Let’s keep things simple

Registering for TSB Internet Banking is quick and easy. There are some important things you’ll need to do to keep things safe and secure, but if you follow our tips everything should go without a hitch.

If you do get stuck, you’ll find the answers to your questions here.

Get off to a great start

Along with your personal details, you’ll need one of your TSB account numbers to hand.

To verify your identity, we may need to call you. Make sure you're able to answer a call to one of the telephone numbers that you have registered with us. If you do not have a registered telephone number, or if it has changed, please call us on 03459 758 758.

You’ll need one of these

  • Account number & sort code
  • Credit card number
  • Loan reference number
  • Mortgage account number
Registering for Internet Banking 1

Create your login details

Just go to the TSB home page and click on the Log in button, then the register online link.

Enter your personal details, and your account number.

Then create a user ID, and password.

Registering for Internet Banking 2

Keeping you safe

To keep your money safe, we’ll need to make sure it’s you who’s registering.

For security reasons, we verify your identity either by phone or by post.

For UK mobile numbers, we’ll send you a text with your One Time Password. For landlines and other numbers we’ll give you a call and read out your One Time Password. You’ll need to enter the 6 digit number on Internet Banking when requested.

If we send you an activation code in the post, it can take up to five days to arrive. When it arrives, you’ll need to log into Internet Banking to finish your registration. Just follow the simple steps in the accompanying letter, enter your activation code and create your memorable information. The memorable information provides added security and you’ll need it every time that you log in.

Registering for Internet Banking 3

Easier banking for you

Using Internet Banking is such an easy way to manage your accounts, we’re certain you’ll never look back. As well as viewing your statements, making transfers and payments, you can update your contact preferences and set up useful alerts. You can download our handy Mobile Banking App and register to Pay a Contact by mobile, so you’ll always be in control of your money wherever you are.

If you ever forget your user ID, or need to reset your password or memorable information, you’ll find what you need to do here.

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