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Switch your bank account to TSB

See which of our current accounts suits you best.
It’s simple and stress-free to move everything to TSB. We’ll transfer all your existing payments for you.

Why should I switch?

Switch in seven days
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It’s quick and easy. We work with your old bank to complete your switch in just 7 days.

It’s stress-free
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From credits to debits, we’ll move all your incoming payments, Direct Debits, and
standing orders.

Your switch is protected
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You’re backed by the Current Account Switch Guarantee. If anything goes wrong, interest and charges are refunded.


Switching your bank account

Before you get started

You'll need:

TSB sort code and account number

Old bank sort code and account number

Old bank debit card (if applicable)



Starting your switch

New to TSB or ready to make us your main bank? Switching your current account to us takes just 7 days.

It’s easy as 1-2-3.

Day 1-2 Open account and complete switch form

Day 3-6 We’ll transfer your old account to us.

Day 7 Your switch is complete.

Switching image

We use Adobe Sign for this kind of request. Adobe will pass the information you provide to us in a secure manner and won’t process it in any other way. Information on how we use your data can be found in our Data Privacy Notice www.tsb.co.uk/privacy.

Want to keep your old bank?

Payment Transfer Service

  • The Payment Transfer Service lets you manage your account transfer
  • You tell us which parts of your old account you want to move, including any balance
  • To use the Payment Transfer Service, please visit one of our branches

Protecting your money

FSCS

  • Set up by the government, their independent service is free to use
  • If the financial firm you've used has gone out of business and can't pay your claim, the FSCS can step in to pay compensation

Any questions?

You can switch your bank account as often as you’d like. However, opening multiple bank accounts or frequently switching your account can lower your credit score.

If you’re already switching your bank account to another provider, you’ll need that switch to complete first. If you try to switch your account while another one is still happening, it could cause delays or issues with your application.

Using the Current Account Switch Service (CASS) online you can switch a current account from another provider to us. Not all banks are participants of CASS. You can check if your current provider is a CASS participant before applying to switch to us here.

If you want to switch from a provider who isn’t a Current Account Switch Service participant, we can still organise the switch but it may take a little longer. Applications to do this are available in a TSB branch. We recommend you book an appointment before visiting the branch. Please call our telephone banking team on 0345 975 8758 to book an appointment.

For Savings switches, please contact the branch. Alternatively ISA switches are available online.

Once your switch is complete, all payments sent to or from your old account will be redirected to your TSB account for at least 3 years. We’ll also contact the sender and give them your new details. 

Recurring card payments are not moved as part of the Current Account Switch Service. To change these payments please contact your service provider directly and change your account details with them.

A recurring card payment is a regular payment that's linked directly to your card. Common examples include streaming services and subscriptions. This is different to a Direct Debit or standing order, which is linked directly to your account.

You can switch your joint Current Account from your old bank in to TSB providing that your  new TSB Current Account is also a joint account. You can also switch your sole account into a joint account, however you can’t switch a joint account into a sole account.

We may be able to provide facilities to pay off any existing overdraft you may have, subject to our normal lending criteria. If you agree an overdraft limit with us it may not match that offered by your old bank. If you do not come to an agreement with us you will need to make separate arrangements to repay any balance owed with your old bank. 

Please be aware your old bank is entitled to use any funds it receives in settlement of the debt on your old account. 

Yes, you can still use your old bank account up until day 6 of the switch. If you set up any new payment arrangements on your old bank during the switch these will not be transferred. 

Your old bank account will automatically close as part of the 7 day switching process.  This ensures payments made to your old account can be redirected to your new account. If your old account is overdrawn or has pending transactions on the day the switch completes the account will stay open until the balance reaches zero. 

If you want to keep your old account open you can use the Payment Transfer Service to move any payments you want, to your new account. This can only be done in a TSB branch and will take longer than 7 working days. We recommend you book an appointment before visiting the branch. Please call our Telephone Banking team on 0345 975 8758 to book an appointment.

To cancel the switch completely, you need to let us know at least 7 working days before your switch date. After that, only certain elements can be cancelled depending how far through the process we are. 

As part of the 7 day switch there is a redirection on your old bank account. This means credits to your old bank will be forwarded to your new bank within 24 hours. This includes debit card refunds, however, these can take a little longer. If you receive a credit after 3pm Friday, weekends or bank holidays these will be forwarded the next working day.

Switch and Stay Terms and conditions

Get £125 when you switch, plus double your cashback in the first six months to earn up to £60.

To qualify for the £125 switch incentive:

  • Apply for a new TSB Spend & Save or Spend & Save Plus account and start a full switch between 15 January 2024 and 31 January 2024
  • The switch must be initiated before the 31 January 2024 and complete within 21 days of you requesting it

And by 15 March, you need to:

  • Log into the TSB Mobile Banking App at least once
  • Make a minimum of one debit card payment
  • Have two active Direct Debits

Providing you've done all of the above, between 20-29 March 2024 we'll put £125 directly into your new account.

To earn up to £60 cashback:

  • New customers can earn £5 cashback a month when you make 20 or more debit card payments each calendar month (first six months only for Spend & Save current account)
  • If you’ve switched to us, and met the criteria above, we’ll double it to £10 a month for six months!

Read the full terms and conditions.

Get £150 when you switch, plus double your cashback in the first six months to earn up to £60.

To qualify for the £150 switch incentive:

  • Apply for a new TSB Spend & Save or Spend & Save Plus account between 18 September 2023 and 9 October 2023

And by 31 October, you need to:

  • Complete a full switch using the Current Account Switching Service
  • Log into the TSB Mobile Banking App at least once
  • Make a minimum of one debit card payment
  • Have two active Direct Debits

Providing you've done all of the above, by 30 November 2023 we'll put £150 directly into your new account. 

To earn up to £60 cashback:

  • New customers can earn £5 cashback a month when you make 20 or more debit card payments each calendar month (first six months only for Spend & Save current account)
  • If you’ve switched to us, and met the criteria above, we’ll double it to £10 a month for six months!

Read the full terms and conditions.

Anything we missed? Find it here


Important information

TSB adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standards Board. Read more about our lending commitments to you (PDF, 56.8KB).

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