Our service status

We’re limiting access to Internet Banking. We’ve restricted the number of customers who can log in at once to ensure a good service once you’re in. So please bear with us and keep trying.

 

Details of the issues can be found below, along with when we expect to fix these.

Internet Banking

We’re sorry, we know some customers are having issues logging into Internet Banking. We’re working hard to fix this. We’re also aware of the issues below:

Mobile Banking

We’re sorry, we know some customers are having issues using the mobile app and our Business Banking Authentication app. We’re working hard to fix this. We’re also aware of the issues below:

Telephone banking

When calling through to Telephone Banking, customers are experiencing long wait times. We’re sorry, please bear with us. We’ll answer your call as soon as we can.

Other Services

Call

Call

Bank over the phone 24/7 using our automated service - call 03459 758 758.

Telephone Banking
Visit

Visit

Find your nearest branch or cash machine using our Branch Locator tool.

Find branches