International Payments

International Payments is a service which lets you send money abroad from your current account. You can do this using Internet Banking, in branch or over the phone. Whether you are sending money to family overseas or paying an overseas supplier, our International Payments service is easy to use.

  • We'll store details of any recipients you make a payment to, making it even easier if you need to send money to the same person again.
  • You'll see clear confirmation that your payment has been submitted.
  • You can make International Payments at your convenience through Internet Banking, 24hours a day 7 days a week, although outside of normal banking hours you’ll need to send the payment in Pounds
  • Send up to £75,000 a day to almost anywhere in the world.

 

To make an International Payment you will need the following information:

  • Recipient's name and address (exact full name or company name) and the name and address of recipient's bank.
  • Recipient’s account number or IBAN (International Bank Account Number) if applicable.
  • BIC or SWIFT code if the country you’re making the payment to does not use IBAN. To find out what countries require a IBAN on International Payments have a look at our country table.
  • If you’re sending money to Australia, New Zealand or South Africa you’ll need a clearing code. Or, if your sending money to the USA you’ll need a routing code. 

International payment costs

Our transfer charges for sending an International Payment online are:

  • For payments of less than £5,000, the charge is £10.
  • For payments of £5,000 or more, the charge is £17.50.

When you make an International Payment Online you will pay our transfer charges, and the person receiving the payment pays all other charges. This may result in the person receiving the payment receiving a lesser amount than you have sent, or these charges may be debited from their account separately. Other charging options are available in branch or via telephone banking.

How do I send money abroad online?

If you're a TSB Current Account customer log on to Internet Banking to send money abroad.

Log on

The table below tells you the maximum time the payment will take to reach the recipient's bank once we have received your instruction to send an International Payment. The cut-off time for Online International Payments is 3pm for all currencies. Any Online International Payments requested after this time will be processed the next working day.

Currency and destination Maximum delivery times
Euros to the EU, EEA, Monaco or Switzerland Next working day
Any other currency to EU and EEA European countries, North America, Canada, South Africa, Australia, New Zealand, Middle East and the Far East 4 working days
Any currency to any other countries 12 working days

How do I send money abroad online?

If you're a TSB Current Account customer log on to Internet Banking to send money abroad.

Log on

BIC stands for Bank Identifier Code. It is a unique code that identifies a particular bank in a specific country. It helps us process transactions efficiently and quickly and is used worldwide for international transactions.

You'll need to ask your recipient for the BIC/SWIFT code of their bank.

IBAN stands for International Bank Account Number. It is a unique code that identifies an individual bank account. We won't be able to process your payment to the EEA and EU countries as well as a number of other countries globally without a BIC or IBAN.

If this information is not included it may delay your payment being sent. Please check with the person receiving the money if an IBAN or BIC is needed to make a payment. 

You can also check which countries need an IBAN for a payment to be processed on our country table.

Will you take the money from my account for an international payment right away?

For Payments made before 3.00pm on a business day, your account will be debited the same working day. For payments made on or after 3:00pm on a business day, your account will be debited the next working day. Payments submitted on or after 3:00pm on a Friday (as long as that Friday is a working day) will be debited the next working day, please note Saturdays are not classed as working days.

What is a transfer charge?

This is our upfront charge to you for making an international payment. Please note that while you will pay our transfer charges, the person receiving the payment pays all other charges. This may result in the person receiving the payment receiving a lesser amount than you have sent, or these charges may be debited from their account separately. Other charging options are available in branch or via telephone banking. Our international payments calculator is available to you after you've logged into Internet Banking to demonstrate how much each payment will cost.

How many international payments can I make each day?

International payment limits are set by each account and not for each individual customer. You can make any number of payments up to a total amount of £75,000 per account per day.

Can I make more than one payment to the same recipient each day?

Yes. You can make as many payments as you want as long as you don't go over your daily payment transaction limit of £75,000 and you have enough money in your account to make payments.

How do I send money abroad online?

If you're a TSB Current Account customer log on to Internet Banking to send money abroad.

Log on

 

 

What countries require an IBAN on International Payments?

To make payments to the countries with an asterisk*, you will still need a BIC/SWIFT code.

Country No of characters in IBAN Example of country's IBAN
Andorra*  24 AD120001203020035910 0100
Austria  20 AT611904300234573201
Bahrain* 22 BH67BMAG00001299123456
Belgium  16 BE68539007547034
Bosnia- Hercegovina* 20 BA391290079401028494
Bulgaria 22 BG80BNBG96611020345678
Croatia 21 HR1210010051863000160
Cyprus 28 CY17002001280000001200527600
Czech Republic 24 CZ6508000000192000145399
Denmark  18 DK5000400440116243
Estonia 20 EE382200221020145685
Faeroe Islands* 18 FO6264600001631634
Finland 18 FI2112345600000785
France 27 FR1420041010050500013M02606
Georgia*  22 GE29NB0000000101904917
Germany  22 DE89370400440532013000
Gibraltar 23 GI75NWBK000000007099453
Great Britain 22 GB29NWBK60161331926819
Greece 27 GR16 01101250000000012300695
Greenland* 18 GL8964710001000206
Guernsey*  22 GB57NWBK55504453178386
Hungary  28 HU42117730161111101800000000
Iceland 26 IS140159260076545510730339
Ireland 22 IE29AIBK93115212345678
Isle of Manor  22 GB 57NWBK55504453178386
Isle of Man* 22 IM 07MIDL40193872448696
Italy 27 IT60X0542811101000000123456
Jersey* or 22 GB 57NWBK55504453178386
Jersey* 22 JE 68ABNA0350917C000978
Jordan* 30 JO99HBHA4543333578295175367253
Kazakhstan* 20 KZ5590238934023248812
Kuwait*  30 KW81CBKU0000000000001234560101
Latvia  21 LV80BANK0000435195001
Lebanon* 28 LB62099900000001001901229114
Liechtenstein  21 LI21088100002324013A A
Lithuania 20 LT121000011101001000
Luxembourg 20 LU280019400644750000
Macedonia* 19 MK07250120000058984
Malta 31 MT84MALT011000012345MTLCAST001S
Moldova* 24 MD24AG000225100013104168
Monaco 27 MC5811222000010123456789030
Montenegro* 22 ME25505000012345678951
Netherlands 18 NL91ABNA0417164300
Norway 15 NO0212345678910
Palestinian Territory* 29 PS92PALS000000000400123456702
Poland 28 PL61109010140000071219812874
Portugal 25 PT50000201231234567890154
Qatar* 29 QA01QNBA000000001234123412341
Romania 24 RO49AAAA1B31007593840000
San Marino  27 SM86U0322509800000000270100
Saudi Arabia* 24 SA0380000000608010167519
Slovakia 24 SK3112000000198742637541
Slovenia 19 SI56263300012039086
Spain 24 ES9121000418450200051332
Sweden 24 SE4550000000058398257466
Switzerland  21 CH9300762011623852957
Tunisia* 24 TN5910006035183598478831
Turkey* 26 TR330006100519786457841326
Ukraine* 29 UA213996220000026007233566001
United Arab Emirates* 23 AE070331234567890123456

What is a clearing code?

A clearing code is needed for making a International payment to an account that doesn't have an IBAN.

What is a routing code?

A routing code is a countries version of a sort code. 

Why have I received less than the sender sent?

The sender can either choose to pay all the charges themselves, share the charges with you or for you to pay all the charges. This will affect how much you receive. 
 
The amount received will also depend on who converts the currency. If the sender sends the payment in local currency (i.e. Euros or US Dollars) then TSB will convert into Pounds. We do this based on our own daily rates. These rates will be linked to live industry exchange rates. Rates can change by the minute, without the sending bank knowing what our rate is, they won’t be able to tell you what the exchange rate will be. This can make it hard to predict exactly what will arrive in Pounds sterling. 
 
If the overseas sender requests the payment is sent in Pounds sterling then the overseas bank will make the conversion based on their own rates, the sender should be made aware of this at the time they make the transaction. If they choose to pay all the charges they can ensure you receive the Pounds sterling amount you were expecting.
 
All banks should publish the rate that they convert sent payments in.
 
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