Do I need to take any action?
If you have a variable rate mortgage which is impacted by the rate change, we’ll write to you to let you know what your new monthly payment will be and what action you need to take. The letter will arrive before the change takes effect, usually on the first day of the month following the announcement of the change.
Payments by standing order
If you pay your mortgage by standing order, you’ll need to contact your bank to amend the amount from the date shown on your rate change letter. Unfortunately this can’t be done by us on your behalf, so you may find it easier to pay by Direct Debit instead.
Payments by Direct Debit
If you pay your mortgage by Direct Debit there’s no need to take any action. The new amount will be collected as usual.
Payments by cash or cheque
If you pay your mortgage by cash or cheque, simply adjust the amount(s) that you send to us each month.
What if I’m on an instalment or payment break?
If you’re on an agreed Instalment Break or Payment Break, the new interest rate will be applied to your account from the date shown on your rate change letter. Once your break comes to an end, the revised payment amounts will apply.