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Loan repayment holidays

A repayment holiday gives you a short break from your monthly loan repayments, which could help with unexpected costs, like your boiler needing to be repaired.

How do repayment holidays work?

Length of break

One month

Number allowed
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Two every 12 months

Important
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Repayment holidays can’t be back-to-back

Important information

Repayment holidays are not intended to solve long-term money troubles.

Interest is charged during repayment holidays and the length of your loan could extend, so you may pay more interest overall. We’ll tell you the exact amount when you apply.

If you’ve already taken two repayment holidays in the last 12 months and/or you're struggling to make your monthly repayments, please get in touch. We’re here to help.


Are you eligible for a loan repayment holiday?

To be eligible for a repayment holiday, you'll need to:

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Have made at least one repayment and have a Direct Debit in place

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Have at least 30 days remaining on your loan term

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Be up to date with your loan repayments and have missed no more than one payment previously

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All repayment holidays are subject to approval. Interest is still charged during a repayment holiday


How to take a loan repayment holiday

The quickest and easiest way to apply for a repayment holiday is through Internet Banking. You’ll get an instant decision and can check your eligibility before you apply.

Log into internet banking

Select your loan from the ‘Your accounts’ screen

Click on the repayment holiday tab

If you'd rather talk to us, you can call 0345 835 3861 or visit your nearest branch.



Important information

We've signed up to The Standards of Lending Practice: www.lendingstandardsboard.org.uk.