How to recognise fraud.
Whether it’s £10 or £10,000 avoid scams and fraud – and keep your money safe.
Does it feel urgent?
If someone's trying to panic you into sending money, it's a scam. Even if it's someone you know, double-check.
Is it a great offer?
If an offer seems too good to be true, be suspicious.
Are you sure it’s genuine?
Each time you spend money online, ask yourself ‘Could this be a scam?
Something doesn’t feel right? Contact us straight away.
How do I know it’s really TSB phoning me?
If someone calls saying your money’s not safe and tells you to move it into a ‘safe’ bank account, it’s a scam.
If anyone calls asking for your PIN, it's a scam. TSB will never ask you for your PIN.
If you get a call asking for your full Password or memorable information, it’s a scam.
If you call us, we may ask you for certain characters from your memorable information to verify your identity
- If in doubt, end the call and Contact us straight away.
How do I know it’s a genuine text message from TSB?
- Scam texts often have spelling and grammar mistakes.
- Watch out for links as they could take you to a website that will steal your details.
- Watch this government video on how to spot a fake text message.
Think it’s a fake message?
Don’t reply or click on anything. Forward the text message to 7726 to report it to Ofcom as a scam.
Want to know more about the types of scam out there?
Action Fraud offers practical advice on how to spot scams and how to protect yourself.
The A -Z of fraud
