Important information about business banking

• Payment Transaction (PDF, 90KB) 

• CHAPS

• Your account charges explained (PDF 148KB)

• Banks are cutting cheque clearing times from six days to just two.
• All the banks will make this change, so if you write a cheque that’s paid into another bank that’s already moved to the new clearing times, your money could leave your account quicker.
• All our branches have moved to the faster process for cheques you pay in.
• Find out more at chequeandcredit.co.uk
• Your account charges explained (PDF 148KB)

• Faster Payments

• Balance Balancer Terms and Conditions (PDF, 130KB)

• International Payment - Terms and Conditions (PDF, 128KB)

• International Services Tariff Brochure (PDF, 125KB)

• Online Payment Control

Our Ways to Bank terms and conditions cover internet banking, telephone banking and mobile banking. The user guide gives information on how to access these services and explains the differences between them. 

We’ve also made some further updates to clarify where you can view your statements (User Guide Section 2), how to make transfers (User Guide section 4.2) and multiple payments (User Guide section 2), and Online Payment Control (Terms & Conditions section 4.8)

• Ways to Bank terms and conditions (PDF 158KB)
• Ways to Bank user guide (PDF 165KB)

• Summary for debtors under SEPA direct debit schemes - valid from 5th August 2016 (PDF, 175KB)

• Managing debt
• Your guide to financial difficulties (PDF, 105KB)

• Financing your business brochure (PDF, 94KB)
• Finance Application Checklist (PDF, 68KB)

• Joint and several liability (PDF, 1.4MB)

• Identification we need from you (PDF, 701KB)
• Current Account Switch Agreement (PDF. 1.3MB)
• Business Current Account Switcher Guarantee (PDF, 1.8MB)