Doing what matters for colleagues

We are creating a workforce that represents the UK population. Our approach is to set stretching but achievable targets that drive the right outcomes for TSB and TSB colleagues. In 2020, we improved the quantity and quality of data we hold so we better understand our colleagues. We have used this baseline to develop a new integrated approach to achieving truly diverse teams at TSB by 2025 and become a Business in the Community Race at Work signatory.

  • We have used this baseline to develop a new integrated approach to achieving truly diverse teams at TSB by 2025 and become a Business in the Community Race at Work signatory.

  • As a Women in Finance signatory, we’re proud to have achieved 40% of senior roles held by women. This compares to an industry average of 33%.*

  • Our data suggests that TSB employs a higher representation of disabled people than the UK working age population. In 2020, TSB also renewed level 2 Disability Confident Employer status, progressing to achieve level 3 Disability Leader Status, through the Government backed Disability Confidence scheme in 2021.


To build inclusivity within TSB, we have inclusion affinity groups for Ability, BAME, Gender Balance, and LGBTQ+ all of which are sponsored and supported by members of the Executive Committee. In 2020, 57% of our line managers completed training in mental health awareness and inclusive behaviours. We’re on track to meet our goal for all line managers to have completed the full programme by the end of 2021.

 
 

We also launched a partnership with UnMind, a workplace mental health platform, allowing colleagues to access the latest cognitive behavioural therapy, neuroscience, mindfulness and positive psychology practices. One in three TSB colleagues has now signed up and is able to use it to support their mental well-being.

*Women In finance annual review 2020 New Financial: Women in Finance Annual Review (June 2020) - GOV.UK (www.gov.uk)

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