Switch your bank account to TSB
See which of our current accounts suits you best.
It’s simple and stress-free to move everything to TSB.
We’ll transfer all your existing payments for you.
Why should I switch?
Switch in seven days
It’s quick and easy. We work with your old bank to complete your switch in just 7 days.
It’s stress-free
From credits to debits, we’ll move all your incoming payments, Direct Debits, and
standing orders.
Your switch is protected
You’re backed by the Current Account Switch Guarantee. If anything goes wrong, interest and charges are refunded.
Switching your bank accountBefore you get started
You'll need:
TSB sort code and account number
Old bank sort code and account number
Old bank debit card (if applicable)
Downloads
Starting your switch
New to TSB or ready to make us your main bank? Switching your current account to us takes just 7 days.
It’s easy as 1-2-3.
-
1
Day 1-2
Open account and complete switch form. -
2
Day 3-6
We’ll transfer your old account to us. -
3
Day 7
Your switch is complete.
Want to keep your old bank?
Payment Transfer Service
The Payment Transfer Service lets you manage your account transfer.
You tell us which parts of your old account you want to move, including any balance.
To use the Payment Transfer Service, please visit one of our branches.
Protecting your money
FSCS
Set up by the government, their independent service is free to use.
If the financial firm you've used has gone out of business and can't pay your claim, the FSCS can step in to pay compensation.
Any questions?
How often can you switch current accounts?
You can switch your bank account as often as you’d like. However, opening multiple bank accounts or frequently switching your account can lower your credit score.
If you’re already switching your bank account to another provider, you’ll need that switch to complete first. If you try to switch your account while another one is still happening, it could cause delays or issues with your application.
What types of account can I switch?
Using the Current Account Switch Service (CASS) online you can switch a current account from another provider to us. Not all banks are participants of CASS. You can check if your current provider is a CASS participant before applying to switch to us here.
If you want to switch from a provider who isn’t a Current Account Switch Service participant, we can still organise the switch but it may take a little longer. Applications to do this are available in a TSB branch. We recommend you book an appointment before visiting the branch. Please call our telephone banking team on 0345 975 8758 to book an appointment.
For Savings switches, please contact the branch. Alternatively ISA switches are available online - see ISA | Our best Cash ISAs | TSB Bank
Will you move my recurring payments?
Once your switch is complete, all payments sent to or from your old account will be redirected to your TSB account for at least 3 years. We’ll also contact the sender and give them your new details.
Recurring card payments are not moved as part of the Current Account Switch Service. To change these payments please contact your service provider directly and change your account details with them.
A recurring card payment is a regular payment that's linked directly to your card. Common examples include streaming services and subscriptions. This is different to a Direct Debit or standing order, which is linked directly to your account.
Can I switch my joint account to TSB?
You can switch your joint Current Account from your old bank in to TSB providing that your new TSB Current Account is also a joint account. You can also switch your sole account into a joint account, however you can’t switch a joint account into a sole account.
Can I switch my current account if I am overdrawn?
We may be able to provide facilities to pay off any existing overdraft you may have, subject to our normal lending criteria. If you agree an overdraft limit with us it may not match that offered by your old bank. If you do not come to an agreement with us you will need to make separate arrangements to repay any balance owed with your old bank.
Please be aware your old bank is entitled to use any funds it receives in settlement of the debt on your old account.
Can I use my old account during the switch?
Yes, you can still use your old bank account up until day 6 of the switch. If you set up any new payment arrangements on your old bank during the switch these will not be transferred.
Do I have to close my old account?
Your old bank account will automatically close as part of the 7 day switching process. This ensures payments made to your old account can be redirected to your new account. If your old account is overdrawn or has pending transactions on the day the switch completes the account will stay open until the balance reaches zero.
If you want to keep your old account open you can use the Payment Transfer Service to move any payments you want, to your new account. This can only be done in a TSB branch and will take longer than 7 working days. We recommend you book an appointment before visiting the branch. Please call our Telephone Banking team on 0345 975 8758 to book an appointment.
What if I want to cancel the switch?
To cancel the switch completely, you need to let us know at least 7 working days before your switch date. After that, only certain elements can be cancelled depending how far through the process we are.
Do I need to contact my Payroll / Pension Company?
As part of the 7 day switch there is a redirection on your old bank account. This means credits to your old bank will be forwarded to your new bank within 24 hours. This includes debit card refunds, however, these can take a little longer. If you receive a credit after 3pm Friday, weekends or bank holidays these will be forwarded the next working day.
Switch and Stay Terms and conditions
£210 Switch and Double Cashback incentive (September-October 2023)
Get £150 when you switch, plus double your cashback in the first six months to earn up to £60.
To qualify for the £150 switch incentive:
- Apply for a new TSB Spend & Save or Spend & Save Plus account between 18 September 2023 and 9 October 2023.
And by 31 October, you need to:
- Complete a full switch using the Current Account Switching Service.
- Log into the TSB Mobile Banking App at least once.
- Make a minimum of one debit card payment.
- Have two active Direct Debits.
Providing you've done all of the above, by 30 November 2023 we'll put £150 directly into your new account.
To earn up to £60 cashback:
- New customers can earn £5 cashback a month when you make 20 or more debit card payments each calendar month (first six months only for Spend & Save current account).
- If you’ve switched to us, and met the criteria above, we’ll double it to £10 a month for six months!
Read the full terms and conditions.
£200 Switch and Stay Incentive (July-August 2023)
This information is only for customers who opened an account between 10 July and 18 August 2023 as part of the £200 Switch and Stay incentive.
To qualify for the £125 switch incentive:
- You must have opened either a Spend & Save account or Spend & Save Plus account between 10 July 2023 and 18 August 2023.
- You then need to have completed a full switch to a TSB Spend & Save or Spend & Save Plus account using the Current Account Switch Service, logged into the TSB Mobile Banking App, made at least one debit card payment and have two active Direct Debits by 31 August 2023.
If you’ve done all these things we’ll pay £125 cashback into your new Spend & Save or Spend & Save Plus account by 30 September 2023.
To qualify for the £75 stay incentive you must complete all of the following each month between 1 September 2023 and 28 February 2024;
- make at least 5 debit card payments (excludes cash withdrawals and bill payments made in branch)
- pay at least £500 into your account
- have at least two active Direct Debits. Terms & Conditions Apply.
If you’ve done all these things we’ll pay £75 cashback into your new Spend & Save or Spend & Save Plus account by 31 March 2024.
£200 Switch and Stay Incentive (February - March 2023)
This information is only for customers who opened an account between 1 February and 3 March as part of the £200 Switch and Stay incentive.
To qualify for the £125 switch incentive:
- You must have opened either a Spend & Save account or Spend & Save Plus account between 1 February 2023 and 3 March 2023.
- You then need to have completed a full switch to a TSB Spend & Save or Spend & Save Plus account using the Current Account Switch Service, logged into the TSB Mobile Banking App, made at least one debit card payment and have two active Direct Debits by 24 March 2023.
If you’ve done all these things we’ll pay £125 cashback into your new Spend & Save or Spend & Save Plus account by 21 April 2023.
To qualify for the £75 stay incentive you must complete all of the following each month between 1 April 2023 and 30 September 2023;
- make at least 5 debit card payments (excludes cash withdrawals and bill payments made in branch)
- pay at least £500 into your account
- have at least two active Direct Debits. Terms & Conditions Apply
If you’ve done all these things we’ll pay £75 cashback into your new Spend & Save or Spend & Save Plus account by 31 October 2023.
£100 Switch and Stay Incentive (November - December 2022)
This information is only for customers who opened an account between 21 November and 16 December as part of the £100 Switch and Stay incentive.
To qualify for the £50 switch incentive:
- You must have opened either a Spend & Save account or Spend & Save Plus account between 21 November 2022 and 16 December 2022.
- You then need to have completed a full switch to a TSB Spend & Save or Spend & Save Plus account using the Current Account Switch Service, logged into the TSB Mobile Banking App, made at least one debit card payment and have two active Direct Debits by 13 January 2023.
If you’ve done all these things we’ll pay £50 cashback into your new Spend & Save or Spend & Save Plus account by 10 February 2023.
To qualify for the £50 stay incentive you must complete all of the following each month between 1 February 2023 and 31 July 2023;
- make at least 5 debit card payments (excludes cash withdrawals and bill payments made in branch)
- pay at least £500 into your account
- have at least two active Direct Debits. Terms & Conditions Apply
If you’ve done all these things we’ll pay £50 cashback into your new Spend & Save or Spend & Save Plus account by 31 August 2023.
£180 Switch and Stay Incentive (October 2022)
This information is only for customers who opened an account between 3 October and 31 October through MoneySuperMarket or Money Savings Expert as part of the £180 Switch and Stay incentive.
To qualify for the £125 switch incentive:
- You must have opened either a Spend & Save account or Spend & Save Plus account through MoneySuperMarket or Money Savings Expert between 3 October 2022 and 31 October 2022.
- You then need to have completed a full switch to a TSB Spend & Save or Spend & Save Plus account using the Current Account Switch Service, logged into the TSB Mobile Banking App or Internet Banking, made at least one debit card payment and have two active Direct Debits by 18 November 2022.
If you’ve done all these things we’ll pay £125 cashback into your new Spend & Save or Spend & Save Plus account by 16 December 2022.
To qualify for the £55 stay incentive you must complete all of the following each month between 1 December 2022 and 31 May 2023;
- make at least 5 debit card payments (excludes cash withdrawals and bill payments made in branch)
- pay at least £500 into your account
- have at least two active Direct Debits. Terms & Conditions Apply
If you’ve done all these things we’ll pay £55 cashback into your new Spend & Save or Spend & Save Plus account by 30 June 2023.
