Loan repayment holidays

If you find things aren't going to plan, a bit of financial flexibility can really help. We can give you some time out from your loan with a one month repayment holiday. You can ask for up to three non-consecutive one-month repayment holidays every 12 months*.

*Repayment holidays are subject to approval. If you do decide to take a repayment holiday, interest will continue to be charged and the length of your loan will increase, meaning you’ll pay more interest. 

How to take a loan repayment holiday

Before you request a repayment holiday you will need to:

  • have made at least one repayment, and have a direct debit in place
  • be up to date with your loan repayments
  • not be in the process of making a loan protection insurance claim
  • have at least 30 days remaining on your loan term
  • other factors may also be taken into account

Please note that interest will be charged if you take a break from your repayments or defer your payments, so you will pay more interest overall.


We pride ourselves on being a responsible lender

Repayment holidays are not intended to help solve money troubles, so if you're struggling to make your monthly repayments we have a range of options that may be able to help you. Contact one of our partners and we’ll happily discuss the options with you.


Things to think about

Taking a repayment holiday will extend the length of your loan and we will continue to charge you interest on your outstanding loan balance. We will advise you of the additional interest that will apply when you call.

Interest will be charged if you take a break from your repayment or defer your payments, so you will pay more interest overall. Repayment holidays are available if you meet certain conditions and are subject to our approval.


How to apply for a repayment holiday

The quickest and easiest way to apply is via internet banking:

  • Log into internet banking
  • Select your loan from the ‘Your accounts’ screen
  • Click on the repayment holiday tab 

This way you will receive an instant decision and you can also check your eligibility from here before you apply.

Using our form:

If you would prefer to complete our Loan Repayment Holiday Request Form and we will aim to complete your request within two working days, excluding requests made after 4pm on weekdays or over the weekend. 

We will write to you to confirm whether your payment holiday has been successful and when you’ll need to start making future payments again.

Check out our privacy policy at for information on how your data is used.

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