Important information about business banking

Find useful information about Business Banking with TSB.

Our Ways to Bank terms and conditions cover internet banking, telephone banking and mobile banking. The user guide gives information on how to access these services and explains the differences between them.

We’ve also made some further updates to clarify where you can view your statements (User Guide Section 2), how to make transfers (User Guide section 4.2) and multiple payments (User Guide section 2), and Online Payment Control (Terms & Conditions section 4.8)

 

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Post Office Services

Current Accounts

We are working on setting you up with the ability to use your debit card at the Post Office by summer 2021. On 30 October 2020 we will remove the previous notification that we made about these changes and the following terms and conditions, need to know and account charges brochures have been amended to reflect this.

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers):

We are working on setting you up with the ability to use your debit card at the Post Office by summer 2021. On 30 October 2020 we will remove the previous notification that we made about these changes and the following terms and conditions, need to know and account charges brochures have been amended to reflect this.

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers):

Cards

If you are a Sole Trader, Partnership of two or three partners or an unincorporated body, you might be regulated by the Consumer Credit Act. However, exemptions do apply. If you are unsure about whether your agreement is regulated, please speak to your Relationship Manager.

Customer letter (March 2020): TSB Business Banking Credit Cards to be discontinued from 9 June 2020. (PDF, 121KB)

Customer letter (May 2020): TSB Business Banking Credit Cards continuation letter. (PDF, 112KB)

Your business debit card terms and conditions can be found in your Business Current Account terms which are available on this page.

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers)

 

Your business ATM card terms and conditions can be found in your Business Current Account terms which are available on this page.

Loans and Finance

  • For information relating to your overdraft please see your facility letter.

Payment services

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers):

  • Banks are cutting cheque clearing times from six days to just two.
  • All the banks will make this change, so if you write a cheque that’s paid into another bank that’s already moved to the new clearing times, your money could leave your account quicker.
  • All our branches have moved to the faster process for cheques you pay in.
  • Find out more at chequeandcredit.co.uk
  • Your account charges explained (PDF 1750KB)

For customers who opened an account before 2 August 2019 (not applicable to RBS scheme customers):

Our Ways to Bank terms and conditions cover internet banking, telephone banking and mobile banking. The user guide gives information on how to access these services and explains the differences between them. 

We’ve also made some further updates to clarify where you can view your statements (User Guide Section 2), how to make transfers (User Guide section 4.2) and multiple payments (User Guide section 2), and Online Payment Control (Terms & Conditions section 4.8)

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