and retailer limits.
  • Available on most debit and credit cards, Google Pay is fast, secure and available using compatible Android devices.
  • You can use in store and where you see the Google Pay logo in apps and online.
  • You can make payments quickly, easily and securely using your touch or face ID, or a passcode.
  • Subject to available funds and retailer limits.
  • You can send and receive money securely using just a mobile phone number. This is generally used for low value payments.
  • You can use within TSB’s Mobile Banking App and Internet Banking.
  • It’s an easy non contact way to pay.
  • A single minimum payment can be for no less than £1. Daily limit of £300*.
  • For more information, visit the Pay a Contact page.
  • These are generally used for regular payments, particularly important bills, to and from your bank account. Direct Debits allow companies to take money directly from your account, subject to your authorisation.
  • You can make payments to another UK bank account safely, securely and free of charge. Direct Debits are protected by the Direct Debit Guarantee. This means that should a payment be taken from your account in error, you are entitled to a refund.
  • You can cancel Direct Debits you already have set up online through TSB’s Mobile Banking App and Internet Banking; in branch or via telephone banking.
  • Payments are made   automatically, saving you time and helping you avoid charges. You might find it helpful to have a look at our overdraft pages to see what services we offer to prevent an unarranged overdraft on our Bank Account Overdraft page.
  • No limit, subject to available funds in your account.
  • No fee.
  • These are generally used for regular payments. Make payments to another UK bank account safely, securely and free of charge.
  • You can set up, amend or delete Standing orders online through TSB’s Mobile Banking App and Internet Banking, in branch or via telephone banking.
  • Payments are made automatically, saving you time and helping you avoid charges. You might find it helpful to have a look at our overdraft pages to see what services we offer to prevent an unarranged overdraft on our Bank Account Overdraft page.
  • Maximum £10,000*.
  • No fee.
  • You can send and receive money between UK bank accounts quickly, securely and free of charge.
  • It’s available online through TSB’s Mobile Banking App  and Internet Banking, in branch or via telephone banking.
  • Payments generally arrive in a few minutes, although sometimes they can take a couple of hours.
  • Payments are subject to available funds Maximum £25,000* online through TSB’s Mobile Banking App  or Internet Banking; £10,000* via telephone banking or £100,000* via TSB branch.
  • No fee.
  • For more information, please see the faster payment page.
  • This service allows you to move money between your TSB accounts instantly.
  • Available online through TSB’s Mobile Banking App  and Internet Banking, in branch or via telephone banking.
  • It’s easy to use.
  • Internal transfers are subject to available funds; the maximum in any one transaction is £1,000,000*.
  • This service is available via your current account and allows you to send money quickly, safely and securely in either pounds or local currency.
  • You can access online through Internet Banking, in branch or via telephone banking.
  • It’s fast and easy to use.
  • Daily limit £75,000*.
  • For more information and to find out what charges apply see our Online International Payments page.
  • This service enables you to make same day payments to another UK bank account safely and securely. Generally used for large amounts of money and time sensitive transactions, such as house purchases. Under CHAPS service we guarantee the payment will be made on the same day you ask us to make it.
  • It’s available in branch.
  • The payments arrive same day (if instructed before 4.25pm Monday to Friday).
  • There is no limit, but subject to available funds in your account.
  • Fee is £30.
  • For more information, please see our Payment services page.
  • Cheques allow you to pay a person or business with a written instruction. Cheques always go through a system called ‘clearing’. This means that we check whether there is sufficient money in the person who wrote the cheque’s account to make the payment. If they do, we say that a cheque has ‘cleared’. More information about our cheque clearing times can be found on our Cheque Clearing page.
  • Cheques can be paid in at any TSB branch or the Post Office.
  • Cheques are an alternative to cash or card payments. You might find it helpful to have a look at our overdraft pages to see what services we offer to prevent an unarranged overdraft.
  • No limits subject to available funds in your account.
  • Please note - not all TSB current accounts have cheque books. Please see your Product Terms and Conditions.
  • This is where you ask us to write a cheque for you, from money in your account.
  • These are an alternative to a personal cheque and an alternative to cash or card payments.
  • No limits, subject to available funds in your account.
  • Bankers drafts are available in TSB branches.
  • Fee is £20.

Frequently asked questions

*Limits quoted are daily limits per account and are not per customer. The daily limit must not be exceeded and applies to branch, telephony and internet banking as a whole.

Limits provided are for standard retail accounts; under 19s accounts and business accounts have different daily limits.

How do I make a payment?

You can transfer money between accounts and make payments through our mobile app, internet bank, telephone bank and in a branch.

To make a payment in the mobile app, tap "Move money" and then follow the steps on the screen.

To make a payment through Internet Banking, select the account you want to make the payment from and then select "Make a payment" to make a payment to a third party and follow the steps on screen.

To transfer money between TSB accounts, select "Make a quick transfer". You will then be shown the accounts you have under “my accounts”. You can use “Make a transfer” to move money to those accounts only.

If you'd like to do this on the phone, you must already be registered for Telephone Banking. Call us on 03459 758 758 and have your account details handy.

If you prefer to speak to us face-to-face, visit one of our branches and a TSB colleague will help you.

 

Apple Pay is a trademark of Apple Inc. registered in the US and other countries. Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC.