We will soon be making changes to the Personal Banking Terms and Conditions that will apply to all of TSB’s current accounts. To see the what’s changing, please click here.
Current accounts
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Spend & Save account
Our new Spend & Save current account lets you feel confident that, as you’re spending, you’re saving that little bit extra too. There’s no monthly maintaining the account fee. And with lots of helpful features it’s simple to set up in a way that works for you.
Interest earned on your balance
No interest
Savings Pots
- Set up and name your individual Savings Pots.
- Earn interest, set goals and track how your Savings Pots are growing.
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Added benefits
- Easy to switch your banking to us in just 7 working days.
- Simple payments with Apple Pay and Google PayTM
- Text Alerts to help you keep track of your money.
Save the Pennies
- Activate Save the Pennies and every debit card payment is rounded up to the nearest pound. The pennies go into your Savings Pot or other eligible savings account.
Auto Balancer
- If your balance falls below your chosen minimum balance limit, Auto Balancer automatically moves money from your selected Savings Pot to top it up (as long as there’s enough money in there).
Overdraft
Arranged Overdraft subject to application, approval and is repayable on demand.
Cashback
- Earn £5 Cashback monthly for six months, including the month you open your account, when you make 30 debit card payments or more each calendar month.*
*You are eligible for Cashback on opening a new Spend & Save account, or changing from an existing TSB account, excluding Classic. See Cashback T&Cs.
Maintaining the account fee (monthly)
No fee
Important Documents
Spend & Save Plus account
NEW
Our brand new Spend & Save Plus account gives you the same great features as our Spend & Save account, plus some extras, for a monthly maintaining the account fee of just £3.
Interest earned on your balance
No interest
Savings Pots
- Set up and name your individual Savings Pots.
- Earn interest, set goals and track how your Savings Pots are growing.
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Added benefits
- No TSB charges for using your debit card abroad**
- Easy to switch your banking to us in just 7 working days.
- Simple payments with Apple Pay and Google PayTM
Save the Pennies
- Activate Save the Pennies and every debit card payment is rounded up to the nearest pound. The pennies go into your Savings Pot or other eligible savings account.
Auto Balancer
- If your balance falls below your chosen minimum balance limit, Auto Balancer automatically moves money from your selected Savings Pot to top it up (as long as there’s enough money in there).
Overdraft
Up to £100 interest-free Arranged Overdraft subject to application and approval. Overdrafts are repayable on demand.
Cashback
- Ongoing £5 cashback every calendar month, until you close the account, change to another TSB account or TSB withdraws the offer. Cashback is earned when you make 30 transactions or more on your debit card each calendar month, including the month the account is opened.*
*You are eligible for Cashback on opening a new Spend & Save Plus account, or changing from an existing TSB account. See Cashback T&Cs.
**The ATM operator or foreign bank may charge a fee for cash withdrawals. Sellers may also apply a currency conversion fee, if you make a payment by your debit card and they do the conversion.
Maintaining the account fee (monthly)
£3
Important Documents
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Cash account
Enjoy straightforward banking without any of the fancy extras with the TSB Cash account.
This account is only suitable if you’re not eligible for any of our other current accounts and don’t have another UK bank account.
Interest earned on your balance
No interest
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Added benefits
- There’s no charge for everyday transactions. It’s easy to set up standing orders and Direct Debits.
Overdraft
No overdraft
Maintaining the account fee (monthly)
No fee
Important Documents
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Student account
Let us help you manage your money when you're at university or college with the TSB Student account.
Interest earned on your balance
5% AER
- AER 4.89% gross variable interest on balances up to £500
- No interest is payable on your balance above £500
- Interest is paid by the tenth working day of each month
Added benefits
- Option to apply for a TSB Student credit card
- Apple Pay and Google Pay payments with your account
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Overdraft
up to £1,500
Interest-free, Arranged Overdraft subject to application, approval and is repayable on demand.
Maintaining the account fee (monthly)
No fee
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Graduate account
The TSB Graduate account will give you the time to find your feet and get established in your new life.
Interest earned on your balance
No interest
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Added benefits
- Option to apply for a TSB credit card
- Option to apply for a graduate loan in a branch or by calling us on 0345 835 3861
- Apple Pay and Google Pay payments with your account
Overdraft
up to £2,000
Interest-free, Arranged Overdraft subject to application, approval and is repayable on demand.
Maintaining the account fee (monthly)
No fee
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Under 19s account
Enjoy easy access to your money and benefits which get even better as you get older with the TSB Under 19s account.
Interest earned on your balance
2.5% AER
- 2.47% gross variable rate interest on balances up to £2,500. Paid monthly. Any money over £2,500 will earn 0.1% AER variable
Added benefits
- Internet banking to help you manage your money
- Driving lesson discounts with the AA when you’re 17:
- Save £36 off block booking of first 12 lessons and receive a free CD worth £19.99.
- After passing your test, save a further £20 off Pass Plus.
- You can also use Apple Pay (13 years and over) and Google Pay (16 years and over).
Overdraft
No overdraft
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Maintaining the account fee (monthly)
No fee
Spend & Save account
Our new Spend & Save current account lets you feel confident that, as you’re spending, you’re saving that little bit extra too. There’s no monthly maintaining the account fee. And with lots of helpful features it’s simple to set up in a way that works for you.
Show features
Interest earned on your balance
No interest
Savings Pots
- Set up and name your individual Savings Pots.
- Earn interest, set goals and track how your Savings Pots are growing.
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Added benefits
- Easy to switch your banking to us in just 7 working days.
- Simple payments with Apple Pay and Google PayTM
- Text Alerts to help you keep track of your money.
Save the Pennies
- Activate Save the Pennies and every debit card payment is rounded up to the nearest pound. The pennies go into your Savings Pot or other eligible savings account.
Auto Balancer
- If your balance falls below your chosen minimum balance limit, Auto Balancer automatically moves money from your selected Savings Pot to top it up (as long as there’s enough money in there).
Overdraft
Arranged Overdraft subject to application, approval and is repayable on demand.
Cashback
- Earn £5 Cashback monthly for six months, including the month you open your account, when you make 30 debit card payments or more each calendar month.*
*You are eligible for Cashback on opening a new Spend & Save account, or changing from an existing TSB account, excluding Classic. See Cashback T&Cs.
Maintaining the account fee (monthly)
No fee
Important Documents
Spend & Save Plus account
NEW
Our brand new Spend & Save Plus account gives you the same great features as our Spend & Save account, plus some extras, for a monthly maintaining the account fee of just £3.
Show features
Interest earned on your balance
No interest
Savings Pots
- Set up and name your individual Savings Pots.
- Earn interest, set goals and track how your Savings Pots are growing.
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Added benefits
- No TSB charges for using your debit card abroad**
- Easy to switch your banking to us in just 7 working days.
- Simple payments with Apple Pay and Google PayTM
Save the Pennies
- Activate Save the Pennies and every debit card payment is rounded up to the nearest pound. The pennies go into your Savings Pot or other eligible savings account.
Auto Balancer
- If your balance falls below your chosen minimum balance limit, Auto Balancer automatically moves money from your selected Savings Pot to top it up (as long as there’s enough money in there).
Overdraft
Up to £100 interest-free Arranged Overdraft subject to application and approval. Overdrafts are repayable on demand.
Cashback
- Ongoing £5 cashback every calendar month, until you close the account, change to another TSB account or TSB withdraws the offer. Cashback is earned when you make 30 transactions or more on your debit card each calendar month, including the month the account is opened.*
*You are eligible for Cashback on opening a new Spend & Save Plus account, or changing from an existing TSB account. See Cashback T&Cs.
**The ATM operator or foreign bank may charge a fee for cash withdrawals. Sellers may also apply a currency conversion fee, if you make a payment by your debit card and they do the conversion.
Maintaining the account fee (monthly)
£3
Important Documents
Cash account
Enjoy straightforward banking without any of the fancy extras with the TSB Cash account.
This account is only suitable if you’re not eligible for any of our other current accounts and don’t have another UK bank account.
Show features
Interest earned on your balance
No interest
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Added benefits
- There’s no charge for everyday transactions. It’s easy to set up standing orders and Direct Debits.
Overdraft
No overdraft
Maintaining the account fee (monthly)
No fee
Important Documents
Student account
Let us help you manage your money when you're at university or college with the TSB Student account.
Show features
Interest earned on your balance
5% AER
- AER 4.89% gross variable interest on balances up to £500
- No interest is payable on your balance above £500
- Interest is paid by the tenth working day of each month
Added benefits
- Option to apply for a TSB Student credit card
- Apple Pay and Google Pay payments with your account
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Overdraft
up to £1,500
Interest-free, Arranged Overdraft subject to application, approval and is repayable on demand.
Maintaining the account fee (monthly)
No fee
Graduate account
The TSB Graduate account will give you the time to find your feet and get established in your new life.
Show features
Interest earned on your balance
No interest
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Added benefits
- Option to apply for a TSB credit card
- Option to apply for a graduate loan in a branch or by calling us on 0345 835 3861
- Apple Pay and Google Pay payments with your account
Overdraft
up to £2,000
Interest-free, Arranged Overdraft subject to application, approval and is repayable on demand.
Maintaining the account fee (monthly)
No fee
Under 19s account
Enjoy easy access to your money and benefits which get even better as you get older with the TSB Under 19s account.
Show features
Interest earned on your balance
2.5% AER
- 2.47% gross variable rate interest on balances up to £2,500. Paid monthly. Any money over £2,500 will earn 0.1% AER variable
Added benefits
- Internet banking to help you manage your money
- Driving lesson discounts with the AA when you’re 17:
- Save £36 off block booking of first 12 lessons and receive a free CD worth £19.99.
- After passing your test, save a further £20 off Pass Plus.
- You can also use Apple Pay (13 years and over) and Google Pay (16 years and over).
Overdraft
No overdraft
Fraud Refund Guarantee
- Our current accounts are covered by the TSB Fraud Refund Guarantee.
- If you're an innocent victim of fraud, we’ll refund you the money you lost from your TSB account. T&Cs apply.
Maintaining the account fee (monthly)
No fee
Benefits of having a TSB current account
- Quick, easy and safe banking online, over the telephone or in a branch
- Option to have a joint account so you can share bills and payments
- Switching your banking to us is hassle-free and only takes seven days
Notice something different? We’ve updated our documents due to new Payments Account Regulation. See what’s changed.
How to open a bank account
If you're a UK, EU, EEA or Swiss National please bring:
- Full and current passport
- Full and current photocard driving licence (exluding provisional driving licence)
- A full and current 'old style' UK paper driving licence (issued before 2000 when photocard was introduced)
- Current EU/EEA National identity photo card – not including Romanian ID cards
- Current Northern Ireland voters card
- Current Firearms or shotgun licence
- Benefits/state pension notification letter - issued in last 12 months and confirming rights to benefits
- HMRC Tax Notification e.g. notice of coding, relating to the current tax year and less than 12 months old (P45 and P60 certificates are not acceptable)
- Current Blue disabled drivers pass
If you're a national from any other country outside the UK, EU, EEA or Switzerland please bring:
- Full and current passport with valid UK Visa or a valid UK Biometric Residence Permit
For under 18s:
- Current Young Scot card
- UK Birth certificate or Full adoption certificate
- UK Medical Card/Certificate
- Bank, Building Society or Credit Union statement (Except TSB bank statement, showing a minimum of 2 transactions within the last 3 months)
- Utility bill/utility statement (except water bill or mobile phone bill) dated within the last 3 months
- Council tax bill for current Council Tax billing year and dated in the last 12 months
- Full and current UK photocard driving licence (only if not used as proof of identity)
- A full and current 'old style' UK paper driving licence (issued before 1998 when photocard was introduced and only if not used as proof of identity)
- Benefits or state pensions notification letter confirming the right to benefit (only if not used as proof of identity) - issued within the last 12 months
- HMRC Tax Notification e.g. notice of coding, relating to the current tax year and less than 12 months old (P45 and P60 certificates are not acceptable and only if not used as proof of identity)
- Jobcentre Plus letter dated within the last 3 months, containing your address and your allocated National Insurance Number (NiNo)
Why contactless cards are safe
Many people prefer contactless over cash for small payments but you might be a bit worried. In reality, contactless fraud is extremely rare1.
Coronavirus (COVID-19) information
We understand our customers may be worried about the impact of coronavirus (COVID-19) and wanted to reassure you that we’re here to help you with any financial concerns you may have.
Money Worries
If you’re struggling with your current financial situation, we can help.
Monthly Saver
If you’ve got a TSB current account, you can save from £25 up to £250 each month. You can only have one Monthly Saver per customer.
Make as many withdrawals as you like to your TSB current account, although you can only pay in once a month by standing order and cannot replace what you have withdrawn.
Switch your current account to us in just 7 working days
See how switching to us is easy and takes only 7 working days.
Our service
We know that customers want something different and better from their bank. Our IT platform continues to deliver real benefits for our customers - and every day more of our customers are taking advantage of our improved digital offering for their banking.
We also continue to have a relentless focus on our customers and improving our customer service levels are a key priority for us.
Our most recent customer survey indicates that 80% of customers rate the service they received from TSB as ‘good’, ‘very good’ or ‘excellent’.*
*Results based on 4647 surveys between October and December 2020. TSB’s internal retail customer surveys are conducted online and via telephone with the survey running continuously.
Independent service quality survey results
As part of an independent regulatory survey, customers were asked how likely they would be to recommend their personal current account provider to friends and family.
Ranking
Financial Conduct Authority - Service Quality Indicators
TSB Complaints for first half of 2020
Like all banks, we share our complaints numbers twice a year at the request of our regulator, the Financial Conduct Authority (FCA), to help customers understand banks’ overall performance.
