How do I change my address?

You can change your address by completing or downloading the online form.

Either complete the online form (if you have a passport or photo driving licence) or by downloading and sending the postal form back to us.

Change of Address
TSB Bank plc
PO Box 373
LS14 9GQ

You can change your address over the phone

You must already be registered for Telephone Banking and have a Personal Security Number (PSN) to change your address over the phone.

Simply call us on 03459 758 758 or +44 203 284 1575 (from abroad) and we’ll be able to help.

You can change your address in a branch

Use our branch locator to find your local branch and a TSB Partner will be able to help.

Don't forget, if your home address has changed and you have any insurance (including insurance you have with us) you should call the number on your policy documents and let your insurer know your new address. Otherwise your insurance might not be valid.

If you have a business account please go to for details.

Online Change of Address Form

Complete the online form

To complete the online form you will need access to a smartphone and to verify yourself using a Passport or Photo Driving licence.

We have chosen Adobe to support us with our digital processes by using their ‘Adobe Sign’ software. 

Please be aware that Adobe are a separate data controller from TSB, and any personal data you provide will be sent to Adobe and processed in accordance with their terms and conditions of service.

You may therefore wish to read their Adobe Terms of Use and Consumer Disclosure before using the following link(s).


Download and post the form

If you're unable to verify yourself using the online form, you can download a copy of the form and post it to us using the link below.


Further information

For more information, please call us on 0345 975 8758. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded.

FAQ icon

Need to visit us?
Visit our FAQs

If you need help with something specific, let us know what it relates to or search a topic.

Go to help page