Oasis and Taylor Swift fans lose out to scammers, TSB data reveals

• TSB analysed customer data from 15 Taylor Swift concerts vs 15 Oasis gigs
• Oasis fans lost more than three times the amount of money to ticket scams than Taylor Swift fans
• Majority of ticket fraud cases at TSB stem from social media platforms
• Censuswide polling: Over a fifth (22%) of 16–34-year-olds said they have been scammed when trying to buy a ticket to an event
• TSB’s Director of Fraud Prevention, Richard Daniels, shares tips to avoid becoming a ticket fraud victim (in notes to editors)

TSB warns music fans to stay vigilant to ticket fraud, as the bank's customer data shows how fans desperate to see Taylor Swift and Oasis fell victim to scams.

TSB compared the 15 Taylor Swift UK shows in 2024, with 15 UK Oasis concerts this summer to uncover which led to the most losses for its customers.

TSB reveals^[1] that Oasis fans lost 107 percent more money to scammers than Taylor Swift fans. They were also significantly more likely to be scammed, having recorded 78 percent more cases than Swift fans.

Fraudsters made supersonic profits from Oasis fans, who lost an average of £318 – more than £240 above the starting ticket price. In comparison, some “Swifties” experienced a cruel summer losing £219 on average, around £108 more than face value. 

Most ticket scams start on social media

TSB warns fans to stay alert on social media platforms, as their customer data^[2] shows most ticket fraud cases stemmed from online platforms. Overall, Facebook accounted for two-thirds (66%) of cases, followed by X (19%), Instagram (5%), Snapchat (4%) and Tik Tok (4%).

Censuswide surveyed^[3] 2,000 adults for TSB, and found that almost three-fifths (58%) of concert-goers would risk buying a ticket from an unofficial source. Over a quarter (26%) said sold-out shows would be the main driver, and over 20% would consider unofficial routes, such as social media sites if tickets were cheaper than official pricing.

Younger music fans are most likely to lose out to scammers

Over one-fifth (22%) of 16–34-year-olds said they had been scammed when buying event tickets – and over a third (35%) of the same age group know someone who has fallen victim.

Encouragingly, only a small proportion (2%) of over-55s reported being scammed when purchasing event tickets. And over four-fifths (82%) in this age group are unlikely to buy tickets on social media platforms in the first place, while seven-in-ten (70%) don’t trust concert ticket listings on these platforms at all. 

Of those scammed, just over two-fifths (41%) paid for a ticket that never arrived, while almost two-fifths (39%) actually arrived at the venue only to have the ticket rejected at the gate. Over one-third (35%) of people also lost money through a fake payment link or website, and one-fifth (20%) ended up paying more than originally agreed.

Richard Daniels, Director of Fraud Prevention at TSB, urged caution to those wanting to see their favourite acts: “Scammers are banking on the excitement of fans for any major concert or event – and preying on our desperation to see favourite acts.

“We recommend that fans stick to official ticketing platforms and be highly cautious of ticket sales on social media platforms.”

–  ENDS –

Notes to editors

1. TSB customer data records ticket scams relating to Taylor Swift and Oasis concerts between the dates of their tour announcements, and tours: January 2023 and August 2025.
2. Volume of fraud on TSB customer accounts that originated on social media platforms, where the platform was recorded, between January 2023 and August 2025.
3. Polling research was conducted by Censuswide, among a sample of 2,000 nationally representative UK respondents (aged 16+). The data was collected between 15th-18th August 2025. Censuswide abides by and employs members of the Market Research Society and follows the MRS code of conduct and ESOMAR principles. Censuswide is also a member of the British Polling Council.

Expert advice to avoid falling victim to ticket fraud

Richard Daniels, Director or Fraud Prevention at TSB, shares top tips to help concertgoers stay safe when buying tickets online:

• Book direct: No matter how much you want to go to a gig, stick to the official ticket sites and apps, including those that offer resale tickets.
• Stay alert on social media: Don’t buy a ticket on social media, unless you can verify it in person before exchanging money.
• If it’s too good to be true, it probably is: Found a last-minute ticket at half the face value price? It’s more than likely a scam, so don’t be roped in. 
• Use a secure payment method: Avoid sending money through bank transfers – always use a credit card if possible and transfer money through a recognised payment platform because you’ll have more protection.
• Don’t click on links in emails or texts: Last-minute ticket email popped into your inbox? Don’t be tricked – fraudsters use these to get you to share your sensitive and personal details to scam you with.
• Don’t be pressured: Scammers will try to rush you to make a booking, suggesting that they’ll be gone soon – always take time to consider the purchase and verify the source.