Important information about business banking

Find useful information about Business Banking with TSB.

Our Ways to Bank terms and conditions cover internet banking, telephone banking and mobile banking. The user guide gives information on how to access these services and explains the differences between them.

We’ve also made some further updates to clarify where you can view your statements (User Guide Section 2), how to make transfers (User Guide section 4.2) and multiple payments (User Guide section 2), and Online Payment Control (Terms & Conditions section 4.8)

 

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Night Safe facilities

 

Post Office Services

Current Accounts

You are now able to use your business debit card at the Post Office

For customers who opened an account between 14 December 2020 and 23 May 2021:
For customers who opened an account between 2 August 2019 and 13 December 2020, and all RBS scheme customers:

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers):

You are now able to use your business debit card at the Post Office.

For customers who opened an account between 14 December 2020 and 23 May 2021:
For customers who opened an account between 2 August 2019 and 13 December 2020, and all RBS scheme customers:

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers):

Savings

Cards

If you are a Sole Trader, Partnership of two or three partners or an unincorporated body, you might be regulated by the Consumer Credit Act. However, exemptions do apply. If you are unsure about whether your agreement is regulated, please speak to your Relationship Manager.

Customer letter (March 2020): TSB Business Banking Credit Cards to be discontinued from 9 June 2020. (PDF, 121KB)

Customer letter (May 2020): TSB Business Banking Credit Cards continuation letter. (PDF, 112KB)

Your business debit card terms and conditions can be found in your Business Current Account terms which are available on this page.

For customers who opened an account between 14 December 2020 and 23 May 2021:
For customers who opened an account between 2 August 2019 and 13 December 2020, and all RBS scheme customers:

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers)

 

Your business ATM card terms and conditions can be found in your Business Current Account terms which are available on this page.

Loans and Finance

  • For information relating to your overdraft please see your facility letter.

Payment services

For customers who opened an account between 14 December 2020 and 23 May 2021:
For customers who opened an account between 2 August 2019 and 13 December 2020, and all RBS scheme customers:

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers):

  • Banks are cutting cheque clearing times from six days to just two.
  • All the banks will make this change, so if you write a cheque that’s paid into another bank that’s already moved to the new clearing times, your money could leave your account quicker.
  • All our branches have moved to the faster process for cheques you pay in.
  • Find out more at chequeandcredit.co.uk
  • Your account charges explained (PDF, 229KB) 
For customers who opened an account between 14 December 2020 and 23 May 2021:
For customers who opened an account between 2 August 2019 and 13 December 2020, and all RBS scheme customers:

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers):

Our Ways to Bank terms and conditions cover internet banking, telephone banking and mobile banking. The user guide gives information on how to access these services and explains the differences between them. 

We’ve also made some further updates to clarify where you can view your statements (User Guide Section 2), how to make transfers (User Guide section 4.2) and multiple payments (User Guide section 2), and Online Payment Control (Terms & Conditions section 4.8)

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