For Full Signatory Access & Delegate Full Access you’ll also need to download our business banking app so that you can make payments to new recipients. See tsb.co.uk/businessapp
There are key documents and more information on our legal page.
Looking to change your level of access? Download the form here.
Business Internet Banking security
Our fraud guarantee:
We're committed to making your Business Internet Banking experience as safe as possible.
We use the latest online
security measures to protect your money, your personal information and your privacy. So as long as you've been careful - for example by taking reasonable steps to keep your security information safe - we guarantee to refund your money in the unlikely event you experience fraud with Business Internet Banking.
Please note: We will need to check that it’s you who is resetting your password and/or memorable information. If you're attempting to reset:
You will need to have registered a telephone number with us.
You will need your personal security number. If you don't have one, you can request one by calling 03459 758 758 (from the UK) +44 203 284 1575 (from abroad) between 8am – 8pm Monday to Sunday.
You will need a form of ID, e.g. passport, driving license.
If you have a query about using Business Internet Banking, please call us on:
0345 835 3858 (UK)
+44 (0)203 284 1576 (abroad)
We're open 8am to 6pm Monday to Friday and 9am to 2pm on Saturdays