Current Account Switch Service

The Current Account Switch Service makes it simple and stress-free to move everything across from your old bank. You can choose a switch date to suit you and it only takes seven working days from start to finish.

If your new bank or building society agrees, bank accounts that include an overdraft can switch using the Current Account Switch Service. And if you’d like to have an overdraft with your new bank account, speak to your new bank or building society before starting your switch. Your new bank or building society will be able to advise if you’re eligible for an overdraft, dependent on their lending criteria and your credit status.

Take a look at our range of TSB current accounts and find the one that’s right for you. You can open your account and then you can start your switch.

Reasons to switch to TSB

  • 24/7 online, mobile and telephone banking

  • Your finances are kept in one place keeping your life organised

  • Three month interest and fee free overdraft when switching (subject to application and approval)

  • Keep up to date - we'll send you text alerts so you know how the switch is going

  • Network of over 550 branches

Account opening is subject to our assessment of your circumstances. You must be 18 or over and a UK resident to apply.

Reasons to use the Current Account Switch Service

  • Your switch is backed by the Current Account Switch Guarantee 

  • Choose to switch to us when you apply, or at any time after

  • You can choose the date you want your account to switch  

  • It’s simple and stress-free to switch and we’ll have it done in just seven working days

  • We will transfer all your existing payments for you – those going out, like Direct Debits and standing orders, those coming in like your salary and payees you already have set up

  • Any payments made to or requested from your old account will be automatically redirected to your new account for at least three years. We will also contact the sender and give them your new account details

An easy switch in seven working days

Day 1-2

  • Your TSB account is already up and running. We’ll contact your old bank or building society to arrange the switch. We’ll let you know that they have approved your request. 

Day 3-5

  • We’ll transfer all your existing payment arrangements. Your Direct Debits, standing orders and payees will be set up on your TSB account ready for the big switch date.

Day 6

  • If you owe money on your old account which you’ve asked us to repay, now’s the time to make sure there’s enough money in your TSB account to cover it.

Day 7 

  • Your switch will be complete. Your balance will have been transferred and your old bank or building society account will be closed. You’re all go with us at TSB.

Day 8+

  • For at least 3 years after your switch, any payments sent to or requested from your old account will be redirected to your TSB account.

How to start your switch

When you apply to switch to us, we'll ask for:

  • The sort code and account number you want to switch from
  • Your debit card number and expiry date – if it’s a joint account we need details of both cards
  • The maximum amount you would like us to send to your old account to repay the overdraft – if you’re using one 

You can request to switch when you apply for a current account online, or at any time after. It’s a good idea to check your old bank has up-to-date name and address details for you. If they are not the same as the details you give us, your switch will not work. You can switch a sole account to a joint account but you can’t switch a joint account to a sole account.

If you’ve got a TSB account already, simply complete this quick online form.

Find out more about the Current Account Switch Service before you switch.

If you don’t want to switch everything

The Partial Switch Service lets you manage your account transfer, at your own pace and we’ll support you every step of the way. You tell us which parts of your old account you want to move, including any balance. Transferring your old account like this isn’t covered by the Current Account Switch Guarantee and will take a bit longer than seven working days. But if you do choose to do it this way you have the peace of mind of knowing there’s a dedicated team on hand to help at every stage. You can start a Partial Switch in one of our Branches. 

Switching brochure and switch guarantee (PDF, 463KB)

 
 

Backed by the Current Account Switch Guarantee

The Current Account Switch Guarantee ensures your current account will switch on a day of your choice, your payments will be automatically transferred and redirected to your new account, and in the unlikely event anything goes wrong with your switch, we will refund any interest (paid or lost) and charges (incurred on your old or new current accounts) as a result of this failure as soon as it’s brought to our attention.

Switch Guarantee

Start switching

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Financial Services Compensation Scheme

FSCS
 
Visit fscs.org.uk to find out more
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