TSB’s Responsible Supplier Charter
Luis Zambrano, Senior Manager, Procurement
As the world’s first savings bank, our history is rooted in social good. Today we are committed to creating social and environmental, as well as economic value. As part of our Do What Matters plan, we have developed a Responsible Supplier Charter. This Charter outlines our commitments in the areas of ethical business conduct, supply chain, environmental sustainability, human rights and diversity and inclusion. It also shows the expectations that we have of our suppliers in these areas.
We rely on our suppliers to help deliver our purpose for our customers to be money confident and live a life made more. We are committed to working with our suppliers to make sure that the principles set out in this Responsible Supplier Charter are met by TSB, our suppliers and throughout our supply chain. This includes ensuring that all our suppliers meet and exceed, where possible, the requirements set out in legislation, regulation and good industry practice for themselves and their own supply chain.
We carry out due diligence with potential and existing suppliers and this Charter sits alongside our Hellios Financial Services Supplier Qualification System (FSQS), the online portal for you to submit information and compliance data about your organisation. More information on Hellios FSQS can be found here and our guide to FSQS qualification can be found here. Information regarding how to comply with our policies can be found here.
We welcome open feedback from our suppliers to help improve our supply chain, particularly on the environment and sustainability agenda.
Please read our Responsible Supplier Charter and help us achieve our objectives by doing your part as our supplier and meeting these principles.