Business Internet Banking

Registering for Business Internet Banking is the quick and secure way to manage your business’ finances 24/7.

Benefits of banking online

A quick and secure way to manage your finances 24/7.

  • View your statements
  • Pay bills to another person or company
  • Transfer money between your accounts
  • Set different levels of access for each of your Business Internet Banking users
  • Apply for other products and services

 

But before you go ahead, you’ll need to know which level access of access you should apply for:

You’ll want to choose this if you’re one of the main people in the business, named on the bank mandate. You’ll usually be one of the directors of the company – but not always.

You’ll be able to

  • View all the business accounts online
  • Check balances and transactions
  • Pay bills to another person or company
  • Transfer money between your accounts
  • Make international payments
  • Authenticate transactions using our secure Business Banking Authentication App
  • Set different levels of access for each of your internet banking users
  • Apply for other products and services
  • View and cancel most Direct Debits
  • Set up, amend and cancel most standing orders
  • Download statements into a financial software package

 

For this type of access our online process isn’t available right now so you’ll need to do the following 3 steps:

  1. Download, print and complete the PDF Signatory application form below;
  2. Fill out the form with the details requested
  3. Sign the form, collect other required signatures and send back to us.

TSB Bank, Freepost 2138, Coventry Road, Sheldon,
Birmingham, B26 3JW

 

Once your access is all set up, we’ll drop you an email to let you know, so make sure we have your up-to-date email address.

Choose this if you’re not one of the people named on the bank mandate but need to do things like check balances and make payments.

You’ll be able to

  • View the business accounts that you’ve been given access to
  • Check balances and transactions
  • Pay bills to another person or company
  • Transfer money between your accounts
  • Make international payments
  • Authenticate transactions using our secure Business Banking Authentication App
  • View and cancel most Direct Debits
  • Set up, amend and cancel most standing orders
  • Download statements into a financial software package

 

For this type of access our online process isn’t available right now so you’ll need to do the following 3 steps:

  1. Download, print and complete the PDF delegate registration form below
  2. Fill out the form with the details requested
  3. Sign the form, collect other required signatures and send back to us:

TSB Bank, Freepost 2138, Coventry Road, Sheldon
Birmingham, B26 3JW

 

Once your access is all set up, we’ll drop you an email to let you know, so make sure we have your up-to-date email address.

Download delegate application form

Choose this if you’re not one of the people named on the bank mandate and only need to view balances and transactions.

You’ll be able to

  • View the business accounts online that you’ve been given access to
  • Check balances and transactions
  • View Direct Debits
  • Download statements into a financial software package

 

For this type of access our online process isn’t available right now so you’ll need to do the following 3 steps:

  1. Download, print and complete the PDF delegate registration form below
  2. Fill out the form with the details requested
  3. Sign the form, collect other required signatures and send back to us:

TSB Bank, Freepost 2138, Coventry Road, Sheldon
Birmingham, B26 3JW

 

Once your access is all set up, we’ll drop you an email to let you know, so make sure we have your up-to-date email address.

Download delegate application form

Our Business Banking Authentication App

For Full Signatory Access & Delegate Full Access you’ll also need to download our Business Banking Authentication App so that you can make payments to new recipients. See tsb.co.uk/authapp

Useful documents

There are key documents and more information on our legal page.

Looking to change your level of access? Download the form here.

Business Internet Banking security

Our fraud guarantee:

We're committed to making your Business Internet Banking experience as safe as possible.

We use the latest online security measures to protect your money, your personal information and your privacy. So as long as you've been careful - for example by taking reasonable steps to keep your security information safe - we guarantee to refund your money in the unlikely event you experience fraud with Business Internet Banking.

When you're registered for Business Internet Banking you can sign up to receive free Text Alerts - updates on your balance and your last six transactions sent straight to your mobile.

Find out more about Text Alerts

When authorising payments you’ll need to use the Business Banking Authentication app. We will never call you, to ask for any information from your Business Banking Authentication app. For more information on the app, click here.

Having trouble logging in?

Forgotten your user ID?

You can retrieve it online instantly.

Password and/or memorable information

You can retrieve it online now.

Please note: We will need to check that it’s you who is resetting your password and/or memorable information. If you're attempting to reset:

  • Online
    You will need to have registered a telephone number with us.
  • By phone
    You will need your telephone security number. If you don't have one, you can request one by calling 03459 758 758 (from the UK) +44 203 284 1575 (from abroad).
  • In branch
    You will need a form of ID, e.g. passport, driving license.

Contact us

If you have a query about using Business Internet Banking, please call us on:

0345 835 3844  (UK)

+44 (0)2032 841 577   (abroad)

We're open 7am to 10pm Monday to Friday and 8am to 6pm on weekends

Call

Call

Speak to a Relationship Manager on 0345 835 3858.
Telephone Banking
Visit

Visit

Find your nearest branch or cash machine using our Branch Locator tool.

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